Silicon Graphics SGI 1100 Installation and operation manual

SGI 1100 Server

Maintenance and Upgrade Guide

007-4047-001

CONTRIBUTORS

Written by Eric Zamost et al

Illustrated by Dan Young

Edited by Connie Boltz

Production by Chrystie Danzer

Engineering contributions by David Bertrand, Jagdish Bhavsar, Kunnau Chen, and Charles Skandalis.

permission is granted to copy, distribute, or create derivative works from the contents of this electronic documentation in any manner, in whole

or in part, without the prior written permission of Silicon Graphics, Inc.

LIMITED RIGHTS LEGEND

The electronic (software) version of this document was developed at private expense; if acquired under an agreement with the USA government

or any contractor thereto, it is acquired as "commercial computer software" subject to the provisions of its applicable license agreement, as

specified in (a) 48 CFR 12.212 of the FAR; or, if acquired for Department of Defense units, (b) 48 CFR 227-7202 of the DoD FAR Supplement; or

sections succeeding thereto. Contractor/manufacturer is Silicon Graphics, Inc., 1600 Amphitheatre Pkwy 2E, Mountain View, CA 94043-1351.

TRADEMARKS AND ATTRIBUTIONS

Silicon Graphics is a registered trademark and SGI and the SGI logo are trademarks of Silicon Graphics, Inc. Linux is a registered trademark of

Linus Torvalds. MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation.

Cover Design By Sarah Bolles, Sarah Bolles Design, and Dany Galgani, SGI Technical Publications.

007-4047-001 iii

Record of Revision

Version Description

001 January, 2001

Initial Revision

007-4047-001 v

Contents

Figures . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Tables . . . . . . . . . . . . . . . . . . . . . . . . . .xiii

About This Guide. . . . . . . . . . . . . . . . . . . . . . . xv

Obtaining Publications . . . . . . . . . . . . . . . . . . . . . xv

Reader Comments . . . . . . . . . . . . . . . . . . . . . . . xv

1. Chassis Description . . . . . . . . . . . . . . . . . . . . . . 1

Processors . . . . . . . . . . . . . . . . . . . . . . . . . 2

Memory. . . . . . . . . . . . . . . . . . . . . . . . . . 2

System Chipsets . . . . . . . . . . . . . . . . . . . . . . . 3

Server Works LE North and South Bridge . . . . . . . . . . . . . . . 3

LAN Subsystem . . . . . . . . . . . . . . . . . . . . . . 3

Video Subsystem . . . . . . . . . . . . . . . . . . . . . . 3

Expansion Slot. . . . . . . . . . . . . . . . . . . . . . . 3

System Block Diagram . . . . . . . . . . . . . . . . . . . . . 4

Chassis Front Controls and Indicators . . . . . . . . . . . . . . . . . 5

Rear Panel I/O Ports and Features . . . . . . . . . . . . . . . . . . 7

Internal Components . . . . . . . . . . . . . . . . . . . . . . 9

Hardware Management Support . . . . . . . . . . . . . . . . . . 11

Power Management . . . . . . . . . . . . . . . . . . . . . . 11

IPMI (Intelligent Platform Management Interface) . . . . . . . . . . . . . 13

Intelligent Platform Management Interface (IPMI) . . . . . . . . . . . . 13

Intelligent Platform Management Bus (IPMB). . . . . . . . . . . . . . 13

Intelligent Chassis Management Bus (ICMB) . . . . . . . . . . . . . . 14

Baseboard Management Controller (BMC) . . . . . . . . . . . . . . 14

vi 007-4047-001

Features Summary . . . . . . . . . . . . . . . . . . . . . . . 15

2. Removing and Replacing System Components . . . . . . . . . . . . . . 19

Tools and Supplies Needed . . . . . . . . . . . . . . . . . . . . 20

ESD Precautions . . . . . . . . . . . . . . . . . . . . . . . 20

Opening the Chassis . . . . . . . . . . . . . . . . . . . . . . 21

Removing the Chassis Cover. . . . . . . . . . . . . . . . . . . 21

Installing the Chassis Cover . . . . . . . . . . . . . . . . . . . 23

Removing and Installing the Front Panel . . . . . . . . . . . . . . . 24

Replacing the Link Bar and the Riser Card . . . . . . . . . . . . . . . . 25

Removing the Link Bar . . . . . . . . . . . . . . . . . . . . 25

Installing the Link Bar. . . . . . . . . . . . . . . . . . . . . 27

Removing the Riser Card . . . . . . . . . . . . . . . . . . . . 28

Installing the Riser Card . . . . . . . . . . . . . . . . . . . . 29

Installing an Expansion Board . . . . . . . . . . . . . . . . . . . 30

Replacing the Chassis Fan Subsystem . . . . . . . . . . . . . . . . . 32

Removing the Chassis Fan Cage . . . . . . . . . . . . . . . . . . 32

Installing the Chassis Fan Cage . . . . . . . . . . . . . . . . . . 34

Replacing Chassis Fans . . . . . . . . . . . . . . . . . . . . 36

Replacing the Rear Chassis Blowers . . . . . . . . . . . . . . . . . . 37

Removing a Rear Chassis Blower . . . . . . . . . . . . . . . . . 37

Installing a Rear System Blower . . . . . . . . . . . . . . . . . . 39

Replacing the Cable Modules . . . . . . . . . . . . . . . . . . . . 40

Replacing the LED Cable Module . . . . . . . . . . . . . . . . . 40

Replacing the Power Switch Cable Module . . . . . . . . . . . . . . 42

Replacing the USB Daughterboard Cable Module. . . . . . . . . . . . . 45

Replacing the Intrusion Alert Microswitch Cable Module . . . . . . . . . . 48

Replacing Removable-Media Devices . . . . . . . . . . . . . . . . . 51

Removing the Diskette Drive/CD-ROM Drive Module . . . . . . . . . . . 51

Installing the Diskette Drive/CD-ROM Drive Module . . . . . . . . . . . 54

Replacing the Diskette Drive . . . . . . . . . . . . . . . . . . . 56

Replacing the CD-ROM Drive . . . . . . . . . . . . . . . . . . 58

007-4047-001 vii

Replacing a Hard Drive . . . . . . . . . . . . . . . . . . . . . 63

Removing a Hard Drive . . . . . . . . . . . . . . . . . . . . 63

Installing a Hard Disk Drive. . . . . . . . . . . . . . . . . . . 68

Replacing the Power Supply Module . . . . . . . . . . . . . . . . . 71

Removing the Power Supply Module . . . . . . . . . . . . . . . . 71

Installing the Power Supply Module . . . . . . . . . . . . . . . . 76

Removing a Processor. . . . . . . . . . . . . . . . . . . . . . 81

Installing a Processor . . . . . . . . . . . . . . . . . . . . . . 83

Installing a Processor Terminator Board . . . . . . . . . . . . . . . . 86

Removing a DIMM . . . . . . . . . . . . . . . . . . . . . . 87

Installing a DIMM . . . . . . . . . . . . . . . . . . . . . . . 89

Replacing the CMOS Battery . . . . . . . . . . . . . . . . . . . . 91

Replacing the System Board . . . . . . . . . . . . . . . . . . . . 92

3. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . 97

Error Beep Definitions . . . . . . . . . . . . . . . . . . . . . 98

Power-On Self-Test (POST) Checkpoints List . . . . . . . . . . . . . . . 99

POST Error Messages . . . . . . . . . . . . . . . . . . . . . .104

Error Message for NMI and Warning Message . . . . . . . . . . . . . .107

IPMI Event Log . . . . . . . . . . . . . . . . . . . . . . .108

Index of Error Symptoms. . . . . . . . . . . . . . . . . . . . .114

A. Technical Specifications . . . . . . . . . . . . . . . . . . . . .115

Physical and Environmental Specification . . . . . . . . . . . . . . . .115

Power Consumption . . . . . . . . . . . . . . . . . . . . .116

Thermal Dissipation . . . . . . . . . . . . . . . . . . . . .116

Jumper and Connector Information . . . . . . . . . . . . . . . . . .117

Hardware Specifications and Configurations . . . . . . . . . . . . . . .122

B. Updating the BIOS Firmware . . . . . . . . . . . . . . . . . . .133

BIOS Flashing . . . . . . . . . . . . . . . . . . . . . . . .133

C. Port Pinouts . . . . . . . . . . . . . . . . . . . . . . . .135

PS/2 Keyboard Port . . . . . . . . . . . . . . . . . . . . . .136

PS/2 Mouse Port . . . . . . . . . . . . . . . . . . . . . . .137

VGA Port (DB15 HD) . . . . . . . . . . . . . . . . . . . . . .138

viii 007-4047-001

Serial Ports . . . . . . . . . . . . . . . . . . . . . . . . 139

USB Ports . . . . . . . . . . . . . . . . . . . . . . . . 140

Ethernet Ports (RJ45) . . . . . . . . . . . . . . . . . . . . . 141

Index. . . . . . . . . . . . . . . . . . . . . . . . Index-143

Figures

007-4047-001 ix

Figures

Figure 1-1 System Block Diagram. . . . . . . . . . . . . . 4

Figure 1-2 Front Controls and Indicators. . . . . . . . . . . . 5

Figure 1-3 Rear Panel I/O Ports and Features . . . . . . . . . . 7

Figure 1-4 SGI 1100 Server Internal Components . . . . . . . . . 9

Figure 2-1 Removing the Chassis Cover . . . . . . . . . . . . 22

Figure 2-2 Placing the Chassis Cover on the Chassis . . . . . . . . 23

Figure 2-3 Removing the Front Panel. . . . . . . . . . . . . 24

Figure 2-4 Removing the Link Bar . . . . . . . . . . . . . 26

Figure 2-5 Installing the Link Bar . . . . . . . . . . . . . . 27

Figure 2-6 Detaching the Riser Card from the Link Bar . . . . . . . 28

Figure 2-7 Installing the Riser Card on the Link Bar . . . . . . . . 29

Figure 2-8 Removing the Expansion Slot Filler Plate . . . . . . . . 30

Figure 2-9 Inserting the Expansion Card into the Riser Card . . . . . . 31

Figure 2-10 Removing the Chassis Fan Cage . . . . . . . . . . . 33

Figure 2-11 Installing the Chassis Fan Cage . . . . . . . . . . . 35

Figure 2-12 Removing the Chassis Fan . . . . . . . . . . . . 36

Figure 2-13 Location of the Rear System Blower Cable Connectors . . . . 38

Figure 2-14 Rear System Blower Securing Screws . . . . . . . . . 39

Figure 2-15 Location of the LED Cable Connectors . . . . . . . . . 40

Figure 2-16 Installing the LED Cable Module. . . . . . . . . . . 41

Figure 2-17 Location of the Power Switch Cable Connector. . . . . . . 42

Figure 2-18 Removing the Power Switch Cable Module. . . . . . . . 43

Figure 2-19 Installing the Power Switch Cable Module . . . . . . . . 44

Figure 2-20 Location of the USB Daughterboard Cable Connector . . . . . 45

Figure 2-21 Removing the USB Daughterboard Cable Module . . . . . . 46

x007-4047-001

Figures

Figure 2-22 Installing the USB Daughterboard Cable Module . . . . . . 47

Figure 2-23 Location of the Intrusion Alert Microswitch Cable Connector. . . 48

Figure 2-24 Removing the Intrusion Alert Microswitch Cable Module. . . . 49

Figure 2-25 Installing the Intrusion Alert Microswitch Cable Module . . . . 50

Figure 2-26 Releasing the Signal Cable Retaining Strap . . . . . . . . 51

Figure 2-27 Disconnecting the Drive Module Signal Cables . . . . . . . 52

Figure 2-28 Removing the Drive Module . . . . . . . . . . . . 53

Figure 2-29 Connecting the Drive Module Signal Cables. . . . . . . . 55

Figure 2-30 Removing the Diskette Drive from the Drive Module . . . . . 56

Figure 2-31 Installing the Diskette Drive into the Drive Module . . . . . 57

Figure 2-32 Removing the CD-ROM Drive Converter Board . . . . . . 58

Figure 2-33 Removing the CD-ROM Drive from the Drive Module. . . . . 59

Figure 2-34 Installing the CD-ROM Drive into the Drive Module . . . . . 60

Figure 2-35 Securing the CD-ROM drive to the Drive Module . . . . . . 61

Figure 2-36 Removing Hard Drive Cables . . . . . . . . . . . . 64

Figure 2-37 Removing Two of Four Hard Disk Drive Screws . . . . . . 65

Figure 2-38 Removing the Hard Disk Drive . . . . . . . . . . . 66

Figure 2-39 Installing the Hard Disk Drive. . . . . . . . . . . . 69

Figure 2-40 Location of the System Board Power Supply Connector . . . . 71

Figure 2-41 Location of the Hard Drive Power Supply Connectors . . . . . 72

Figure 2-42 Removing the Air Guide Plate. . . . . . . . . . . . 73

Figure 2-43 Removing the Plastic Plenum . . . . . . . . . . . . 74

Figure 2-44 Removing the Power Supply Module. . . . . . . . . . 75

Figure 2-45 Installing the Power Supply Module . . . . . . . . . . 77

Figure 2-46 Installing the Plastic Plenum . . . . . . . . . . . . 78

Figure 2-47 Installing the Metal Air Guide Plate . . . . . . . . . . 79

Figure 2-48 Removing a Processor . . . . . . . . . . . . . . 82

Figure 2-49 Installing the Processor. . . . . . . . . . . . . . 84

Figure 2-50 Location of the Fan/Heatsink Cable Connector . . . . . . . 85

Figure 2-51 Installing a Processor Terminator Board . . . . . . . . . 86

Figure 2-52 Removing a DIMM . . . . . . . . . . . . . . . 88

Figure 2-53 Installing a DIMM . . . . . . . . . . . . . . . 90

Figure 2-54 Replacing the CMOS Battery . . . . . . . . . . . . 91

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