Promise Apollo User manual

Product Manual

Version 2.0

Contents

Table of Contents

Introduction 1

Unpacking 1

Requirements for Apollo setup and use 1

Back of Apollo 2

Front of Apollo 3

Apollo LED behavior 3

Connecting Apollo 4

Connecng the Power 4

Connecng the network cable 4

Example hardware setup for Apollo 5

Tips For First Time Setup 6

How to download and launch Apollo Cloud App 7

Claiming Apollo: automac method 9

On screen introducon 11

Claiming Apollo: QR code scanner method 13

Claiming Apollo: manual setup 16

Apollo Cloud mobile interface 19

Apollo Cloud rst login 19

How to add content, create folders, manage les 21

Adding photos from iPhone 21

Files by category 23

File management shortcuts 23

How to Copy, Move, and Rename les 24

Using Favorites 25

Using Camera Rolls 26

How to enable Cellular Data transfer for using Camera Rolls on 3G/4G network 27

Contents

Managing Members 28

Adding new members 28

Removing a member from Apollo 32

Sharing les 33

Adding new members 33

Sharing folders and les with members 37

Sharing les with public 40

How to view sharing lists 42

Deleng a member from Apollo 43

Using the Trash can 44

Delete les (send to Trash) 44

How to open Trash folder 45

How to restore les from Trash folder 46

How to permanently delete les 47

USB drive operations with Apollo 48

USB drive requirements for Apollo Backup and Restore 48

Backing up Apollo content to USB storage 49

Restoring content from a USB storage device 53

Uploading content from a USB storage device 55

Apollo Maintenance 57

How to view device status informaon 57

How to change device name 58

Dim, brighten or turn o LED indicator 59

Updang Apollo rmware 60

How to get nocaons 61

How to send service report 62

Sign out of Apollo Cloud App 63

Contents

Using the App on an iPad or Android tablet 64

Apollo Cloud App tablet interface 65

File management on tablet device 67

Using the Apollo Utility 68

Navigang the Apollo Ulity user interface 70

Using the Apollo Ulity desktop icons 71

Content in the Apollo folder 72

Searching content to view in Apollo Ulity 73

Sorng content to view in the Apollo Ulity 73

Keyboard shortcuts for handling les 74

Drag and drop le transfers 74

Changing the device name in Apollo Ulity 75

Using Selecve Sync in Apollo Ulity 76

Viewing events in Apollo Ulity 77

Viewing soware version and Sengs 78

Uploading content from a USB storage device 79

Using the Apollo for Apple Time Machine backup 81

Navigang the Apollo Ulity user interface 83

Using the Apollo Ulity desktop icons 84

Content in the Apollo folder 85

LED Behavior 86

Contacting Technical Support 87

Limited Warranty 89

Disclaimer of other warranes 90

Your Responsibilies 91

Returning the Product For Repair 91

Introduction to Apollo

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Important

For helpful online resources including How-To videos, click the link at the

bottom of any of the remaining pages in this guide.

Requirements for Apollo setup and use

In addition to the items shipped with the device, you need these items before you can setup and use the Apollo:

1. An Internet connection. This can be a broadband router or ofce network with an Internet connection.

The recommended minimum Internet connection speed (upload AND download) for Apollo is 4Mbits/sec.

2. Any one or more of the following devices:

• Smart phone: iPhone (iOS 8 or later), Android (Android 4.4 or later)

• Tablet: iPad (iOS 8 or later), Android (Android 4.4 or later)

• Computer: Mac OS X (10.8 or later), Windows (Vista, 7, 8,10)

Carefully unpack the box and make sure the Apollo package contains the following items:

• One Apollo cloud server*

• One Ethernet cable

• One AC power adapter

* Small scale cloud server for home or small ofce use.

Manufacturer: Asian Power Device Inc.

Model: WA-36A12R

Input: 100-240V ~ 50-60 hZ, 0.9A Maximum

Output: 12V, 3A

Unpacking

Introduction

Important

For the best user experience, the minimum Internet connection speed

(upload AND download speeds) recommended is 4 Mbits/sec.

Introduction to Apollo

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Back of Apollo

The Reset button on the back of the Apollo restarts the device.

It is not related to the Reset function in the Apollo Cloud App.

Ethernet port

Connect this to your router or local

network (LAN). Make sure it will be

able to connect to the Internet.

USB 3.0 port

You can use this to back up

data on your Apollo. Connect

to a USB memory device to

transfer back up data .

Power insert

Use the AC power adapter

shipped with your Apollo Reset button

Press to restart the Apollo

Link Speed LED

Green light is 100 Mbps

Amber light is 1000 Mbps

Link LED

Yellow light indicates a

connection. If there is no

connection, this is dark.

Check both ends of the

cable to make sure they are

securely attached to the

ports.

Introduction to Apollo

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Front of Apollo

Apollo LED behavior

• TheLEDonthefrontwilldisplayasteadygreenlightwhentheApolloisrstpoweredonindicatesitisreceiving

power.Duringthebootupanddiscoveryphase,whentheApolloisconnectingtothepublicserver,theLEDwillash

on and off green light. Discovery and boot up takes about 90 seconds.

• A steady white and green light (simultaneously) indicates the Apollo is booted up and ready to be claimed (i.e. it has

not yet been claimed.

• Awhitelightindicatesthedeviceisconnectedandoperating.Awhitelightashingquicklyonandoff(ashing on for

about 0.3 seconds once per second) means it has just completed reporting to the public server, and the management

softwareisloadedandready.Awhitelightashingonandoffslowly(ashing on for about 1.5 seconds every second

interval), indicates there is activity on the Apollo.

• TheApolloLEDwillashslowlyonandoffwhitecolorduringaUSBbackupandrestoreprocedures.Asteadyred

lightindicatesthedeviceisofineandthereisaproblemwiththedeviceorwiththeonlinemanagementoperation.

Apollo LED

If the LED is too bright, or

you want to turn it off, you

can reduce the brightness

or turn it off.

See page 57

Hardware Setup

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Connecting Apollo

Follow the instructions below to connect the network cable and AC power adapter to the Apollo.

Caution

You must use the AC power adapter shipped with the device. Using a different power

adapter can damage the device or might present an electrical safety hazard.

Connecng the Power

Attach the AC adapter power cord to the power insert on the back of the device. Plug the other end of the adapter into a

suitable power source.

Connecng the network cable

Use the included Ethernet cable to connect to the network port on the back of the device. Connect the other end to a

networking device that allows the Apollo to connect to the Internet, such as a broadband router, or ofce Ethernet LAN

that is connected to the Internet.

The Apollo does not require conguration of network settings or any other settings for initial system setup. Just make sure it has an

available path to the Internet.

Hardware Setup

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Example hardware setup for Apollo

Using the Apollo Cloud App

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Tips For First Time Setup

Once you have the Apollo connected to your network and powered on for the rst time, it will contact a server online that

is used for managing the initial setup procedure. This process takes about 90 seconds. During the discovery, the LED

indicator on the front of the Apollo blinks a green color light. You will know the Apollo is ready when you see the LED

indicator on the front display a white AND green color light, simultaneously.

When you see the LED on the front display white and green simultaneously, you can then proceed to “claim” or take

ownership of the Apollo device. In order to do this however, you must install and run the Apollo Cloud App on your iOS or

Android device, or Mac or Windows computer. Instruction for downloading the App are included below.

Once you have the App installed, use the App to locate and claim your Apollo.

There are three different methods available for claiming the Apollo. The automatic method is the most convenient. Most

users will be able to use this method. Please read “Claiming Apollo: automatic method” on page 9 for instructions.

If your Apollo is not recognized, there are two alternative methods available to claim the Apollo:

• You can use the QR scanner embedded in the Apollo Cloud App and scan the QR code included in the Apollo

package, please see instructions in “Claiming Apollo: QR code scanner method” on page 13.

• If you are unable to scan the QR code, you can manually enter the Serial Number and Key Code (written on the

bottom of the Apollo), and apply for the verication code to be sent via email. Please see instructions in “Claiming

Apollo: manual setup” on page 16.

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