NEC Electra Elite 192 User manual

Table of contents

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Notice

Note that when converting this document from its original format to a .pdf file,

some minor font and format changes may occur causing slight variations from the

original printed document. When viewing and printing this document, we cannot

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Therefore, when you view the document, fonts may be substituted and your

individual printer may not have the capability to print the document correctly.

Hardcopies of this document may be ordered by contacting NEC America, Inc.

customer service department. Request Stock Number 750363 (Issue 6).

S

YSTEM

H

ARDWARE

M

ANUAL

Stock Number 750363

Issue 6

(Series 6000)

192

NEC America, Inc. reserves the right to change the specifications, functions, or

features at any time without notice.

NEC America, Inc. has prepared this document for use by its employees and

customers. The information contained herein is the property of NEC America,

Inc. and shall not be reproduced without prior written approval of NEC America,

Inc.

Dterm is a registered trademark of NEC Corporation and Electra Elite is a

registered trademarks of NEC America, Inc. Windows is a registered trademark

of Microsoft Corporation. AT&T is a registered trademark of AT&T Wireless

Services, Inc.

Copyright 2002

NEC Infrontia, Inc.

6535 N. State Highway 161

Irving, TX 75039-2402

Technology Development

GENERAL INFORMATION Congratulations! You have purchased the NEC Electra Elite 192 System.

The Electra Elite 192 system is a feature-rich key system that provides over

200 features including Computer Telephony Integration, Least Cost Routing,

Automatic Call Distribution, T1, ISDN-BRI Voice Trunks, ISDN-PRI Voice

Trunks, Voice over Internet Protocol, LAN/KTS Cabling Integration and many

others.

The Electra Elite 192 system provides the customer needs today, and as

business expands the system can be expanded to grow as well.

The Electra Elite 192 system has a set of manuals that provide all the

information necessary to install and support the system. This preface

describes these manuals.

THIS MANUAL This manual contains detailed instructions to install the Electra Elite 192

KSUs, ETUs, Multiline Terminals, and optional equipment in the following

chapters.

Chapter 1 – Introduction

Chapter 1 is a brief description of the Electra Elite 192 system and contains a

detailed list of equipment available with the system.

Chapter 2 – System Specifications

Chapter 2 contains detailed specifications for the Electra Elite 192 system and

should be carefully reviewed by the technician before installing the system.

Chapter 3 – Hardware Requirements

Chapter 3 contains the hardware requirements for the Electra Elite 192

system and should be read by the technician before installing the system.

Chapter 4 – Installing KSUs

Chapter 4 contains the information necessary to install the basic and

expansion KSUs. The technician should become familiar with this section

before starting installation.

Preface

Chapter 5 – Installing Electronic Telephone Units

Chapter 5 contains instructions to install the ETUs in the Basic and Expansion

KSUs.

Chapter 6 – Installing Electra Elite and Dterm Series E Multiline Terminals

Chapter 6 describes each available terminal that can be used with the Electra

Elite 192 system and includes installation instructions.

Chapter 7 – Installing Optional Equipment

Chapter 7 contains installation instructions for optional equipment that can be

added to the system as customer business grows.

Chapter 8 – Installing Electra Professional Equipment

Chapter 8 contains instructions for installing Electra Professional terminals on

the Electra Elite 192 system.

Chapter 9 – System Maintenance

Chapter 9 is a guide to help the technician troubleshoot and diagnose

problems during and after system installation.

SUPPORTING

DOCUMENTS Other manuals in the set are described below.

Electra Elite 48/192 Features and Specifications Manual (Stock Number

750361)

This manual describes each available feature for the system.

Electra Elite 192 General Description Manual (Stock Number 750360)

This manual contains general information about the system features,

configuration and standards. This overview of the Electra Elite system is

useful when presenting information to potential customers.

Electra Elite 48/192 Programming Manual (Stock Number 750362)

This manual contains all programming instructions for the Electra Elite

system.

Electra Elite Least Cost Routing Manual (Stock Number 750364)

This manual contains instructions for the service technician to program the

customer system for least cost routing.

Electra Elite Automatic Call Distribution Manual (Stock Number 750365)

This manual contains instructions for the service technician to program the

ACD. This manual can be used also by the ACD supervisor, at the customer

site, to become familiar with the ACD/MIS feature.

Electra Elite 48/192 Job Specifications Manual (Stock Number 750377)

This manual contains instructions to install and maintain the Electra Elite

48/192 system and includes job specification worksheets. Completing the

worksheets provides all system programming values and configuration

information necessary for technicians to maintain the system.

Elite ACD Plus Installation Manual (Stock Number 750359)

This manual provides general information about the Elite ACD Plus features,

installation procedures and feature programming. The NEC Elite ACD Plus is

an Automatic Call Distribution card that supports up to 40 agents and 12

supervisors at one time

Electra Elite Wireless System Manual (Stock Number 750423

This manual describes the system and provides hardware installation and

programming procedures for the Electra Elite Wireless Communication

System (WCS).

Electra Elite System Administration Terminal End-User Manual (Stock

Number 750180-1)

This manual describes the operation of the SAT End-User program for the

Electra Elite Key Telephone system. This program is a user-friendly Windows

application that allows the user to program and configure several features of

the Eletra Elite KTS from the PC environment.

Elite VoIP Gateway Card Installation Manual (Stock Number 750367)

This manual describes the IPT(4)/(8)-U10 ETU, an optional interface for the

Electra Elite KTS, that can combine trunk and tie line calls into Voice over

internet Protocol (VoIP) Gateway trunks.

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