Sonoff DUALR3 User manual

2-Gang Wi-Fi Smart Switch

DUALR3

User Manual • Uživatelský manuál •

Užívateľský manuál • Használati utasítás •

Benutzerhandbuch

Dear customer,

Thank you for purchasing our product. Please read the following instructions carefully

before first use and keep this user manual for future reference. Pay particular attention

to the safety instructions. If you have any questions or comments about the device,

please contact the customer line.

✉www.alza.co.uk/kontakt

✆+44 (0)203 514 4411

Importer

Alza.cz a.s., Jankovcova 1522/53, Holešovice, 170 00 Praha 7, www.alza.cz

Operation Instruction

1. Power off

To avoid electric shocks, please consult the dealer or a qualified professional for help

when installing and repairing! Please do not touch the switch during use.

2. Wiring instruction

Motor mode:

1. Momentary switch:

Connect to S1 or S2 for smart control of connected devices; connect to S1 and S2 for

two-way smart control.

2. Dual relay momentary switch/3-gang rocker switch:

Switch

Forward

Reverse

Switch

Reverse

Forward

Light fixture wiring instruction:

1. To enable dual relay control, S1 and S2 are required to connect the push button

switch in the pulse mode or the rocker light switch in the edge mode:

2. Connect SPDT switches in the edge mode to reach double two-way control:

3. Connect dry contact sensors in the following mode:

Switch

L out 1

L out 2

External power

supply

External power

supply

Dry contact

sensor

Dry contact

sensor

Make sure the neutral wire and live wire connection is correct.

The device still works normally if no physical light switch is connected to S1/S2.

If S1/S2 is connected to a physical light switch, the corresponding working mode is

required in eWeLink APP to select for normal use.

3. Download the eWeLink APP

4. Power on

After powering on, the device will enter the bluetooth pairing mode during the first use.

The Wi-Fi LED indicator changes in a cycle of two short and one long flash and release.

The device will exit the bluetooth pairing mode if not paired within 3 mins. If you want

to enter this mode, please long press the manual button for about 5s until the Wi-Fi LED

indicator changes in a cycle of two short and one long flash and release.

5. Add the device

Specification

Model

DUALR3

Input

100-240V AC50/60Hz 15A Max

Output

100-240V AC50/60Hz

Resistive Load

2200W/10A/Gang 3300W/15A/Total

Motor Load

10-240W/1A

Wi-Fi

IEEE 802.11 b/g/n 2.4GHz

Operating systems

Android & iOS

Number of gangs

2-Gang

Working temperature

-10°C~40°C

Material

PC V0

Dimension

54x49x24mm

Product Introduction

The device weight is less than 1 kg. The installation height of less than 2m is

recommended.

Wi-Fi LED indicator status instruction

LED indicator status

Status instruction

Flashes (one long and two short)

Bluetooth Pairing Mode

Keeps on

Device is not connected successfully

Flashes quickly

Compatible Pairing Mode

Flashes quickly once

Unable to discover the router

Flashes quickly twice

Connect to the router but failed to connect to server

Flashes quickly three times

Upgrading

Tap “+“ and select “bluetooth pairing, then operate the following prompt on the APP.

Pairing button

S1 on/off LED indicator (Red)

S2 on/off LED indicator (Red)

Wi-Fi LED indicator (Blue)

Working Mode

After pairing, select the corresponding mode from switch, motor and meter modes

according to the connected device. Please check the detailed instruction for working

modes on eWeLink app.

Features

This device is a Wi-Fi smart switch with power monitoring that allows you to remotely

turn on/off the device, schedule it on/off or share it with your family to control together.

Remote

Control

Single/Countdown

Timing

Voice control

Smart scene

Share Control

Power

Monitoring

Over-load

Protection

Inching Mode

Power-on

State

LAN Control

Switch Network

If you need to change the network, long press the pairing button for 5s until the Wi-Fi

LED indicator changes in a cycle of two short and one long flash and release, then the

device enters Bluetooth pairing mode and you can pair again.

Factory Reset

Deleting the device on the eWeLink app indicates you restore it to factory setting.

Common Problems

Q: Why does my device stay “Offline”?

A: The newly added device needs 1-2 mins to connect Wi-Fi and network. If it stays

offline for a long time, please judge these problems by the blue Wi-Fi indicator status:

1. The blue Wi-Fi indicator quickly flashes once per 2 seconds, which means that the

switch failed to connect your Wi-Fi:

•Maybe you have entered a wrong Wi-Fi password.

•Maybe there’s too much distance between the switch, your router or the

environment causes interference, consider getting close to the router. If failed,

please add it again.

•The 5G Wi-Fi network is not supported and only supports the 2.4GHz wireless

network.

•Maybe the MAC address filtering is open. Please turn it off.

If none of the above methods solved the problem, you can open the mobile data

network on your phone to create a Wi-Fi hotspot, then add the device again.

2. Blue indicator quickly flashes twice per 2 seconds, which means your device has

connected to Wi-Fi but failed to connect to the server.

Ensure steady enough network. If double flash occurs frequently, it means you accessed

an unsteady network, not a product problem. If the network is normal, try to turn off the

power to restart the switch.

Warranty Conditions

A new product purchased in the Alza.cz sales network is guaranteed for 2 years. If you

need repair or other services during the warranty period, contact the product seller

directly, you must provide the original proof of purchase with the date of purchase.

The following are considered to be a conflict with the warranty conditions, for which the

claimed claim may not be recognized:

•Using the product for any purpose other than that for which the product is intended

or failing to follow the instructions for maintenance, operation and service of the

product.

•Damage to the product by a natural disaster, the intervention of an unauthorized

person or mechanically through the fault of the buyer (e.g. during transport, cleaning

by inappropriate means, etc.).

•Natural wear and aging of consumables or components during use (such as

batteries, etc.).

•Exposure to adverse external influences, such as sunlight and other radiation or

electromagnetic fields, fluid intrusion, object intrusion, mains overvoltage,

electrostatic discharge voltage (including lightning), faulty supply or input voltage and

inappropriate polarity of this voltage, chemical processes such as used power

supplies, etc.

•If anyone has made modifications, modifications, alterations to the design or

adaptation to change or extend the functions of the product compared to the

purchased design or use of non-original components.

EU Declaration of Conformity

Identification data of the manufacturer's / importer's authorized representative:

Importer: Alza.cz a.s.

Registered office: Jankovcova 1522/53, Holešovice, 170 00 Prague 7

IČO: 27082440

Subject of the declaration:

Title: 2-Gang Wi-Fi Smart Switch

Model / Type: DUALR3

The above product has been tested in accordance with the standard(s) used to

demonstrate compliance with the essential requirements laid down in the Directive(s):

Directive No. (EU) 2014/53/EU

Directive No. (EU) 2011/65/EU as amended 2015/863/EU

Prague, 23.11 2020

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