Quantum Scalar 50 Guide

Document 81-81770-01 A01, June 2007 1

Quantum Scalar 50

Tape Drive Removal and

Replacement Instructions

Preparing for the Procedure 3

Required Tools ...........................................................................................................3

Unpacking the Tape Drive .......................................................................................3

Turning Off Drive Power 4

Turning Off Drive Power Using the OCP..............................................................4

Turning Off Drive Power Using the GUI...............................................................5

Removing the Faulty Tape Drive Canister 7

Installing the New Tape Drive Canister 8

Replacing the SCSI Sub-Plate 9

Repackaging the Faulty Tape Drive Canister 10

Troubleshooting 11

Swapping a Tape Drive ..........................................................................................12

Quantum Scalar 50 Tape Drive Removal and Replacement Instructions

Document 81-81770-01 A01

June 2007

Made in the USA.

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TRADEMARK STATEMENT

Capacity on Demand (CoD), Crosslink Mechanism, DLT, DLTSage, DLTtape, Super DLTtape, Performance on Demand, (PoD), PRISM,

PRISM Storage Architecture logo, SiteCare, StackLink, StorageCare, SuperLoader, and ValueLoader are all trademarks of Quantum

Corporation. Quantum, the Quantum logo, and the DLTtape logo are all registered trademarks of Quantum Corporation.

Other trademarks may be mentioned herein which belong to other companies.

Quantum Scalar 50 Tape Drive Removal and Replacement Instructions

Document 81-81770-01 A01

June 2007

Preparing for the Procedure 3

Preparing for the Procedure 0

This document explains how to remove and replace a tape drive in an

Quantum Scalar 50 library. Before you begin the removal and replacement

procedure:

• Verify you have the required tools

• Unpack the tape drive and save the materials

The tape drive removal and replacement procedure consists of the following

steps:

•Turning Off Drive Power

•Removing the Faulty Tape Drive Canister

•Installing the New Tape Drive Canister

•Repackaging the Faulty Tape Drive Canister

•Troubleshooting

Required Tools 0The following tools are required for the procedure:

• Large flat blade screwdriver

• Antistatic wrist strap

Unpacking the Tape

Drive 0

To unpack the tape drive:

1Open the shipping carton.

2Remove the tape drive from the carton.

The tape drive is protected by two pieces of foam and an antistatic bag.

Note: The firmware revision on the new tape drive(s) must match the

firmware revision on the currently installed tape drives (of the

same tape drive type). If the new tape drive has a different

revision, you must download the appropriate tape drive firmware

from Quantum and update the drive. All tape drives in the library

must contain the same firmware revision. You can view the tape

drive firmware revision on the OCP under Drive Operations.

Caution: Use appropriate electrostatic discharge (ESD) precautions

when unpacking or installing the tape drive.

Note: Save the packing materials. You will use these materials to

package the faulty tape drive at the end of this procedure.

Quantum Scalar 50 Tape Drive Removal and Replacement Instructions

Document 81-81770-01 A01

June 2007

4 Turning Off Drive Power

3Remove the foam from the wrapped tape drive.

4Remove the tape drive from the antistatic bag.

Turning Off Drive Power 0

There are two ways to turn of the tape drive power, using the operator control

panel (OCP) or using the remote management GUI. Refer to the following

sections:

•Turning Off Drive Power Using the OCP

•Turning Off Drive Power Using the GUI

Turning Off Drive

Power Using the OCP0

To turn off tape drive power using the OCP:

1Press Ops from the OCP Home screen. The OCP displays the Operations

screen (see figure 1):

Figure 1 Operations

Screen

2From the Ops screen, use the up and down arrows to highlight Drive

Operations and press Enter.

The Drive Operations screen displays (see figure 2):

Note: For dual half-height tape drive canisters, both tape drives must be

powered down before removing the tape drive canister.

Caution: Ensure that all tape cartridges are removed from the tape

drives prior to powering down the tape drive. For dual half-

height drive canisters, ensure that tape cartridges have been

removed from BOTH tape drives before powering down the

tape drive.

Exit

Quantum Scalar 50 Tape Drive Removal and Replacement Instructions

Document 81-81770-01 A01

June 2007

Turning Off Drive Power 5

Figure 2 Drive Operations

Screen

3Use the up and down arrows to select the tape drive to be replaced and

press Enter.

4User the up and down arrows to select pwr off and press Enter.

The tape drive powers down.

Turning Off Drive

Power Using the GUI 0

To turn off drive power using the remote management GUI:

1On the host computer, open the internet browser software.

2In the Address field, type http://IPaddress/where IP address is the IP

address for the Quantum Scalar 50 library.

3Enter the username and password and click OK.

The Overview page displays (see figure 3):

Note: For dual half-height tape drive canisters, repeat the tape drive

power off process for both tape drives in the canister. If you do

not power down both drives before removing the tape drive

canister, operations in progress can be interrupted causing a

backup job to fail and/or leave a tape cartridge in one of the

tape drives.

Note: Refer to OCP Home screen for the library IP address.

Note: The default username and password is admin. If the username

and password have been changed, check with the network

administrator for the library username and password.

Quantum Scalar 50 Tape Drive Removal and Replacement Instructions

Document 81-81770-01 A01

June 2007

6 Turning Off Drive Power

Figure 3 Overview Page

4Click the Operations tab from the top of the Overview page.

The Operations page displays.

5To access the Drives page, from the Operations page, click on the Drives

tab at the top of the page.

The Drives page displays (see figure 4):

Figure 4 Drives Page

6Enter the drive number of the failed tape drive in the Drive edit box and

select Power Off from the Action drop down list.

7Click Apply.

Content area

Navigation area

Quick status

Banner area

Drive operations

Quantum Scalar 50 Tape Drive Removal and Replacement Instructions

Document 81-81770-01 A01

June 2007

Removing the Faulty Tape Drive Canister 7

The tape drive power is turns off.

Removing the Faulty Tape Drive Canister 0

To remove the faulty tape drive canister:

1Use a flat blade screwdriver to loosen the two thumbscrews on the SCSI

sub-plate (see figure 7).

Figure 5 Tape Drive

Removal

Note: For dual half-height tape drive canisters, repeat the tape drive

power off process for both drives in the canister. If you do not

power down both tape drives before removing the tape drive

canister, operations in progress can be interrupted causing a

backup job to fail and/or leave a tape cartridge in one of the

tape drives.

Caution: Make sure the thumbscrews are loosened fully before

trying to remove the sub-plate.

Note: Native Fibre Channel drives and dual half-height drives do

not have a SCSI sub-plate. Continue with step 3.

SCSI sub-plate

thumbscrews

Tape drive

thumbscrew

Tape drive handle

Quantum Scalar 50 Tape Drive Removal and Replacement Instructions

Document 81-81770-01 A01

June 2007

8 Installing the New Tape Drive Canister

2Pull the SCSI sub-plate from the drive (see figure 7).

3Use a flat blade screwdriver to loosen the tape drive thumbscrew (see

figure 5).

4Pull the tape drive out of the library using care to move the SCSI cables

out of the way when the drive is removed.

Installing the New Tape Drive Canister 0

To install the new tape drive canister:

1Remove the SCSI sub-plate from the new tape drive:

aUse a flat-blade screwdriver to loosen the two thumbscrews on the

SCSI sub-plate (see figure 5).

bPull the SCSI sub-plate from the drive.

cSave the SCSI sub-plate.

Note: This disconnects the SCSI bus from the tape drive, but allows

the SCSI connectors on the sub-plate to remain connected. Do

not disconnect these cables.

Caution: Make sure the thumbscrew is loosened fully before trying

to remove the tape drive.

Note: If this is a native Fibre Channel tape drive, disconnect the Fibre

Channel cable prior to removing the tape drive.

Note: Each tape drive ships from Quantum with a version of library

firmware as well as drive firmware on the tape drive interface

PWA. When you install the tape drive, the library will check the

version of library firmware on the tape drive and verify if the

firmware is newer than the version currently running. If the library

firmware on the tape drive is newer than the version currently

running on the library, the OCP will prompt you with the option to

upgrade the library firmware.

Note: Native Fibre Channel drives do not have a SCSI sub-plate.

Continue with step 2.

Caution: Make sure the thumbscrews are loosened fully before

trying to remove the sub-plate.

Quantum Scalar 50 Tape Drive Removal and Replacement Instructions

Document 81-81770-01 A01

June 2007

Replacing the SCSI Sub-Plate 9

2Slowly insert the new tape drive into the library until the connectors are

seated.

3Tighten the tape drive thumbscrew using a flat-blade screwdriver.

4For SCSI tape drives, install the old SCSI sub-plate (still connected to the

SCSI bus) on the new tape drive. For native Fibre Channel tape drives,

reconnect the Fibre Channel cable to the tape drive.

5Tighten the two sub-plate thumbscrews using a flat-blade screwdriver.

6Return power to the drive by setting the Drive Power option to ON (refer

to the Drive Operations Screen on page 5 for OCP instructions and Drives

Page on page 6 for GUI instructions).

The host detects the presence of the tape drive automatically.

7If the host does not detect the presence of the tape drive, check the drive

SCSI ID (from the OCP, select Setup, Cabinet, and Host bus to view the

SCSI IDs for the tape drives). If the drive SCSI ID is:

• Valid, the tape drive may be defective. Contact Customer Support.

• Invalid, the SCSI sub-plate has failed and needs to be replaced (see

Replacing the SCSI Sub-Plate).

The new tape drive is installed.

Replacing the SCSI Sub-Plate 0

To replace the SCSI sub-plate:

1Suspend all host activity on the SCSI bus.

2Power off the drive by setting the Drive Power option to OFF (refer to

Turning Off Drive Power on page 4).

3Disconnect the cables from the old SCSI sub-plate.

4Remove the old SCSI sub-plate from the drive:

Note: Installing a new Fibre Channel tape drive will require the

Fibre Channel host or SAN to remap the tape drive.

Caution: This procedure is necessary only if you performed the

procedure in Installing the New Tape Drive Canister, the tape

drive SCSI ID is invalid, and the host does not detect the

presence of the tape drive.

Quantum Scalar 50 Tape Drive Removal and Replacement Instructions

Document 81-81770-01 A01

June 2007

10 Repackaging the Faulty Tape Drive Canister

aUse a flat-blade screwdriver to loosen the two thumbscrews on the

SCSI sub-plate (see figure 5).

bPull the SCSI sub-plate from the drive.

5Install the new SCSI sub-plate on the tape drive.

6Tighten the two sub-plate thumbscrews using a flat-blade screwdriver.

7Replace the SCSI cables you removed in step 3.

8Return power to the drive by setting the Drive Power option to ON (refer

to Turning Off Drive Power on page 4).

9Ensure that the drive LED on the back of the drive canister turns on.

10 If the host does not detect the presence of the tape drive, contact

Customer Support.

Repackaging the Faulty Tape Drive Canister 0

To repackage the faulty tape drive:

1Attach the unused SCSI sub-plate to the faulty tape drive and tighten the

two thumbscrews using a flat-blade screwdriver (see figure 5).

2Insert the faulty tape drive into the antistatic bag.

3Place the tape drive in one of the foam covers (see figure 6).

Figure 6 Placing the Tape

Drive in the Foam Covers

4Put the remaining foam cover on top of the tape drive (see figure 7).

Caution: Make sure the thumbscrews are loosened fully before

trying to remove the sub-plate.

Tape drive (in antistatic bag)

Covers

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