Reolink Go PT User manual

EN/DE/FR/IT/ES

Apply to: Reolink Go PT, Reolink Go PT Plus

Operational Instruction

@ReolinkTech https://reolink.com

Aug 2021

QSG1_B

58.03.005.0020

Technical Support

If you need any technical help, please visit our ocial support site and contact our support

team before returning the products https://support.reolink.com

Technische Unterstützung

Wenn Sie Hilfe brauchen, kontaktieren Sie bitte Reolink Support Team zuerst, bevor Sie Ihre

Bestellung zurücksenden. Meiste Fragen oder Probleme können von unserem Online Support

Center beantwortet und gelöst werden https://support.reolink.com

Support technique

Si vous avez besoin d’aide, veuillez contacter Reolink avant de retourner votre produit. La

plupart des questions peuvent être répondues via notre centre de support en ligne à l’adresse

https://support.reolink.com

Supporto Tecnico

Se avete bisogno di aiuto, le chiediamo gentilmente di contattare Reolink prima di restituire il

prodotto.La maggior parte delle domande può essere risolta tramite il nostro centro di

assistenza online all’indirizzo https://support.reolink.com

Soporte Técnico

Si necesita ayuda, comuníquese con Reolink antes de devolver su producto. La mayoría de las

preguntas se pueden responder a través de nuestro centro de soporte en línea en

https://support.reolink.com

REOLINK INNOVATION LIMITED

FLAT/RM 705 7/F FA YUEN COMMERCIAL BUILDING 75-77 FA YUEN STREET MONG KOK KL

HONG KONG

APEX CE SPECIALISTS LIMITED

Product Ident GmbH

89 Princess Street, Manchester, M1 4HT, UK

[email protected]

Hoferstasse 9B, 71636 Ludwigsburg, Germany

prodsg@libelleconsulting.com

EU REP

UK REP

English English1 2

What's in the Box

Camera

Quick Start Guide Surveillance Sign Pack of Screws Mounting

Hole Template

Camera Bracket Micro USB Cable Antenna Reset Needle

Content

What's in the Box 2

Camera Introduction 3

Set up the Camera 4

Charge the Camera 10

Install the Camera 11

Safety Instructions of Battery Usage 15

Troubleshooting 16

Speciﬁcations 17

NotiﬁcationofCompliance 17

English English3 4

OFF

OPEN

POWER

RST

MicroSD

RST MicroSD

Nano SIM

OFF

OPEN

POWER

RST

MicroSD

RST MicroSD

Nano SIM

OFF

OPEN

POWER

RST

MicroSD

RST MicroSD

Nano SIM

Set up the CameraCamera Introduction

Activate SIM Card for the Camera

Insert the SIM Card

• Choose a Nano SIM card that supports WCDMA and FDD LTE.

•SomeSIMcardshaveaPINcode.YoumayuseyoursmartphonetodisablethePINﬁrst.

Rotate the camera lens, and remove the rubber cover.

Speaker

Status LED

Lens

Built-in PIR Sensor

Daylight Sensor

Built-in Mic

Reset Hole

Nano SIM Card Slot

Micro SD Card Slot

Micro USB Port

Antenna

Battery Status LED

Power Switch

* Press the reset button with a pin to restore

camera to factory settings.

* Please always cover the USB charging port with

rubber plug after charging the battery.

*Rotatethecamera’slenstoﬁndtheresethole,

SIM card slot and SD card slot.

NOTE: Do not insert the IoT or M2M SIM into your smartphone.

English English3 4

OFF

OPEN

POWER

RST

MicroSD

RST MicroSD

Nano SIM

OFF

OPEN

POWER

RST

MicroSD

RST MicroSD

Nano SIM

OFF

OPEN

POWER

RST

MicroSD

RST MicroSD

Nano SIM

Set up the CameraCamera Introduction

Activate SIM Card for the Camera

Insert the SIM Card

• Choose a Nano SIM card that supports WCDMA and FDD LTE.

•SomeSIMcardshaveaPINcode.YoumayuseyoursmartphonetodisablethePINﬁrst.

Rotate the camera lens, and remove the rubber cover.

Speaker

Status LED

Lens

Built-in PIR Sensor

Daylight Sensor

Built-in Mic

Reset Hole

Nano SIM Card Slot

Micro SD Card Slot

Micro USB Port

Antenna

Battery Status LED

Power Switch

* Press the reset button with a pin to restore

camera to factory settings.

* Please always cover the USB charging port with

rubber plug after charging the battery.

*Rotatethecamera’slenstoﬁndtheresethole,

SIM card slot and SD card slot.

NOTE: Do not insert the IoT or M2M SIM into your smartphone.

English English5 6

Insert the SIM card.

* The SIM card slot is above the SD card slot. When inserting the SIM card in, remember that the

gold contacts shall face down and you need to push the trimmed corner inside the camera.

* The SD card slot is below the SIM card slot. When inserting the SD card in, remember that gold

contacts shall face up.

Withthesedone,presstherubbercoverﬁrmly

for better waterproof performance.

With the SIM card inserted, you can turn on

the camera.

Wait a few seconds and a red light will

be on and solid for a couple of seconds.

Then, it will go out.

AblueLEDwillashforafewsecondsand

then go solid before going out. You will hear a

voice prompt “Network connection succeeded”,

which means the camera has been successfully

connected to the network.

English English5 6

Insert the SIM card.

* The SIM card slot is above the SD card slot. When inserting the SIM card in, remember that the

gold contacts shall face down and you need to push the trimmed corner inside the camera.

* The SD card slot is below the SIM card slot. When inserting the SD card in, remember that gold

contacts shall face up.

Withthesedone,presstherubbercoverﬁrmly

for better waterproof performance.

With the SIM card inserted, you can turn on

the camera.

Wait a few seconds and a red light will

be on and solid for a couple of seconds.

Then, it will go out.

AblueLEDwillashforafewsecondsand

then go solid before going out. You will hear a

voice prompt “Network connection succeeded”,

which means the camera has been successfully

connected to the network.

English English7 8

Set up the Camera on the Phone

Step 1 Scan to download the Reolink App from the App Store or Google Play store.

Step 2 Turn on the power switch to power on the camera.

OFF

POWER

OPEN

POWER

OFF

POWER

Step 3 Launch the Reolink App, click the “ ” button in the top right corner to add the camera.

ScantheQRcodeonthedeviceandfollowtheonscreeninstructionstoﬁnishinitialsetup.

Step 2 Launch the Reolink Client, click the “ ” button, input the UID code of the camera to add it

andfollowtheonscreeninstructionstoﬁnishinitialsetup.

Step 1 Download and install the Reolink Client: Go to https://reolink.com > Support > App&Client.

Set up the Camera on PC (Optional)

Devices

Cloud

You haven't added any device. Please click

the"+"button in the top right corner to add

English English7 8

Set up the Camera on the Phone

Step 1 Scan to download the Reolink App from the App Store or Google Play store.

Step 2 Turn on the power switch to power on the camera.

OFF

POWER

OPEN

POWER

OFF

POWER

Step 3 Launch the Reolink App, click the “ ” button in the top right corner to add the camera.

ScantheQRcodeonthedeviceandfollowtheonscreeninstructionstoﬁnishinitialsetup.

Step 2 Launch the Reolink Client, click the “ ” button, input the UID code of the camera to add it

andfollowtheonscreeninstructionstoﬁnishinitialsetup.

Step 1 Download and install the Reolink Client: Go to https://reolink.com > Support > App&Client.

Set up the Camera on PC (Optional)

Devices

Cloud

You haven't added any device. Please click

the"+"button in the top right corner to add

English English9 10

NOTE: You may also run into the following situations:

Voice Prompt

“SIM card cannot be

recognized”

“The SIM card is locked

with a PIN.

Please disable it”

“Not registered on

network. Please activate

your SIM cardand check

the signal strength”

“Network connection

failed”

“Data call failed. Please

conrm your cellular data

plan is available or import

the APN settings”

Camera Status

Camera cannot recognize

this SIM card.

Your SIM card has a PIN.

Camera fails to register to

the operator network.

Camera fails to connect

to the server.

The SIM card has run out

of data or APN settings

are not correct.

Solutions

1. Check if the SIM card is facing the

reverse direction.

2. Check if the SIM card is not fully

inserted and insert it again

Put the SIM card into your mobile

phone and disable the PIN.

1. Check whether your card is

activated or not. If not,

please call your operator

to activate the SIM card.

2. The signal is weak at the current

position. Please move the camera

to a location with better signal.

3. Check if you are using the

correctversion of the camera.

The camera will be in Standby

mode and reconnect later.

1. Please check whether the

data plan for the SIM card

is still available.

2. Import the correct APN

settings to the camera.

Charge the Camera

Charge the battery with a power adapter.

(not included)

Charge the battery with the Reolink Solar Panel

(not included if you only purchase the camera).

For better weatherproof performance, please

always cover the USB charging port with the

rubber plug after charging the battery.

Orange LED: charging Green LED: Fully charged

Charging Indicator:

It’s recommended to fully charge the battery before mounting the camera outdoors.

English English9 10

NOTE: You may also run into the following situations:

Voice Prompt

“SIM card cannot be

recognized”

“The SIM card is locked

with a PIN.

Please disable it”

“Not registered on

network. Please activate

your SIM cardand check

the signal strength”

“Network connection

failed”

“Data call failed. Please

conrm your cellular data

plan is available or import

the APN settings”

Camera Status

Camera cannot recognize

this SIM card.

Your SIM card has a PIN.

Camera fails to register to

the operator network.

Camera fails to connect

to the server.

The SIM card has run out

of data or APN settings

are not correct.

Solutions

1. Check if the SIM card is facing the

reverse direction.

2. Check if the SIM card is not fully

inserted and insert it again

Put the SIM card into your mobile

phone and disable the PIN.

1. Check whether your card is

activated or not. If not,

please call your operator

to activate the SIM card.

2. The signal is weak at the current

position. Please move the camera

to a location with better signal.

3. Check if you are using the

correctversion of the camera.

The camera will be in Standby

mode and reconnect later.

1. Please check whether the

data plan for the SIM card

is still available.

2. Import the correct APN

settings to the camera.

Charge the Camera

Charge the battery with a power adapter.

(not included)

Charge the battery with the Reolink Solar Panel

(not included if you only purchase the camera).

For better weatherproof performance, please

always cover the USB charging port with the

rubber plug after charging the battery.

Orange LED: charging Green LED: Fully charged

Charging Indicator:

It’s recommended to fully charge the battery before mounting the camera outdoors.

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