Samsung Xpress M2020W User manual

BASIC

User’s Guide

BASIC

User’s Guide

This guide provides information concerning installation, basic operation and

troubleshooting on windows.

ADVANCED

This guide provides information about the installation, advanced configuration, operation

and troubleshooting on various OS environments.

Some features may not be available depending on models or countries.

BASIC

1. Introduction

Key benefits 4

Features by models 6

Useful to know 8

About this user’s guide 9

Safety information 10

Machine overview 16

Control panel overview 19

Turning on the machine 21

Installing the driver locally 22

Reinstalling the driver 24

2. Learning the Basic Usage

Media and tray 26

Basic printing 35

3. Maintenance

Ordering supplies and accessories 39

Available supplies 40

Storing the toner cartridge 41

Redistributing toner 43

Replacing the toner cartridge 44

Cleaning the machine 46

Tips for moving & storing your machine 50

4. Troubleshooting

Tips for avoiding paper jams 52

Clearing paper jams 53

Understanding the status LED 56

5. Appendix

Specifications 60

Regulatory information 69

1. Introduction

This chapter provides information you need to know before using the machine.

•Keybenefits 4

• Features by models 6

• Useful to know 8

• About this user’s guide 9

• Safety information 10

• Machine overview 16

• Control panel overview 19

• Turning on the machine 21

• Installing the driver locally 22

• Reinstalling the driver 24

Key benefits

Environmentally friendly

• To save toner and paper, this machine supports the Eco feature (see "Easy

Eco Driver" on page 148).

• To save paper, you can print multiple pages on a single sheet of paper (see

"Using advanced print features" on page 133).

• To save paper, you can print on both sides of the paper (manual double-

sided printing) (see "Using advanced print features" on page 133).

• To save electricity, this machine automatically conserves electricity by

substantially reducing power consumption when not in use.

• We recommend using recycled paper for saving energy.

Print with excellent quality and speed

• You can print with a resolution of up to 1,200 x 1,200 dpi effective output.

• Fast, on-demand printing.

- M202x series/M202xW series

▪For single-side printing, 20 ppm (A4) or 21 ppm (Letter).

- SL-M2024 series/SL-M2024W series

▪For single-side printing, 18 ppm (A4) or 19 ppm (Letter).

Convenience

• Simply touch your cell phone on the NFC tag on your printer and get the

print job done (see "Using the NFC feature" on page 122).

• Samsung Easy Printer Manager is a program that monitors and informs you

of the machine’s status and allows you to customize the machine’s settings

(see "Using Samsung Easy Printer Manager" on page 151).

• Smart Update allows you to check for the latest software and install the

latest version during the printer driver installation process. This is available

only for Windows OS users.

• If you have Internet access, you can get help, support application, machine

drivers, manuals, and order information from the Samsung website,

www.samsung.com > find your product > Support or Downloads.

Key benefits

Wide range of functionality and application support

• Supports various paper sizes (see "Print media specifications" on page 62).

• Print watermark: You can customize your documents with words, such as

“Confidential” (see "Using advanced print features" on page 133).

• Print posters: The text and pictures of each page of your document are

magnified and printed across the multiple sheets of paper and can then be

taped together to form a poster (see "Using advanced print features" on

page 133).

• You can print in various operating systems (see "System requirements" on

page 65).

• Your machine is equipped with a USB interface.

Supports various wireless network setting method

Wireless networking may not be available depending on the model

(see "Features by models" on page 6).

• Using the WPS (Wi-Fi Protected Setup™) button

- You can easily connect to a wireless network using the WPS button on

the machine and the access point (a wireless router).

•UsingtheUSBcable

- You can connect and set various wireless network settings using a USB

cable.

• Using the Wi-Fi Direct

- You can conveniently print from your mobile device using the Wi-Fi or

Wi-Fi Direct feature.

See "Introducing wireless set up methods" on page 94.

Features by models

Some features and optional goods may not be available depending on model or country.

Operating System

Software

Operating System M202x series M202xW series

Windows ● ●

Mac ● ●

Linux ● ●

Unix

Software M202x series M202xW series

PCL printer driver

SPL printer driver ● ●

PS printer driver

XPS printer drivera

Samsung Easy Printer Manager ● ●

SyncThru™ Web Service ●

SyncThru™ Web Admin Service ●

Features by models

Variety feature

(●: Included, Blank: Not available)

Samsung Printer Status ● ●

Easy Eco Driver Anyweb Print ● ●

Easy Capture Manager ● ●

a. For XPS driver, it is only supported for windows through the Samsung website (www.samsung.com)

Software M202x series M202xW series

Features M202x series M202xW series

Hi-Speed USB 2.0 ● ●

Network Interface Ethernet 10/100 Base TX wired LAN

Network Interface 802.11b/g/n wireless LAN ●

NFC printing ●

IPv6 ●

Eco printing(Easy Eco Driver)a

a. Setting the ECO settings is available from the windows driver.

● ●

Wi-Fi Protected Setup™ (WPS) ●

Manual duplex (2-sided) printing ● ●

AirPrint ●

Google Cloud Print™ ●

Useful to know

Where can I download the machine’s driver?

• Visit www.samsung.com to download the latest machine’s

driver, and install it on your system.

Where can I purchase accessories or supplies?

• Inquire at a Samsung distributor or your retailer.

• Visit www.samsung.com/supplies. Select your country/region

to view product service information.

The status LED flashes or remains constantly on.

• Turn the product off and on again.

• Check the meanings of LED indications in this manual and

troubleshoot accordingly (see "Understanding the status LED"

on page 56).

A paper jam has occurred.

• Open and close the top cover (see "Front view" on page 17).

• Check the instructions on removing jammed paper in this

manual and troubleshoot accordingly (see "Clearing paper

jams" on page 53).

Printouts are blurry.

• The toner level might be low or uneven. Shake the toner

cartridge.

• Try a different print resolution setting.

• Replace the toner cartridge.

The machine does not print.

• Open the print queue list and remove the document from the

list (see "Canceling a print job" on page 36).

• Remove the driver and install it again (see "Installing the driver

locally" on page 22).

• Select your machine as your default machine in your Windows.

1. Introduction

About this user’s guide

This user's guide provides information for your basic understanding of the

machine as well as detailed steps to explain machine usage.

• Read the safety information before using the machine.

• If you have a problem using the machine, refer to the troubleshooting

chapter.

• Terms used in this user’s guide are explained in the glossary chapter.

• All illustrations in this user’s guide may differ from your machine depending

on its options or model you purchased.

• The screenshots in this user's guide may differ from your machine

depending on the machine’s firmware/driver version.

• The procedures in this user’s guide are mainly based on Windows 7.

Conventions

Some terms in this guide are used interchangeably, as below:

• Document is synonymous with original.

• Paper is synonymous with media, or print media.

• Machine refers to printer or MFP.

General icons

Icon Text Description

Caution Gives users information to protect the machine from

possible mechanical damage or malfunction.

Note Provides additional information or detailed

specification of the machine function and feature.

1. Introduction

Safety information

These warnings and precautions are included to prevent injury to you and

others, and to prevent any potential damage to your machine. Be sure to read

and understand all of these instructions before using the machine. After reading

this section, keep it in a safe place for future reference.

Important safety symbols

Explanation of all icons and signs used in this chapter

Operating environment

Warning

Warning Hazards or unsafe practices that may result in severe

personal injury or death.

Caution Hazards or unsafe practices that may result in minor

personal injury or property damage.

Do not attempt.

Do not use if the power cord is damaged or if the electrical outlet is

not grounded.

This could result in electric shock or fire.

Do not place anything on top of the machine (water, small metal or

heavy objects, candles, lit cigarettes, etc.).

This could result in electric shock or fire.

• If the machine gets overheated, it releases smoke, makes

strange noises, or generates an odd odor, immediately turn off

the power switch and unplug the machine.

• The user should be able to access the power outlet in case of

emergencies that might require the user to pull the plug out.

This could result in electric shock or fire.

Do not bend, or place heavy objects on the power cord.

Stepping on or allowing the power cord to be crushed by a heavy

object could result in electric shock or fire.

Do not remove the plug by pulling on the cord; do not handle the

plug with wet hands.

This could result in electric shock or fire.

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