Ricoh Aficio SP 3400N Instruction Manual
Technicians Version R
Date: 25th February 2010
Aficio SP3400n
Aficio SP3410dn
Technicians Service Guidelines
Version: 1.0 Classification: Ricoh Family Group Internal Use Only
Created by: National Support Department Page 1 of 20 Last Printed: 25-Feb-10
25/02/2010 Aficio SP3400n/3410dn Service Guidelines
DOCUMENT REVISION IST
REVISION DATE CHAPTER PAGE(S) DESCRIPTION
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Aficio SP3400n/3410dn Service Guidelines 25/02/2010
Table of Contents
1. INTRODUCTION 5
1.1 GENERAL 5
1.2 INSTALLATION 5
1.3 WARRANTY 5
1.4 CAUTIONS 5
2. CONFIGURATION 6
2.1 PRINTER 6
2.2 EXTERNAL OPTIONS 6
2.3 MODEL OVERVIEW 6
3. SPECIFICATION 7
3.1 PRINTER 9
3.2 SUPPORTED ENVIRONMENTS 9
4. PRODUCT USER REMARKS 10
5. ENVIRONMENTAL, HEALTH AND SAFETY 11
5.1 GENERAL 11
6. PRODUCT TRAINING 12
7. INSTALLATION 13
7.1 GENERAL 13
7.2 MINIMUM SPACE REQUIREMENTS 13
7.3 INSTALLATION TIME 13
7.4 METER CHARGE SETTINGS AT INSTALLATION 13
8. SERIAL NUMBER 14
8.1.1 MAINFRAME 14
9. TECHNICAL DOCUMENTATION 15
9.1 RICOH TECHNICAL BULLETIN (R.T.B.) 15
9.2 MODIFICATION BULLETIN (M.B.) 15
9.3 SERVICE MANUALS / PARTS CATALOGUES 15
9.4 RICOH UK TECHNICAL WEBSITE 15
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25/02/2010 Aficio SP3400n/3410dn Service Guidelines
10. NATIONAL SUPPORT DEPARTMENT 16
10.1 HELPDESK 16
10.2 FAULT ESCALATION PROCEDURE 16
11. WARRANTY 17
12. COST & PERFORMANCE DATA 18
12.1 PRODUCT DESIGN LIFE 18
12.2 RELIABILITY TARGETS 18
12.2.1 AVERAGE MONTHLY VOLUME 18
12.2.2 MAXIMUM MONTHLY VOLUME 18
12.3 PM PARTS 18
12.4 SUPPLIES PRICING 19
13. QUICK REFERENCE GUIDE 20
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Aficio SP3400n/3410dn Service Guidelines 25/02/2010
1. INTRODUCTION
1.1 GENERAL
The Aficio SP3400n/3410dn are newly designed mono printers.
1.2 INSTALLATION
The Aficio SP3400n/3410dn are designed for installation by the end user.
1.3 WARRANTY
Please refer to Section 11 for full details on Warranty cover on this product.
1.4 CAUTIONS
Ricoh carries out a continuous program of product development and improvement.
Therefore specifications, parts, code numbers and prices are subject to change and
should always be verified with current documentation.
Whilst every effort has been made to ensure the accuracy of information in this document
Ricoh cannot accept responsibility for any errors or omissions.
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25/02/2010 Aficio SP3400n/3410dn Service Guidelines
2. CONFIGURATION
2.1 PRINTER
Model Unit type EDP code
Ricoh Aficio SP3400n Mono Printer 406582
NRG SP3400N Mono Printer 406584
Ricoh Aficio SP3410dn Mono Duplex Printer 406585
NRG 3410DN Mono Duplex Printer 406587
Power Lead* Power Lead 11756
12 Month Warranty Card* Warranty Card 960484
Operating Instructions OI In box
* Please order with each machine.
2.2 EXTERNAL OPTIONS
Option Name EDP code
Paper Feed Unit TK1080 406496
2.3 MODEL OVERVIEW
Model NIC Duplex Unit Optional Memory Optional Paper Tray PCL
SP3400n Yes No No Yes Yes
SP3410dn Yes Auto No Yes Yes
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Aficio SP3400n/3410dn Service Guidelines 25/02/2010
3. SPECIFICATION
Type: Desktop
Technology: Dry electrostatic transfer system
Main tray 250 sheets 80gsm
100 postcards
By-pass tray
50 sheets 80gsm
8 envelopes
20 postcards
Optional paper feed unit Plain paper 250 sheets 80gsm
Paper capacity
Output Tray Face down 125 sheets
Main tray A4, A5, Letter, Legal, B5, HLT,
A6, Executive, Postcard
Custom Size :
Max 216 x 356mm
Min 90 x 148mm
By-pass tray A4, A5, A6 ,Letter, Legal, B5,
HLT, , Executive, Postcard,
Envelope
Custom size:
Max 216 x 356mm
Min 90 x 148mm
Duplex A4, Letter, Legal
Paper size
Optional paper feed unit A4, LT, LG, B5, HLT, A5
Main tray 52-162gsm
By-pass tray 52-162gsm
Paper weight:
Optional paper feed unit 60-105gsm
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25/02/2010 Aficio SP3400n/3410dn Service Guidelines
Dimensions: 3700 x 392 x 262mm(excluding option)
Weight: 11.6kg including consumables (SP3400n)
12.5 kg including consumables (SP3410dn)
Power rating: EU: 220 to 240V, 50/60Hz
Maximum Less than 880 W
Ready mode Less than 120 W
Power consumption:
Power save mode 70 w energy save mode 1
5 w energy save mode 2
Warm up time: 30 seconds or less
Sound power level:
Standby: Less than 40db
Printing: Less than 65.8db
Energy saver: Less than 40 db
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Aficio SP3400n/3410dn Service Guidelines 25/02/2010
3.1 PRINTER
Simplex 28 ppm A4 (600 dpi)Print speed
Duplex (SP3410dn only) 14 ppm A4 (600dpi)
Printer drivers PCL, PS3
Font 80 Fonts
Normal 600 x 600 dpiResolution
RET 1200 x 1200 dpi
Toner save mode Supported
Warm up time Less than 30 seconds
First print time Less than 8 seconds
Duplex print Supported (SP3410dn only)
Interface option USB 2.0, 10/100 base - TX
Network Protocol TCP/1P ,IPP
Memory Standard 64MB
Operation system PCL : windows XP, 2000/20003 server, Vista, 2008 Server
PS3 : windows XP, 2000/20003 server, Vista, 2008 Server
Macintosh 10.2.8 – 10.5, 10.6
3.2 SUPPORTED ENVIRONMENTS
For latest support information, please refer to:
www.ricoh-support.com/enduser/downloads
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25/02/2010 Aficio SP3400n/3410dn Service Guidelines
4. PRODUCT USER REMARKS
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