Samsung AQ12FCX User manual

Air Conditioner

user manual

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Thank you for purchasing this Samsung product.

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Duct Type Series

Slim duct : AVXDS

MA duct : AVXDU

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02_ features

For easy future reference write the model and serial number

down. You will find your model number on the right side of

the air conditioner.

Model #

Serial #

features of your new

air conditioner

• Cool Summer Offer

On those hot sweltering summer days and long restless nights, there is no better escape

from the heat than the cool comforts of home. Your new air conditioner brings an end to

exhausting hot summer days and lets you rest. This summer, beat the heat with your own

air conditioner.

• Cost Efficient System

Your new air conditioner not only provides maximum cooling power in the summer, but can

also be an efficient heating method in the winter with the advanced “Heat pump” system.

This technology is up to 300% more efficient than electrical heating, so you can further

reduce its running cost. Now, meet year-round needs with one air conditioner.

• Flexible installation

Duct type air conditioner is designed to be slimmer and offers different solutions for any

shape room allowing for specific air flow requirements. Also, the air intake can be set up on

either the bottom or rear of the unit, so there is more flexibility in installation.

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safety information _03

ENGLISH

safety information

To prevent electric shock, disconnect the power before servicing, cleaning, and installing the unit.

SAFETY INFORMATION

Before using your new air conditioner, please read this manual thoroughly to ensure that you know how to

safely and efficiently operate the extensive features and functions of your new appliance.

Because the following operating instructions cover various models, the characteristics of your air

conditioner may differ slightly from those described in this manual. If you have questions, call your nearest

contact center or find help and information online at www.samsung.com.

What the icons and signs in this user manual mean:

WARNING

Risk of death or serious personal injury.

CAUTION

Potential risk of personal injury or material damage.

CAUTION

To reduce the risk of fire, explosion, electric shock, or personal injury when

using your air conditioner, follow these basic safety instructions:

Do NOT attempt.

Do NOT disassemble.

Do NOT touch.

Follow directions carefully.

Unplug the power plug from the wall socket.

Make sure the machine is grounded to prevent electric shock.

Call the contact center for help.

Recommended instructions or useful information for use.

These warning signs are here to prevent injury to you and others.

Please follow them carefully.

After reading this section, keep it in a safe place for future reference.

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04_ safety information

safety information

SEVERE WARNING SIGNS

Do not cut the power plug and connect to a different power cable.

Never attempt to lengthen the power cable.

• Potential risk of fire or electric shock.

Do not yank the power cable and touch the power plug with wet hands.

• Potential risk of fire or electric shock.

Never use a damaged power plug, power cable, or loosened power

receptacle.

• Potential risk of fire or electric shock.

Do not place the air conditioner near hazardous substances or equipment

that releases free flames to avoid fires, explosions or injuries.

• Potential risk of fire hazard or explosion.

Do not spray flammable gases such as insecticide near the air conditioner.

• Potential risk of electric shock, fire or unit malfunction.

Do not block or place items in front of the air conditioner. Do not step, hang

onto, or place heavy items on the air conditioner.

• Potential risk of personal injury.

Do not insert anything such as fingers or branches into the air conditioner

vents.

• Keep children away from the air conditioner. Potential risk of personal injury.

Do not install the air conditioner in areas exposed to inflammable gas

leakage or potential risk of gas leakage.

• Potential risk of fire hazard or explosion.

Do not install the outdoor unit on an unstable place such as outer high wall

of an apartment or building and on an outside terrace to avoid falls.

• If the outdoor unit falls, it may cause personal injury or loss of property.

Consult the place of purchase or a contact center to disassemble or reinstall

the air conditioner.

• Potential risk of unit malfunction, water leakage, electric shock, or fire.

Do not connect the air conditioner with a heating apparatus or do not

attempt to disassemble, remodel or repair it by yourself.

• Potential risk of malfunction, electric shock or fire. If repairs are needed, consult the

contact center.

Consult the place of purchase or a contact center to install the air

conditioner.

• Improper installation carries a risk of unit malfunction, water leakage, electric shock or

fire.

• If installing in specialty areas, such as a factory complex or saline coastal area, consult

the place of purchase or contact center for specific installation details.

Install the air conditioner with the support bracket securely fastened to use

for an extended period of time.

• If the air conditioner falls, it may cause personal injury or loss of property.

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safety information _05

ENGLISH

Ensure the air conditioner is installed in compliance with current national

safety standards.

Use a rated circuit breaker only.

• Never use steel wires or copper wires as a circuit breaker. It may cause fire or unit

malfunction.

Use an exclusive power source for the air conditioner.

• Potential risk of electric shock or fire.

Do not put undue stress on the power cable or place heavy objects on the

outdoor unit.

Do not bend the power cable excessively.

• Potential risk of fire or electric shock.

If the air conditioner becomes wet, turn the power off immediately and call

your nearest contact center.

• Potential risk of fire or electric shock.

Install an exclusive circuit breaker and short-circuit breaker for the air

conditioner.

• Potential risk of electric shock or fire.

If the power cable or cord is damaged, the manufacturer, a qualified service

technician must replace it to avoid a potential risk.

Disconnect the air conditioner from power supply before it is repaired or

disassembled.

Use a receptacle that has a ground terminal. The receptacle must be used

exclusively for the air conditioner.

• Improper electrical grounding may cause electric shock or fire.

Ensure proper ground has been established when installing the air

conditioner. Do not connect the ground cable of the unit to a gas pipe, a

water pipe or a telephone line.

• Potential risk of electric shock.

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06_ safety information

safety information

CAUTION SIGNS

Ensure no water gets into the air conditioner.

• Potential risk of fire or electric shock.

Do not install the air conditioner close to heating appliances to avoid damage.

Turn off the air conditioner using the provided remote control or control

accessory (if provided). Do not unplug to turn off the unit (unless there is an

immediate danger).

Do not open the front grille during operation.

• Potential risk of electric shock or unit malfunction.

Cool air should not flow directly towards people, pets, and plants.

• It is harmful to your health, pets, and plants.

Do not run the air conditioner for an extended period of time in a room with

the door closed or with babies, elderly or disabled people.

• Open the door or windows to ventilate your room at least once an hour to prevent oxygen

shortage.

Do not use the air conditioner as a cooling precision instrument for food,

pets, plants, cosmetics or machinery.

• Potential risk of property loss.

Do not drink water from the air conditioner.

• Potential health hazard.

Do not give excessive shock to the air conditioner.

• Potential risk of fire or unit malfunction.

Do not expose the dust filter to direct sunlight while drying.

• Strong direct sunlight may deform the dust filter.

Do not spray water directly on the air conditioner or use benzene, thinner or

alcohol to clean the surface of the unit.

• Potential risk of electric shock or fire.

• Potential risk of damage to the air conditioner.

Do not place containers with liquid or other objects on the unit.

Do not touch the pipe connected to the air conditioner.

• Potential risk of personal injury or burn.

The air conditioner is composed of moving parts. Keep children away from

the unit to avoid physical injury.

Check for damage on delivery. If damaged, do not install the air conditioner

and call the place of purchase immediately.

Make sure the voltage and frequency of the electric system are compatible

with the air conditioner.

Insert the dust filter before operating the air conditioner.

• If there is no dust filter inside the air conditioner, accumulated dust may shorten the life of

the air conditioner and cause electricity waste.

Keep indoor temperatures stable and not extremely cold, especially where

there are children, elderly or disabled people.

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safety information _07

ENGLISH

Clean the air conditioner after the inner fan stops operating.

• Potential risk of injury or electric shock.

Inspect the condition, electric connections, pipes and external case of the

air conditioner regularly by a qualified service technician.

Do not open doors and windows in the room being cooled during operation

unless necessary.

Do not block air conditioner vents. If objects block the air flow, it may cause

unit malfunction or poor performance.

The packaging material and used batteries of the remote control(optional)

must be disposed of in accordance with the national standards.

The refrigerant used in the air conditioner must be treated as chemical

waste. Dispose the refrigerant following national standards.

Have a qualified service technician install the air conditioner and perform a

trial operation.

Install the air conditioner away from direct exposure to sunlight, heating

apparatus, and humid places.

• Hang curtains on windows to boost cooling efficiency and to avoid the risk of electric

shock.

Firmly connect the drain hose to the air conditioner for proper water

drainage.

• If it does not drain well, the condensed-water from the indoor unit may overflow and leak

into the room.

Install the outdoor unit where operating noise and vibration will not disturb

your neighbors and be well-ventilated with no obstacles.

• Potential risk of malfunction.

• Operating noise may disturb your neighbors.

Install using the shortest possible pipe.

• If the length of the pipe is too long, the air conditioner life can shorten and become

inefficient.

If a power outage occurs while the air conditioner is working, turn off the

power source immediately.

When cleaning the outdoor unit, touch the heat exchanger radiator fins with

extreme care.

• Wearing thick gloves can protect your hands.

Make sure there are no obstacles under the indoor unit.

• Potential risk of fire or loss of property.

Make sure that children take precautions against access to the air

conditioner and that they do not play with the unit.

The maximum input power & current and the input power & current are

measured in accordance with the rules given in the IEC/ISO.

Use the wireless remote control only up to a distance of about 7m from the

remote control sensor of the air conditioner.

• The air conditioner may not work over the distance of 7m.

Make sure the cover or any obstacle is not near the air conditioner. Allow

sufficient space for air circulation.

• Insufficient ventilation may result in poor performance.

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08_ safety information

safety information

CAUTION SIGNS

Batteries should be removed from the wireless remote control and kept

separately when unused for a long period of time.

If failure or damage occurs from improper use or installation, extra charges

may incur for reinstallation, construction and repairs.

• Potential risk of malfunction, electric shock or fire if repairs or installations are attempted

by a non-qualified service technician.

Ensure the on-off and protection switches are properly installed.

Do not use the air conditioner if damaged. If problems occur, immediately

stop operation and disconnect the plug from the power supply.

If the air conditioner will not be used for an extended period of time (for

example, over several months), unplug the power from the wall.

Call the place of purchase or a contact center if repairs are needed.

• Potential risk of fire or electric shock if disassembly or repairs are attempted by a

non-qualified service technician.

If you smell burning plastic, hear strange sounds, or see smoke coming from

the unit, unplug the air conditioner immediately and call a contact center.

• Potential risk of fire or electric shock.

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contents _09

ENGLISH

contents

VIEWING YOUR AIR CONDITIONER

10 Slim duct type

10 MA duct type

USING YOUR AIR CONDITIONER

11 Tips on using your air conditioner

CLEANING AND MAINTAINING

THE AIR CONDITIONER

12 Cleaning the filter

12 Slim duct type

13 MA duct type

14 Maintaining your air conditioner

14 Periodical checks

15 Internal protections via the unit control

system

APPENDIX

16 Troubleshooting

17 Operation ranges

Correct Disposal of This Product

(Waste Electrical & Electronic Equipment)

(Applicable in the European Union and other European countries with separate collection systems)

This marking shown on the product or its literature, indicates that it should not be disposed with other household wastes

at the end of its working life. To prevent possible harm to the environment or human health from uncontrolled waste

disposal, please separate this from other types of wastes and recycle it responsibly to promote the sustainable reuse of

material resources.

Household users should contact either the retailer where they purchased this product, or their local government office,

for details of where and how they can take this item for environmentally safe recycling.

Business users should contact their supplier and check the terms and conditions of the purchase contract.

This product should not be mixed with other commercial wastes for disposal.

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10_ viewing your air conditioner

viewing your air conditioner

Congratulations on the purchase of the air conditioner. We hope you enjoy the features of your air

conditioner and stay cool or warm with optimal efficiency.

Please read the user manual to get started and to make the best use of the air conditioner.

SLIM DUCT TYPE

MA DUCT TYPE

Your air conditioner may look slightly different from the illustration shown above depending

on your model.

Air intake

Air outlet

Ceiling

Air filter (the return air side)

Air intake

Air outlet

Ceiling

Air filter (the return air side)

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