Ricoh IM 7000 User manual

User Guide

For RICOH IM

7000/8000/9000/9000T

Author: RICOH COMPANY, LTD.

Date: 2023.03

Part Number: D0D07432

For information not found in this manual, see the online manuals available on our web site

(https://www.ricoh.com/) or via the control panel.

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User Guide - IM 7000, IM 8000, IM 9000 - WUEHRX44U

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User GuideIM 7000/8000/9000

This machine supports RICOH Always Current Technology. See List of Newly Added Functions (Release

Notes) for the functions you can use by performing updates.

For users of RICOH Always Current Technology version 2.0

or later

Introduction and Basic Operations

This explains the procedures for placing an original, loading paper, registering an item in the address book, and

other information you need to know before using the machine. Convenient uses are also explained.

List of Newly Added Functions

(Release Notes)

Details of Newly Added

Functions

Introduction and Basic

Operations

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Functions

Maintenance and Management

Setup

Recommended Functions Copy

Document Server Fax

Printer Scan

Maintenance Troubleshooting

Settings Security

Specifications

Setup Driver Installation Guide

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D0D07432 2023.03

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Checking the Indicators, Icons, and Messages on the Control Panel | User Guide | IM 7000, IM 8000, IM 9000

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User GuideIM 7000/8000/9000

Top Page>Troubleshooting>Checking the Indicators, Icons, and Messages on the Control Panel

Checking the Indicators, Icons, and Messages

on the Control Panel

The machine notifies you of the machine condition or status of an application with the [Check Status] indicator or a

message displayed on the control panel. Check the status and resolve the problem accordingly.

Message

Displays a message indicating the status of the machine or application. Press the message to display it in

full text. You can also view more than one message as a list.

[Check Status] indicator

If there is a problem such as a paper jam, the [Check Status] indicator lights up or flashes along with a

message displayed on the screen. Press [Check Status] to check the status of the machine or application,

and resolve the problem accordingly.

When you need to resolve a problem such as a paper jam, an icon is displayed at the beginning of a

message. See the table below for the meaning of each icon.

Icon Condition Solution and reference

When an Icon Is Displayed with a Message

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Maintenance or repair is required. Prepare for maintenance or consider

repairing the machine.

Paper is jammed. See the animated illustration displayed on

the control panel, and remove the jammed

paper.

When Paper or an Original Is Jammed

An original has jammed. See the animated illustration displayed on

the control panel, and remove the jammed

original.

When Paper or an Original Is Jammed

Paper has run out. Load paper into the paper tray.

Loading Paper into the Paper Tray

Toner is almost depleted, or has run out. Prepare a replacement toner. Replace the

toner when it runs out.

Replacing the Toner

If appears when there is a lot of

toner, pull out the print cartridge by

following the toner replacement

procedure that is displayed on the

screen, and then set it back again.

The waste toner bottle is full, or almost

full.

Prepare a replacement waste toner bottle.

Replace the bottle when it becomes full.

Replacing the Waste Toner Bottle

Staples are nearly depleted, or have run

out.

Prepare a cartridge for replacement, and

load it when the staples run out.

Replenishing the Staples

The hole punch receptacle is full. Empty the receptacle.

When the Hole Punch Receptacle Is Full

A cover is open. Check that all covers of the machine and

options are closed.

For the names and the contact information of consumables, check [Settings] [Inquiry]. Press

[Home] ( ) after completing the operation to close [Settings].

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Contact Information

The [Check Status] indicator notifies the user when the machine requires immediate attention.

Flashing in red

The machine is unavailable for use. Press [Check Status] and resolve the problem as soon as

possible.

Flashing in yellow

Maintenance on the machine needs to be performed soon. Perform the required procedure

accordingly.

You can display the status confirmation screen with [Check Status]. On the screen, check the detailed

status of the machine or application.

When an Icon Is Displayed with a Message

: The machine cannot be used.

Press [Check Status].

Press [Check] to check the details, and perform the required procedure.

When the [Check Status] Indicator Is Lit or Flashing

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: Some of the functions cannot be used, or the toner is almost depleted.

Depending on the machine condition, such as a paper jam or open cover, the status confirmation

screen may be displayed automatically without pressing [Check Status].

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Collecting Logs | User Guide | IM 7000, IM 8000, IM 9000

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User GuideIM 7000/8000/9000

Top Page>Settings>Collecting Logs

Collecting Logs

You can collect logs stored in the machine to check the usage of the machine's various functions, error histories,

and detailed access data to the machine.

Download the collected logs from the hard disk on the machine converting into a CSV file.

Use Web Image Monitor to download the collected logs. You can also use a log collect server instead of

Web Image Monitor.

Contact your sales representative for details about a log collect server.

The machine stores three types of logs as follows:

Job log

User file-related operations such as copying, storing in the Document Server, printing,

sending faxes, and sending scan files

Printing reports such as the configuration list output from the control panel

Access log

Authentications such as login and logout activities

Stored file operations such as creating, editing, and deleting

Customer engineer operations such as hard disk formatting

System operations such as viewing log transfer results

Security operations such as specifying settings for encryption, unprivileged access

detection, user lockout, and firmware authentication

Log types

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Eco-friendly Log

Main power ON and OFF

Transitions in power status

Job run times or time interval between jobs

Paper consumption per hour

Power consumption of the machine

Specify the types and items of logs to collect.

Specifying logs to collect using the control panel

Logging in to the Machine as the Administrator

panel.

On the Home screen, press [Settings].

On the Settings screen, press [System Settings].

Specifying Logs to Collect

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