Quantum StorNext QD7000 User manual
Replacing Drive in Expansion Unit
StorNext QD7000
Firmware 8.30.xx.xx
6-68558-01 Rev A
ii Replacing Drive in Expansion Unit
Replacing Drive in Expansion Unit, 6-68558-01 Rev A, April 2017 Product of USA.
Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not
limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this
publication from time to time without notice.
COPYRIGHT STATEMENT
© 2017 Quantum Corporation. All rights reserved.
Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior written authorization of
Quantum Corporation is prohibited by law and constitutes a punishable violation of the law.
TRADEMARK STATEMENT
Artico, Be Certain (and the Q brackets design), DLT, DXi, DXi Accent, DXi V1000, DXi V2000, DXi V4000, DXiV-Series, FlexTier,
Lattus, the Q logo, the Q Quantum logo, Q-Cloud, Quantum (and the Q brackets design), the Quantum logo, Quantum Be Certain
(and the Q brackets design), Quantum Vision, Scalar, StorageCare, StorNext, SuperLoader, Symform, the Symform logo (and
design), vmPRO, and Xcellis are either registered trademarks or trademarks of Quantum Corporation and its affiliates in the United
States and/or other countries. All other trademarks are the property of their respective owners. Products mentioned herein are for
identification purposes only and may be registered trademarks or trademarks of their respective companies. All other brand names
or trademarks are the property of their respective owners. Quantum specifications are subject to change.
Replacing Drive in Expansion Unit iii
Preface
Note: The 8.30.xx.xx firmware (Lehigh) is used in the QD7000 (E5600,
Titan RAID controller, only). Refer to the NetApp to Quantum
Naming Decoder section for additional information.
This section provides the following information:
•Audience
•Prerequisites
•NetApp to Quantum Naming Decoder
•Product Safety Statements
•Contacts
•Comments
•Quantum Global Services
Audience This manual is intended for storage customers and technicians.
Preface
iv Replacing Drive in Expansion Unit
Prerequisites Prerequisites for installing and using this product include knowledge of:
• Servers and computer networks
• Network administration
• Storage system installation and configuration
• Storage area network (SAN) management and direct attach storage
(DAS)
• Fibre Channel (FC) and Ethernet protocols
NetApp to Quantum
Naming Decoder
Use Table 1 to correlate the NetApp product nomenclature to the
equivalent Quantum-storage naming conventions.
Table 1 Product Nomenclature
E-Series NetApp
Product Quantum-Storage Description
Controller-Drive Tray Base System Quantum uses Base System when referring to a drive
tray with the RAID controllers.
Drive Tray Expansion Unit Quantum uses Expansion Unit when referring to a
drive tray with the environmental services modules
(ESMs).
E5600 (Code Name:
Titan)
RAID Controller Four 16Gb/s FC SFP+ host ports
E5500 (Code Name:
Soyuz)
RAID Controller Four 16Gb/s FC SFP+ host ports
E5400 (Code Name:
Pikes Peak)
RAID Controller Four 8Gb/s FC SFP+ host ports
DE6600 (Code Name:
Wembley)
4U 60-drive
enclosure
Sixty 3.5 inch disk drives
Preface
Replacing Drive in Expansion Unit v
E5560 or E5660
(DE6600 4U drive
enclosure with
E5500 or E5600 RAID
controllers)
Quantum StorNext
QD7000
E5460
(DE6600 4U drive
enclosure with
E5400 RAID
controllers)
Quantum StorNext
QD6000
E5424
(DE5600 24-drive 2U
drive enclosure
(Code Name:
Camden with E5400
RAID controllers)
Quantum StorNext
QS2400
E5412
(DE1600 12-drive 2U
drive enclosure
(Code Name: Ebbets
with E5400 RAID
controllers)
Quantum StorNext
QS1200
E-Series NetApp
Product Quantum-Storage Description
Preface
vi Replacing Drive in Expansion Unit
Product Safety
Statements
Quantum will not be held liable for damage arising from unauthorized
use of the product. The user assumes all risk in this aspect.
This unit is engineered and manufactured to meet all safety and
regulatory requirements. Be aware that improper use may result in
bodily injury, damage to the equipment, or interference with other
equipment.
WARNING: Before operating this product, read all instructions and
warnings in this document and in the system, safety, and
regulatory guide.
Preface
Replacing Drive in Expansion Unit vii
Contacts For information about contacting Quantum, including Quantum office
locations, go to:
http://www.quantum.com/aboutus/contactus/index.aspx
Comments To provide comments or feedback about this document, or about other
Quantum technical publications, send e-mail to:
Preface
viii Replacing Drive in Expansion Unit
Quantum Global
Services
Accelerate service issue resolution with these exclusive Quantum
StorageCare services:
•Service and Support Website - Register products, license software,
browse Quantum Learning courses, check backup software and
operating system support, and locate manuals, FAQs, firmware
downloads, product updates and more in one convenient location.
Benefit today at:
http://www.quantum.com/serviceandsupport/get-help/
index.aspx#contact-support
•eSupport - Submit online service requests, update contact
information, add attachments, and receive status updates via email.
Online Service accounts are free from Quantum. That account can
also be used to access Quantum’s Knowledge Base, a
comprehensive repository of product support information. Get
started at:
http://www.quantum.com/customercenter/
For further assistance, or if training is desired, contact the Quantum
Customer Support Center:
North America 1-800-284-5101 (toll free)
+1-720-249-5700
EMEA +800-7826-8888 (toll free)
+49-6131-324-185
APAC +800-7826-8887 (toll free)
+603-7953-3010
For worldwide support:
http://www.quantum.com/serviceandsupport/get-help/
index.aspx#contact-support
Copyright 2014 NetApp Inc. All rights reserved.
Replacing a Drive in the DE6600 Drive Tray
To access this product, go to the NetApp® Support Site at mysupport.netapp.com.
You can determine whether you have a failed drive in two ways:
1. The Recovery Guru directs you to replace a failed drive.
2. You locate the failed drive by checking the three amber Service Action Required LEDs in three locations: the
drive tray, the drive drawer, and the drive itself.
Install only drives that are specifically designed for your controller-drive tray and that have been specifically tested,
formatted, and qualified in the factory as replacement drives for your controller-drive tray.
ATTENTION Possible equipment damage – You must replace the drive within three minutes after removal to
prevent the possibility of overheating the equipment.
ATTENTION Possible loss of data access – Never insert drives into the drive tray without first confirming that
the drive firmware level is compatible with the firmware level of the other drives. Inserting a drive with an incorrect
firmware level can cause loss of data access. For information about the supported drive firmware levels, contact
your Technical Support Representative.
ATTENTION Possible loss of data access – Magnetic fields can destroy all data on the drive and cause
irreparable damage to the drive circuitry. To avoid loss of data access and damage to the drives, always keep drives
away from magnetic devices.
ATTENTION Possible hardware damage – To prevent electrostatic discharge damage to the tray, use proper
antistatic protection when handling traycomponents.
2 - Replacing a Failed Drive in a DE6600 Drive Tray
Taking a Quick Glance at the DE6600 Drive Tray
Figure 1. LEDs on the Left End Cap of the DE6600 Drive Tray – Front View with the Bezel Removed
1. Power LED (Green)
2. Standby LED Drive Tray (Green)
3. Drive Tray Locate LED (White)
4. Drive Tray Over-Temperature LED (Amber)
5. Service Action Required LED (Amber)
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