Samsung OfficeServ ITP-5121D User manual

ITP-5121D/ITP-5114D/ITP-5107S IP Telephone User Guide

IP Telephone

User Guide

ITP-5121D / ITP-5114D / ITP-5107S

2 © SAMSUNG Electronics Co., Ltd.

For product safety and correct operation, the following information must be given to the

operator/user and shall be read before the installation and operation.

Conventions

Warning

Provides information or instructions that you should follow in order to avoid

personal injury or fatality.

Caution

Provides information or instructions that you should follow in order to avoid a

service failure or damage to your phone.

Note

Indicates additional information for reference.

Checks

Provides the operator with checkpoints for stable system operation.

Symbols

Caution

Indication of a general caution.

Restriction

Indication for prohibiting an action for a product.

Instruction

Indication for commanding a specifically required action.

ITP-5121D/ITP-5114D/ITP-5107S IP Telephone User Guide

Warning

Pull out the power plug when

the phone is not used for a long

time.

It may cause fire or electric shock.

Do not use a damaged power

plug or a loose outlet.

It may cause fire or electric

shock.

Do not pull or bend the power

cord by force. Do not touch

the power plug with wet

hands.

It may cause the damage of the

power cord, fire or electric

shock.

Pull out the power plug and

brush with a cloth it if the

contact surface with power plug

is dusty or gets wet.

Contact the service center if

foreign materials or water

It may cause fire or electric shock.

Avoid placing objects

containing water such as

vases, cups, cosmetics, and

medicines near the phone.

Moisture in the phone may cause

a fire and electric shocks.

Do not place the phone in a

dusty area or areas with

extreme or volatile changes

in temperature.

It may cause a fire or electric

shocks.

Do not install the phone near a

heater or flames(cigarette

lighter, heating apparatus, etc.).

It may cause a fire or electric

shocks.

Do not use flammable solvent

or materials near the phone.

Do not store them near the

phone.

It may cause a fire or electric

shocks.

If the phone makes excessive

noise, emits an odor, or

smoke, immediately unplug

the phone and call your

Authorized Samsung

Reseller.

It may cause a fire or electric

shocks.

4 © SAMSUNG Electronics Co., Ltd.

Caution

Be sure to connect the LAN

cable linked to network to the

LAN connection port of the

telephone, not to the PC-

connection port of the

telephone.

If the LAN cable is connected to

the PC connection port, both

telephone and PC communications

will be disabled.

Use a soft dry cloth to clean the

phone. Do not use any chemical

solvents like wax, benzene,

alcohol, thinner, aerosols,

lubricant, or detergent.

The use of chemicals on the

phone may cause

fading/discoloring or damage to

the parts.

Do not place heavy things on

the phone.

It may cause damage to some

parts.

Do not install the phone on an

unstable surface or in direct

sunlight.

It may cause severe damage to

the plastic case of the phone, and

reduced the performance of your

phone.

Do not separate, repair or

remodel the phone arbitrarily.

If a repair is needed, please

contact your Authorized Samsung

Reseller.

Do not turn off the power while

the telephone is upgrading its

software.

Failure to do so interrupts the

upgrades by stopping the

operation of the telephone.

ITP-5121D/ITP-5114D/ITP-5107S IP Telephone User Guide

Conventions.......................................................2

Symbols ............................................................2

Warning ............................................................3

Caution .............................................................4

Main Features....................................................6

Checking Parts in the Package ............................9

ITP-5121D/ITP-5114D (Front Side) ................................10

ITP-5107S (Front Side)................................................... 10

Installing the phone.........................................10

Installing the phone.........................................11

ITP-5121D/ITP-5114D .................................................... 11

ITP-5107S ......................................................................12

Installing the IP Phone Support ......................................13

Adjusting Volume.............................................15

Adjusting the Handset Volume........................................ 15

Adjusting Speaker Volume..............................................16

Adjusting Ring Volume ................................................... 16

Entering Characters..........................................17

Special Button Used ....................................................... 17

Entering Characters........................................................ 19

Telephone Status Indicator...............................20

Button LED......................................................20

Making a Call...................................................21

Calling an Extension Number .........................................21

Calling an Outside number .............................................22

Using a Speakerphone ................................................... 23

New Call ......................................................................... 23

Redial .............................................................................24

6 © SAMSUNG Electronics Co., Ltd.

Save Number with Redial............................................... 25

Answering a Call ..............................................26

Using a Handset............................................................. 26

Using a Speakerphone ................................................... 26

Call Pickup ..................................................................... 27

Features Used During a Call..............................28

Hold an Intercom Call..................................................... 28

Hold an Outside Call ...................................................... 29

Mute ............................................................................... 29

Transferring a Call .......................................................... 30

Conference Calls............................................................ 31

Navigation Buttons...........................................32

Menu Button................................................................... 32

Send Button.................................................................... 33

End Button...................................................................... 33

Cancel button ................................................................. 33

Enter button.................................................................... 33

Direction button .............................................................. 34

Entering Application Menus...............................35

How to Select Menu ....................................................... 35

Application Menus .......................................................... 36

Product Specifications ......................................39

Main Features

IP Network

The ITP-5121D/ITP-5114D/ITP-5107S IP phone provides voice

communication through your installed data network, making

installation of additional telephone lines unnecessary.

Application menu

ITP-5121D/ITP-5114D/ITP-5107S IP Telephone User Guide

This button allows you to access the IP phone’s menu functions.

The menu functions include the recent outgoing call log, incoming

call log, system directory functions, transferring incoming calls,

inquiry of speed dial numbers, and alarm function.

Speed Dial

For frequently used phone numbers, you can press one speed

dial button to make a call to the speed dial number.

Pickup

You can answer a call at another extension.

Automatic Redial/Retry

When your call is important but your party is busy on another

call, you can use automatic redial/retry function. The IP phone

redials the called number automatically until your party is free to

take your call.

8 © SAMSUNG Electronics Co., Ltd.

Hold

You can use the Hold feature when you need something or

another call arrives. Use this button to temporarily hold the

current call until you are ready to resume the call. You can even

pickup a held call at another station.

Conference Calls

This button is used when multiple parties need to be connected

simultaneously during a phone conversation. Up to five parties

including you can be connected in a conference call.

Call Forwarding

If you cannot answer an incoming call, the call can be forwarded

to another extension(unconditionally, while you are busy on a

call, or when you are away from your phone).

Do Not Disturb

When you do not want to be disturbed, the DND function can be

set to block incoming calls and the phone will not ring. Your calls

can be forwarded to another station when you do not wish to be

disturbed.

Paging

If you have an urgent announcement to make, or you wish to

locate a colleague, you can page through the speaker of other

stations, or through optional external speakers.

Call ID

When there is an incoming call, the caller ID or name will be

displayed on the LCD screen. You can see who is calling before

answering the call and respond accordingly.

If you have any questions or concerns regarding the features which are not

introduced in this user guide, refer to the User Guide at e-manual site

(http://www.samsungdocs.com).

ITP-5121D/ITP-5114D/ITP-5107S IP Telephone User Guide

Checking Parts in the Package

- If any item is missing or damaged, contact your dealer.

- The above figure shows ITP-5121D as a sample. If you purchase ITP-5114D/

ITP-5107S, the relevant phone is included.

Handset

LAN Cable

Manual

IP phone Support

IP Phone(ITP-5121D)

10 © SAMSUNG Electronics Co., Ltd.

ITP-5121D/ITP-5114D (Front Side)

ITP-5107S (Front Side)

ITP-5121D

(Programmable Buttons: 21) ITP-5114D

(Programmable Buttons: 14)

LCD screen

Scroll Button

Status Indicato

Conference Button

Redial Button

Volume Button

Navi

ation Buttons

Transfer Button

eake

Programmable Buttons

Soft Buttons

Micro

hone

eake

Button

Hold Button

Dial Buttons

Programmable Buttons: 7

Soft Buttons

Status Indicator

LCD screen

Volume Button

Redial Button

Conference Button

Transfer Button

Scroll Button

Speaker

Dial Buttons

Speaker Button

Microphone

Hold Button

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