Ricoh Supervisor-I User manual

RICOH Supervisor-I

Installation Manual

ｄ

Table of Contents

1. What this document describes. ...................................................................................................... 3

2. Overview of installation ..................................................................................................................... 3

3. Installation Supervisor-I module (Data collector) on PC ................................................... 4

3.1 Data collector Installation procedure. ....................................................................................... 4

3.2 Supervisor-I user registration procedure ................................................................................. 8

3.2.1 Registration of email address............................................................................................... 8

3.2.2 User registration ...................................................................................................................... 10

Appendix ...................................................................................................................................................... 15

A.1 Data collector System Requirements. ..................................................................................... 15

A.2 FAQ ...................................................................................................................................................... 16

1. What this document describes.

The document explains how to set up RICOH Supervisor-I.

RICOH Supervisor-I offers graphical dashboard to keep track of the printer operating

status and alert function that prompts maintenance at the right time.

There are 2 ways to install RICOH Supervisor-I.

1) Using ColorGATE RIP software which is provided with a printer

2) Download RICOH Supervisor -I module (Data collector) from the following link.

https://contents-usstage.supervisori.ricoh.com/ins/datacollector.zip

*In the description, the words "Supervisor-I" and "Data collector" are used. “Data collector”

module must be installed on your PC in order to use Supervisor-I functions.

Supervisor-I helps to keep the printer running stably by grasping the PV and issuing alerts

at the right time.

we provide followings:

- Graphical dashboard that allows customers to see key usage statistics over

time on their printer in real time.

- Alert function to notify you of abnormal printer operation.

- Remote FW update function

These detailed functions are described in the operation manual of each model of RICOH

Supervisor-I.

2. Overview of installation

a. Firstly, check PC operating environment. Such as system requirement,

specification and Browsers. The system requirements are listed in Appendix

A.1. Please check it before installation.

b. Secondly, connect the printer and the PC on which “Data collector” is installed

to the same network that can connect to the Internet. Set IP address of the

printer as needed. For how to set the IP address of the printer, refer to the

manual of each printer.

c. Thirdly, install “Data collector” by referring to Chapter 4 in this manual.

d. Finally, register your email address and information about you so that you can

see the printer status.

3. Installation Supervisor-I module (Data collector) on PC

This part explains what customers prepare and how to set up Supervisor-I.

3.1 Data collector Installation procedure.

Data collector installer will start when adding a printer with ColorGATE RIP software.

Follow the steps below to install RICOH Supervisor-I.

When you use Ri 2000, please do not install AnaRIP on the same PC.

When the installer starts, check the following screen and click the “Next” button.

Read and accept the license agreement.

Installation will proceed automatically.

After installing, the following screen will be displayed.

Please check if the country where a printer is installed is correct.

If it is correct, please click “Next” and move on the next step.

If it is incorrect, please click “Change country” and set the correct country.

After setting the country, the following window will be displayed.

Please click “Finish” and finish the installation.

You will find the following icon when the installation was completed.

Data collector icon

3.2 Supervisor-I user registration procedure

After installing the Data collector, register your email address and user information

to use Supervisor-I functions. This section explains the procedure for the

registration.

3.2.1 Registration of email address

1) Start the Data collector and select “Basic setting”.

2) IP address of a printer is set automatically by linking with ColoGATE RIP.

In the case you dont use ColorGATE RIP, please set IP address.

3) At the bottom of the Basic setting screen, there is a “Email address” area

where you (a print shop) can set your e-mail address. Register your email address

to create an account on the Supervisor-I. After entering your email address, click

the “Save” button.

* Please note that email address cannot be changed after the registration

so check the email address is correct.

* This email address would receive alert notifications from RICOH Supervisor-I.

4) “Signed up” will pop up if the registration was successful.

3.2.2 User registration

1) When you register your e-mail address, an e-mail with the URL for user

registration will be sent to the registered e-mail address. The text of the email is

as follows.

*If you do not receive this email, please check your junk/spam email folder.

2) Click the URL and register the user information from the transitioned web

page. After entering the user information, click “Register” button to complete the

registration.

https://euprd.supervisori.ricoh.com/auth/register/account?t=uf33b3deb-ef6a-

4cab-a257-aaa07dcf135c

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