Silicon Graphics InfiniteStorage 3104 User manual

SGI®InfiniteStorage™ Server 3104 (ISS3104)

User Guide

007-6307-001

permission is granted to copy, distribute, or create derivative works from the contents of this electronic documentation in any manner, in whole or in part,

without the prior written permission of SGI.

LIMITED RIGHTS LEGEND

The software described in this document is“commercial computer software” provided with restricted rights (except as to included open/free source) as specified

in the FAR 52.227-19 and/or the DFAR 227.7202, or successive sections. Use beyond license provisions is a violation of worldwide intellectual property laws,

treaties and conventions. This document is provided with limited rights as defined in 52.227-14.

The electronic (software) version of this document was developed at private expense; if acquired under an agreement with the USA government or any

contractor thereto, it is acquired as “commercial computer software” subject to the provisions of its applicable license agreement, as specified in (a) 48 CFR

12.212 of the FAR; or, if acquired for Department of Defense units, (b) 48 CFR 227-7202 of the DoD FAR Supplement; or sections succeeding thereto.

Contractor/manufacturer is SGI, 46600 Landing Parkway, Fremont, CA 94538.

TRADEMARKS AND ATTRIBUTIONS

Silicon Graphics, SGI, and the SGI logo, SGI InfiniteStorage, and Supportfolio are trademarks or registered trademarks of Silicon Graphics International Corp.

in the United States and/or other countries worldwide.

Intel, Itanium, and Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Linux is a

registered trademark of Linus Torvalds, used with permission by SGI. MegaRAID is a trademark or registered trademark of LSI Logic Corporation. PCIe and

PCI-X are registered trademarks of PCI SIG.

All other trademarks mentioned herein are the property of their respective owners.

Adaptec, Host, and the Adaptec logo are registered trademarks of Adaptec Inc.

007-6307-001 iii

Record of Revision

Version Description

001 December 2013

Original printing.

007-6307-001 v

Contents

Record of Revision . . . . . . . . . . . . . . . . . . . . . . . iii

About This Guide . . . . . . . . . . . . . . . . . . . . . . . xiii

Audience. . . . . . . . . . . . . . . . . . . . . . . . . . xiii

Chapter Descriptions . . . . . . . . . . . . . . . . . . . . . . xiv

Related Publications. . . . . . . . . . . . . . . . . . . . . . . xv

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . xv

Product Support . . . . . . . . . . . . . . . . . . . . . . . . xvi

Reader Comments . . . . . . . . . . . . . . . . . . . . . . . xvi

1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . 1

Server Chassis Features . . . . . . . . . . . . . . . . . . . . . . 2

Serverboard Features . . . . . . . . . . . . . . . . . . . . . . 4

Additional Hardware Components . . . . . . . . . . . . . . . . . . . 6

2 System Safety . . . . . . . . . . . . . . . . . . . . . . . . 7

Electrical Safety Precautions . . . . . . . . . . . . . . . . . . . . 7

General Safety Precautions . . . . . . . . . . . . . . . . . . . . . 9

ESD Precautions. . . . . . . . . . . . . . . . . . . . . . . . 9

Operating Precautions . . . . . . . . . . . . . . . . . . . . . . 10

3 Server Installation . . . . . . . . . . . . . . . . . . . . . . . 11

Unpack the System . . . . . . . . . . . . . . . . . . . . . . . 11

Prepare for Setup . . . . . . . . . . . . . . . . . . . . . . 11

Choose a Setup Location . . . . . . . . . . . . . . . . . . . . 12

Warnings and Precautions . . . . . . . . . . . . . . . . . . . . . 12

Rack Precautions . . . . . . . . . . . . . . . . . . . . . . 12

Server Precautions . . . . . . . . . . . . . . . . . . . . . . 13

Rack Mounting Considerations . . . . . . . . . . . . . . . . . . . . 13

Ambient Operating Temperature . . . . . . . . . . . . . . . . . . 13

vi 007-6307-001

Contents

Reduced Airflow . . . . . . . . . . . . . . . . . . . . . . 13

Mechanical Loading. . . . . . . . . . . . . . . . . . . . . . 13

Circuit Overloading . . . . . . . . . . . . . . . . . . . . . . 14

Reliable Ground . . . . . . . . . . . . . . . . . . . . . . . 14

Installing the System into a Rack . . . . . . . . . . . . . . . . . . . 14

Identifying the Sections of the Rack Rails . . . . . . . . . . . . . . . . 15

Installing the Inner Rails . . . . . . . . . . . . . . . . . . . . 16

Installing the Outer Rails . . . . . . . . . . . . . . . . . . . . 17

Installing the Server in a Rack . . . . . . . . . . . . . . . . . . . 17

Installing the Server into a Telco Rack . . . . . . . . . . . . . . . . . 19

4 System Interface. . . . . . . . . . . . . . . . . . . . . . . . 21

Control Panel Buttons . . . . . . . . . . . . . . . . . . . . . . 22

UID Button . . . . . . . . . . . . . . . . . . . . . . . . 22

Reset Button . . . . . . . . . . . . . . . . . . . . . . . . 22

Power Button . . . . . . . . . . . . . . . . . . . . . . . 23

Control Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . 23

Universal Information LED . . . . . . . . . . . . . . . . . . . . 24

NIC1/2 LED . . . . . . . . . . . . . . . . . . . . . . . . 25

HDD LED . . . . . . . . . . . . . . . . . . . . . . . . 25

Power LED . . . . . . . . . . . . . . . . . . . . . . . . 25

Drive Carrier LEDs . . . . . . . . . . . . . . . . . . . . . . . 26

5 Chassis Maintenance . . . . . . . . . . . . . . . . . . . . . . 27

Before You Start . . . . . . . . . . . . . . . . . . . . . . . . 28

Tools and Supplies Needed . . . . . . . . . . . . . . . . . . . . 28

Left-Right and User Position . . . . . . . . . . . . . . . . . . . 28

Removing the Chassis Cover. . . . . . . . . . . . . . . . . . . . . 29

Replacing a Power Supply . . . . . . . . . . . . . . . . . . . . . 30

Power Supply Failure . . . . . . . . . . . . . . . . . . . . . 30

Replacement Procedure . . . . . . . . . . . . . . . . . . . . . 30

Installing and Removing Hard Disk Drives . . . . . . . . . . . . . . . . . 32

Mounting a Hard Drive in a Drive Carrier . . . . . . . . . . . . . . . . 32

Installing/Removing a Hard Drive . . . . . . . . . . . . . . . . . . 34

Contents

007-6307-001 vii

Installing/Removing DVD-ROM . . . . . . . . . . . . . . . . . . . 35

Replacing System Fans . . . . . . . . . . . . . . . . . . . . . . 36

System Fan Failure . . . . . . . . . . . . . . . . . . . . . . 37

Replacement Procedure. . . . . . . . . . . . . . . . . . . . . 37

6 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . 39

If the System Does Not Power Up . . . . . . . . . . . . . . . . . . . 40

System Powers Up But Will Not Boot . . . . . . . . . . . . . . . . . . 40

No Video After System Power Up . . . . . . . . . . . . . . . . . . . 41

Memory Errors . . . . . . . . . . . . . . . . . . . . . . . . 41

A Technical Specifications . . . . . . . . . . . . . . . . . . . . . 43

B BIOS Error Codes . . . . . . . . . . . . . . . . . . . . . . . 47

007-6307-001 ix

Figures

Figure 1-1 The ISS3104 Server . . . . . . . . . . . . . . . 1

Figure 1-2 Front Chassis View . . . . . . . . . . . . . . . 3

Figure 1-3 Rear Chassis View . . . . . . . . . . . . . . . 3

Figure 1-4 Serverboard Block Diagram . . . . . . . . . . . . . 5

Figure 2-1 Installing the Onboard Battery . . . . . . . . . . . . 8

Figure 3-1 Sections of the Rack Rails (right-side rail shown) . . . . . . . 15

Figure 3-2 Inner Rack Rails . . . . . . . . . . . . . . . . 16

Figure 3-3 Installing the Server in a Rack . . . . . . . . . . . . 18

Figure 3-4 Installing the Server into a Telco Rack . . . . . . . . . . 19

Figure 4-1 Control Panel. . . . . . . . . . . . . . . . . 21

Figure 4-2 UID Button . . . . . . . . . . . . . . . . . 22

Figure 4-3 Reset Button . . . . . . . . . . . . . . . . . 22

Figure 4-4 Power Button. . . . . . . . . . . . . . . . . 23

Figure 4-5 UID LED . . . . . . . . . . . . . . . . . . 24

Figure 4-6 NIC1/2 LED . . . . . . . . . . . . . . . . . 25

Figure 4-7 HDD LED . . . . . . . . . . . . . . . . . 25

Figure 4-8 Power LED . . . . . . . . . . . . . . . . . 25

Figure 5-1 Replacing a Power Supply Module . . . . . . . . . . . 31

Figure 5-2 Mounting a Hard Drive in a Carrier . . . . . . . . . . . 33

Figure 5-3 Removing a Hard Drive . . . . . . . . . . . . . . 34

Figure 5-4 System Fans . . . . . . . . . . . . . . . . . 36

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