Samsung SL-M3820DW/XAA User manual

BASIC

User’s Guide

BASIC

User’s Guide

This guide provides information concerning installation, basic operation and

troubleshooting on windows.

ADVANCED

This guide provides information about the installation, advanced configuration, operation

and troubleshooting on various OS environments.

Some features may not be available depending on models or countries.

BASIC

1. Introduction

Key benefits 5

Features by models 8

Useful to know 11

About this user’s guide 12

Safety information 13

Machine overview 19

Control panel overview 22

Turning on the machine 24

Installing the driver locally 25

Reinstalling the driver 28

2. Menu Overview and Basic Setup

Menu overview 30

Machine’s basic settings 33

Media and tray 35

Basic printing 46

3. Maintenance

Ordering supplies and accessories 53

Available consumables 54

Available accessories 56

Available maintenance parts 57

Storing the toner cartridge 58

Redistributing toner 60

Replacing the toner cartridge 62

Replacing the imaging unit 65

Installing accessories 67

Monitoring the supplies life 71

Setting the toner/imaging unit low alert 72

Cleaning the machine 73

Tips for moving & storing your machine 77

4. Troubleshooting

Tips for avoiding paper jams 79

Clearing paper jams 80

Understanding the status LED 92

Understanding display messages 95

BASIC

5. Appendix

Specifications 101

Regulatory information 109

1. Introduction

This chapter provides information you need to know before using the machine.

•Keybenefits 5

• Features by models 8

• Useful to know 11

• About this user’s guide 12

• Safety information 13

• Machine overview 19

• Control panel overview 22

• Turning on the machine 24

• Installing the driver locally 25

• Reinstalling the driver 28

Key benefits

Environmentally friendly

• To save toner and paper, this machine supports Eco feature (see "Eco

printing" on page 49).

• To save paper, you can print multiple pages on one single sheet of paper

(see "Using advanced print features" on page 193).

• To save paper, you can print on both sides of the paper (double-sided

printing) (see "Using advanced print features" on page 193).

• To save electricity, this machine automatically conserves electricity by

substantially reducing power consumption when not in use.

• We recommend using recycled paper for saving energy.

Fast high resolution printing

• You can print with a resolution of up to 1,200 x 1,200 dpi effective output

(1200 x 600 x 2 bit).

• Fast, on-demand printing.

- M332x series

▪For single-side printing, 33 ppm (A4) or 35 ppm (Letter).

- M382x series

▪For single-side printing, 38 ppm (A4) or 40 ppm (Letter).

- M402x series

▪For single-side printing, 40 ppm (A4) or 42 ppm (Letter).

Key benefits

Convenience

• You can print on the go from your smartphone or computer using Google

Cloud Print™ enabled apps (see "Google Cloud Print™" on page 173).

• Easy Capture Manager allows you to easily edit and print whatever you

captured using the Print Screen key on the keyboard (see "Easy Capture

Manager" on page 212).

• Samsung Easy Printer Manager and Printing Status is a program that

monitors and informs you of the machine’s status and allows you to

customize the machine’s settings (see "Using Samsung Easy Printer

Manager" on page 219 or "Using Samsung Printer Status" on page 222).

• Samusng AnyWeb Print helps you screen-capture, preview, scrap, and print

the screen of Windows Internet Explorer more easily than when you use the

ordinary program (see "Samsung AnyWeb Print" on page 213).

• Smart Update allows you to check for the latest software and install the

latest version during the printer driver installation process. This is available

only for Windows.

• If you have Internet access, you can get help, support application, machine

drivers, manuals, and order information from the Samsung website,

www.samsung.com > find your product > Support or Downloads.

Wide range of functionality and application support

• Supports various paper sizes (see "Print media specifications" on page 103).

• Print watermark: You can customize your documents with words, such as

“CONFIDENTIAL” (see "Using advanced print features" on page 193).

• Print posters: The text and pictures of each page of your document are

magnified and printed across the multiple sheets of paper and can then be

taped together to form a poster (see "Using advanced print features" on

page 193).

• You can print in various operating systems (see "System requirements" on

page 105).

• Your machine is equipped with a USB interface and/or a network interface.

Key benefits

Supports various wireless network setting method

• Using the WPS (Wi-Fi Protected Setup™) button

- You can easily connect to a wireless network using the WPS button on

the machine and the access point (a wireless router).

• Using the USB cable or a network cable

- You can connect and set various wireless network settings using a USB

cable or a network cable.

• Using the Wi-Fi Direct

- You can conveniently print from your mobile device using the Wi-Fi or

Wi-Fi Direct feature.

See "Introducing wireless set up methods" on page 146.

Features by models

Some features and optional goods may not be available depending on model or country.

Operating System

(●: Included, Blank: Not available)

Operating System M332x series M382x series M402x series

Windows ● ● ●

Mac ● ● ●

Linux ● ● ●

Unix ● ●

(M382xND/M382xDW only)

●

Features by models

Software

You can install the printer driver and software when you insert the software CD into your CD-ROM drive. For windows, select the printer driver and software

in the Select Software to Install window.

(●: Included, Blank: Not available)

Software M332x series M382x series M402x series

SPL printer driver ● ● ●

PCL printer driver ● ●

(M382xND/M382xDW only)

●

PS printer drivera● ●

(M382xND/M382xDW only)

●

XPS printer drivera● ● ●

Samsung Easy Printer Manager Device Settings ● ● ●

Samsung Printer Status ● ● ●

Direct Printing Utilitya● ● ●

Samsung AnyWeb Printa● ● ●

SyncThru™ Web Service ● ●

(M382xND/M382xDW only)

●

SyncThru Admin Web Service ●●

(M382xND/M382xDW only)

●

Easy Eco Driver ● ● ●

Easy Capture Manager ● ● ●

a. Download the software from the Samsung website and install it: (http://www.samsung.com > find your product > Support or Downloads). Before installing, check whether

your computer’s OS support the software.

Features by models

Variety feature

(●: Included, ○: optional, Blank: Not available)

Features M332x series M382x series M402x series

Hi-Speed USB 2.0 ● ● ●

IEEE 1284B parallel connectora○ ○ ○

Network Interface Ethernet 10/100 Base TX wired

LAN

● ●

(M382xND/M382xDW only)

Network Interface Ethernet 10/100/1000 Base TX

wired LAN

●

Network Interface 802.11b/g/n wireless LANb●

(M382xDW only)

Eco printing ● ● ●

Duplex (2-sided) printing ● ● ●

USB memory interface

Memory module

○

(M382xND/M382xDW only)

○

Optional tray (Tray2)

○ ○

(M382xND/M382xDW only)

○

AirPrint ● ● ●

Google Cloud Print™ ● ● ●

a. If you use the parallel port, you cannot use the USB cable.

b. Depending on your country, wireless LAN card may not be available. For some countries, only 802.11 b/g can be applied. Contact your local Samsung dealer or the retailer

where you bought your machine.