Reolink E1 Series Quick start guide
EN/DE/FR/IT/ES
58.03.005.0007
Apply to: E1, E1 Pro
Operational Instruction
@ReolinkTech https://reolink.com
EN
Contents What’s in the Box
What’s in the Box
Camera Introduction
Set up the Camera
Mount the Camera
Troubleshooting
Specifications
Notification of Compliance
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2English1 English
E1 Series Camera
Quick
Start Guide
Pack of Screws
Mounting
Hole Template
Mounting Plate Power Adapter
Surveillance Sign
Speaker
Power Port
Micro SD Card Slot
Camera Introduction
LAN Port
Built-in Mic
Status LED
Lens
Reset Button
*Rotate the lens to find the reset
button and the SD card slot.
4English3 English
Meaning of the Status LED:
• On Smartphone
Download and launch the Reolink App or Client software
and follow the onscreen instructions to finish initial setup.
Scan to download the Reolink App.
Set up the Camera
• On PC
Download path of the Reolink Client: Go to
https://reolink.com > Support > App & Client.
WiFi connection failed
Status/LED LED in Blue
WiFi is not configured
Camera is starting up
WiFi connection succeeded
On
Blinking
Mount the Camera
Step 1
Drill two holes on the
wall according to the
mounting hole
template.
Step 2
Insert the two plastic
anchors into the holes.
Step 3
Secure the base unit in
place by tightening the
screws into the plastic
anchors.
Step 4
Align the camera with
the bracket and turn the
camera unit clockwise
to lock it in position.
NOTE:
1. To remove it from the
wall, turn the camera
anticlockwise.
2. In case your camera is
mounted upside down, its
picture shall be rotated
as well. Please go to
Device Settings ->
Display on Reolink
app/Client and click
Rotation to adjust the
image.
6English
5 English
If your camera is not powering on, please try the
following solutions:
• Plug the camera into another outlet.
• Use another 5V power adapter to power up the camera.
If these won't work, please contact Reolink Support
https://support.reolink.com/.
Troubleshooting
Camera is not Powering on
If the camera failed to scan QR code on your phone,
please try the following solutions:
• Remove the protective film from the camera lens.
• Wipe the camera lens with a dry paper/towel/tissue.
Failed to Scan QR Code on Smartphone
8English7 English
Tips for Camera Placement
• Do not face the camera towards any light sources.
• Do not point the camera towards a glass window. Or, it
may result in poor image performance because of the
window glare by infrared LEDs, ambient lights or status
lights.
• Do not place the camera in a shaded area and point it
towards a well-lit area. Or, it may result in poor image
performance. For better image quality, please make sure
that the lighting condition for both the camera and the
capture object is the same.
• For better image quality, it’s recommended to clean the
lens with a soft cloth from time to time.
• Make sure the power ports are not exposed to water or
moisture or blocked by dirt or other elements.
• Vary the distance (about 30cm) between your camera
and the mobile phone, which enables the camera to
focus better.
• Try scanning the QR code under a brighter atmosphere.
If these won't work, please contact Reolink Support
https://support.reolink.com/.
If the camera fails to connect to WiFi, please try the
following solutions:
• Please make sure the WiFi band meets the network
requirement of the camera.
• Please ensure you have entered the correct
WiFi password.
• Put your camera close to your router to ensure a
strong WiFi signal.
• Change the encryption method of the WiFi network to
WPA2-PSK/WPA-PSK (safer encryption) on your router
interface.
• Change your WiFi SSID or password and make sure
that SSID is within 31 characters and password is within
64 characters.
• Set your password using only the characters on the
keyboard.
If these won't work, please contact Reolink Support
https://support.reolink.com/.
WiFi Connection Failed During Initial
Setup Process
10English9 English
Display Resolution: 4MP(E1 Pro)/3MP(E1)
IR Distance: 12 meters (40ft)
Pan/Tilt Angle: Horizontal: 355°/Vertical: 50°
Power Input: DC 5V/1A
Hardware
Specifications
12English
11 English
Frame Rate: 15fps (default)
Audio: Two-way audio
IR Cut Filter: Yes
Software Features
Operating Frequency: 2.4 GHz (E1)/Dual-band (E1 Pro)
Operating Temperature: -10°C to 55°C (14°F to 131°F)
Size: Φ76 x 106 mm
Weight: 200g (E1/E1 Pro)
General
This device complies with Part 15 of FCC Rules. Operation
is subject to the following two conditions: (1) this device
may not cause harmful interference, and (2) this device
must accept any interference received, including
interference that may cause undesired operation. For
more information, visit:
https://reolink.com/fcc-compliance-notice/.
Reolink declares that this device is in compliance with
the essential requirements and other relevant provisions
of Directive 2014/53/EU.
This marking indicates that this product should not be
disposed with other household wastes throughout the
EU. To prevent possible harm to the environment or
human health from uncontrolled waste disposal, recycle
it responsibly to promote the sustainable reuse of
material resources. To return your used device, please
use the return and collection systems or contact the
retailer where the product was purchased. They can take
this product for environment safe recycling.
FCC Compliance Statement
Notification of Compliance
Simplified EU Declaration of Conformity
Correct Disposal of This Product
14English13 English
This product comes with a 2-year limited warranty that
is valid only if purchased from Reolink ocial stores or a
Reolink authorized reseller. Learn more:
https://reolink.com/warranty-and-return/.
Reolink product, you agree to the terms of this End User
License Agreement (“EULA”) between you and Reolink.
Learn more: https://reolink.com/eula/.
Limited Warranty
Use of the product is subject to your agreement to the
Terms of Service and Privacy Policy at reolink.com. Keep
out of the reach of children.
Terms and Privacy
2412MHz—2472MHz (17dBm)
5GHz for E1 Pro only:
5150MHz—5350MHz (18dBm)
5470MHz—5725MHz (18dBm)
OPERATING FREQUENCY
(the maximum transmitted power)
By using the Product Software that is embedded on the
End User License Agreement
This equipment complies with RSS-102 radiation
exposure limits set forth for an uncontrolled
environment. This equipment should be installed and
operated with minimum distance 20cm between the
radiator & your body.
ISED Radiation Exposure Statement
NOTE: We hope that you enjoy the new purchase. But if
you are not satisfied with the product and plan to return,
we strongly suggest you to reset the camera to factory
default settings and take out the inserted SD card
before returning.
DE
Überblick Lieferumfang
Lieferumfang
Allgemeine Einführung
Einrichtung der Kamera
Installation der Kamera
Fehlerbehebung
Spezifikationen
Konformitätserklärung
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16Deutsch15 Deutsch
E1 Serie Kamera
Kurzanleitung
Päckchen
mit Schrauben
Lochschablone
zur Montage
Montageplatte Netzadapter
Schild
Videoüberwachung
Lautsprecher
Strom Port
Micro-SD-Kartenslot
Allgemeine Einführung
LAN Port
Internes Mikrofon
Status LED
Objektiv
Reset Taste
*Drehen Sie das Kameraobjektiv
für den Zugri auf Reset-Taste
und SD/Kartenslot.
18Deutsch17 Deutsch
• Smartphone
Installieren und starten Sie die Reolink App oder
Client-Software und dann befolgen Sie die Anweisungen
auf dem Bildschirm, um die Ersteinrichtung abzuschließen.
Scannen zur Installation der Reolink App.
Einrichtung der Kamera
• PC
Download-Pfad des Reolink Clients: Gehen Sie auf
https://reolink.com/de > Support > App & Client.
Bedeutung der Status-LED:
WLAN-Verbindung fehlgeschlagen
Status-LED LED leuchtet blau
WLAN nicht konfiguriert
Kamera startet jetzt
WLAN-Verbindung erfolgreich
Ein
Blinkend
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