Samsung IDCS 500 Installation instructions

TABLE OF CONTENTS

USER INSTRUCTIONS SECTION

PART DESCRIPTION PAGE

1ENHANCED DISPLAY PROGRAMMING

1.1 OVERVIEW ........................................................................................... 1.1

1.2 LOCKING YOUR KEYSET ................................................................... 1.4

1.3 CHANGING YOUR PASSCODE ......................................................... 1.5

1.4 CALL FORWARDING .......................................................................... 1.6

1.5 SETTING YOUR ANSWER MODE ..................................................... 1.9

1.6 PROGRAMMING YOUR STATION’S NAME ..................................... 1.10

1.7 PROGRAMMING PERSONAL SPEED DIAL LOCATIONS .............. 1.12

1.8 NAMING YOUR PERSONAL SPEED DIAL LOCATIONS ................ 1.13

1.9 ADDING EXTENDERS TO KEYS ..................................................... 1.14

1.10 CHECKING STATION STATUS ........................................................ 1.15

1.11 CHANGING YOUR TIME AND DATE DISPLAY............................... 1.16

1.12 SETTING STATION ON/OFF OPTIONS .......................................... 1.17

1.13 SELECTING A RING TONE .............................................................. 1.20

1.14 ALARM REMINDER ........................................................................... 1.21

1.15 STATION VOLUME ............................................................................ 1.22

1.16 SETTING A PROGRAMMED MESSAGE .......................................... 1.24

1.17 ALARM REMINDER WITH MESSAGE ............................................. 1.25

1.18 CALLER ID DISPLAY......................................................................... 1.26

2iDCS KEYSET USER GUIDE

3DCS KEYSET USER GUIDE

4STANDARD TELEPHONE USER GUIDE

5SYSTEM ADMINISTRATION AND SPECIAL FEATURES GUIDE

6 AUTO ATTENDANT AND UNIFORM CALL DISTRIBUTION

ADMINISTRATION GUIDE

iDCS 500 USER INSTRUCTIONS

TECHNICAL MANUAL TABLE OF CONTENTS NOVEMBER 2001

iDCS 500 USER INSTRUCTIONS

TECHNICAL MANUAL PART 1 NOVEMBER 2001

1.1

PART 1. ENHANCED DISPLAY PROGRAMMING

1.1 OVERVIEW

• iDCS KEYSETS

This section provides more detailed programming procedures that can be used by

experienced display keyset users. These procedures will help explain some of the

displays observed as the simpler procedures detailed in the Keyset User Guide are

followed.

The diagram below illustrates the keys on a iDCS 28D and a iDCS 18D keyset that

have special functions during programming. When required, these keys will be referred

to by the names described below.

iDCS 500 USER INSTRUCTIONS

TECHNICAL MANUAL PART 1 NOVEMBER 2001

1.2

The diagram below illustrates the keys on a iDCS 8D keyset that have special

functions during programming. When required, these keys will be referred to by the

names described below.

iDCS 500 USER INSTRUCTIONS

TECHNICAL MANUAL PART 1 NOVEMBER 2001

1.3

• DCS KEYSETS

This section provides more detailed programming procedures that can be used by

experienced display keyset users. These procedures will help explain some of the

displays observed as the simpler procedures detailed in the Keyset User Guide are

followed.

The diagram below illustrates the keys on a DCS display keyset that have special

functions during programming. When required, these keys will be referred to by the

names described below.

iDCS 500 USER INSTRUCTIONS

TECHNICAL MANUAL PART 1 NOVEMBER 2001

1.4

1.2 LOCKING YOUR KEYSET

You can lock your keyset to prevent other people from making or receiving calls while

you are away. You can unlock it when you return.

ACTION DISPLAY

1. Press the transfer key followed by 100

Display shows

[201] STN LOCK

PASSCODE:_

2. Enter your passocde

Default is 1234

[201] STN LOCK

UNLOCKED

3. Enter 1for locking outgoing calls (Internal

calls will still be allowed).

[201] STN LOCK

LOCKED OUTGOING

4. Enter 2for locking all calls (Internal and

external calls will not be allowed).

[201] STN LOCK

LOCKED ALL CALLS

5. Enter 0to unlock your phone. [201] STN LOCK

UNLOCKED

6. Press the transfer key to save and exit

iDCS 500 USER INSTRUCTIONS

TECHNICAL MANUAL PART 1 NOVEMBER 2001

1.5

1.3 CHANGING YOUR PASSCODE

Each keyset user can set or change his/her individual passcode. This passcode is used

to lock or unlock keysets, for toll restriction override and to access the DISA feature.

NOTE: Default passcodes cannot be used for toll restriction override or for DISA

access.

ACTION DISPLAY

1. Press the transfer key followed by 101

Display shows

[201] PASSCODE

OLD CODE:_

2. Enter the existing passcode (default = 1234) [201] PASSCODE

OLD CODE:****

3. Enter the new passcode [201] PASSCODE

NEW CODE:_

4. Reenter the new passcode to verify the number

If reentered correctly, display shows

[201] PASSCODE

VERIFY :SUCCESS

5. Press the transfer key to save and exit

iDCS 500 USER INSTRUCTIONS

TECHNICAL MANUAL PART 1 NOVEMBER 2001

1.6

1.4 CALL FORWARDING

The iDCS 500 allows the system administrator to program the call forward destinations

for other station users. This MMC also allows call forward to be set after the destination

has been entered.

The iDCS 500 system allows six types of call forwarding: FORWARD ALL, FORWARD

NO ANSWER, FORWARD BUSY, FORWARD FOLLOW ME and FORWARD EXTERNAL.

There is an additional option, FORWARD BUSY/NO ANSWER, that allows both of these

options to be activated at the same time, provided that destinations have been entered

for both.

0 = FORWARD CANCEL 4 = BUSY/NO ANSWER

1 = ALL CALL 5 = Not Available

2 = BUSY 6 = EXTERNAL FORWARD

3 = NO ANSWER 7 = FORWARD DND

Forwarding options 8, 9 and ✱are only available on a iDCS 500-L system with

networking enabled.

8 = CALL FORWARD UNCONDITIONAL (Across Network)

9 = CALL FORWARD BUSY (Across Network)

✱= CALL FORWARD NO ANSWER (Across Network)

0 = FORWARD CANCEL This option will cancel any call forwarding set in MMC

102. It will not remove the programmed destination and

will not override any preset forward settings in MMC 316

(MMC 316 available in L version only)

1 = ALL CALL This option, when set, will forward all calls to the

programmed destination. If the programmed destination

is a station then that station can call the forwarded

station to put calls through.

2 = BUSY This option, when set, will forward calls to the

programmed destination when the forwarded keyset is

busy.

3 = NO ANSWER This option, when set, will forward calls to the

programmed destination if the forwarded station does

not answer a call before the forward no answer timer

in MMC 502 expires.

4 = BUSY/NO ANSWER This option will activate both the BUSY option and the

NO ANSWER option at the same time.

iDCS 500 USER INSTRUCTIONS

TECHNICAL MANUAL PART 1 NOVEMBER 2001

1.7

5 = Not Available

6 = EXT This option, when set, will forward calls to the external

location programmed as the forward destination after the

External Forward timer in MMC 502 expires. In the M

version of software only CO calls can externally forward.

In the L version there is an option in MMC 210 to allow

intercom calls to forward as well.

7 = FWD DND This option will forward all calls to the programmed

destination whenever the forwarded station goes into

DND.

8 = CFU This option, when set, will forward all calls to the

programmed destination when the programmed

destination is in another network node. Available in LE

version software only.

9 = CFB This option, when set, will forward calls to the

programmed destination when the forwarded keyset is

busy, when the programmed destination is in another

network node. Available in LE version software only.

✱= CFNR This option, when set, will forward calls to the

programmed destination, when the programmed

destination is in another network node, if the forwarded

station does not answer a call before the forward no

answer timer in MMC 502 expires Available in LE version

software only.

ACTION DISPLAY

1. Press the transfer key followed by 102

Display shows

[201] FORWARD

0:FORWARD CANCEL

2. Dial 0 – ✱to select forward type

[201] FORWARD

1:ALL CALL:NONE

Press UP or DOWN to select forward type

and press RIGHT soft key to move cursor

3. Dial destination number (e.g., 201)

[201] FORWARD

1:ALL CALL:205

Press UP or DOWN to select destination

and press RIGHT soft key to move cursor

iDCS 500 USER INSTRUCTIONS

TECHNICAL MANUAL PART 1 NOVEMBER 2001

1.8

4. Dial 1 for YES, 0 for NO

[201] FORWARD

CURENTLY SET :YES

Press UP or DOWN to select YES or NO

and press RIGHT soft key to return to step

5. Press the transfer key to store and exit

iDCS 500 USER INSTRUCTIONS

TECHNICAL MANUAL PART 1 NOVEMBER 2001

1.9

1.5 SETTING YOUR ANSWER MODE

Each keyset and add-on module (AOM) can have its answer mode for intercom calls

set to one of the following options:

RING—The station will ring in one of eight custom ring patterns. Calls are answered by

pressing the ANS/RLS key or lifting the handset.

AUTO—After giving a short attention tone, the station will automatically answer calls on

the speakerphone. When a C.O. line is transferred to a station in Auto Answer, the

screened portion of the call will be Auto Answer, but the keyset or AOM will ring when

the transfer is complete if the user has not pressed the ANS/RLS key or lifted the

handset.

VOICE—The station will not ring. After a short attention tone, callers can make an

annoucement. The called party must press the ANS/RLS key or lift the handset to

reply.

ACTION DISPLAY

1. Press the transfer key followed by 103

Display shows

[201] ANS MODE

RING MODE

2. Dial 0, 1or 2to change the ring mode, e.g., 2

[201] ANS MODE

VOICE ANNOUNCE

Press UP or DOWN to select the ring mode

3. Press the transfer key to store and exit

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