Presario 5710 User manual

United States December 16, 2002

Maintenance & Service Guide

Presario 5700 Series Personal Computers

Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,

5722, 5724, 5726, 5728, 5733, 5735, 5736, 5738, 5745 and 5746

Removal & Replacement | Jumpers & Switches | Specifications | Connector Pins |

Product Description

Troubleshooting

Illustrated Parts

Removal & Replacement

Jumpers & Switches

Specifications

Connector Pins

Welcome to the Presario 5700 Series Maintenance and Service Guide. This online guide is designed to serve

the needs of those whose job it is to repair Compaq products. Many of the components of the hardcopy MSG are

contained in this online guide. The Notice contains the copyright and trademark information. The Preface shows

symbol conventions, Technician Notes and Serial Number locations on the unit.

Click to download ZIP file of complete MSG to hard drive.

This MSG will be periodically maintained and updated as needed.

To report a technical problem, contact your Regional Support Center or IM Help Center.

For content comments or questions, contact Tech Support.

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privacy and legal statement

United States December 16, 2002

Maintenance & Service Guide

Presario 5700 Series Personal Computers

Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,

5722, 5724, 5726, 5728, 5733, 5735, 5736, 5738, 5745 and 5746

Notice

The information in this guide is subject to change without notice.

COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR

TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED

HEREIN, NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES

RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS

MATERIAL.

This guide contains information protected by copyright. No part of this

guide may be photocopied or reproduced in any form without prior

written consent from Compaq Computer Corporation.

Compaq, Presario Registered U. S. Patent and Trademark Office.

Microsoft, MS-DOS, and Windows are registered trademarks of

Microsoft Corporation.

Windows 95 is a trademark of Microsoft Corporation.

Windows 98 is a trademark of Microsoft Corporation.

The software described in this guide is furnished under a license

agreement or nondisclosure agreement. The software may be used or

copied only in accordance with the terms of the agreement.

Product names mentioned herein may be trademarks and/or registered

trademarks of their respective companies.

Maintenance and Service Guide

Compaq Presario 5700 Series

Personal Computers

privacy and legal statement

United States December 16, 2002

Maintenance & Service Guide

Presario 5700 Series Personal Computers

Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,

5722, 5724, 5726, 5728, 5733, 5735, 5736, 5738, 5745 and 5746

Illustrated Parts | Removal & Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord

Requirements

Symbols

The following words and symbols mark special messages throughout this guide.

WARNING: Text set off in this manner indicates that failure to follow directions in

the warning could result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions in the

caution could result in damage to equipment or loss of data.

IMPORTANT: Text set off in this manner presents clarifying information or

specific instructions.

NOTE: Text set off in this manner presents commentary, sidelights,

or interesting points of information.

Technician Notes

WARNING: Only authorized technicians trained by Compaq should repair this

equipment. All troubleshooting and repair procedures are detailed to allow only

subassembly/module level repair. Because of the complexity of the individual boards

and subassemblies, the user should not attempt to make repairs at the component

level or to make modifications to any printed circuit board. Improper repairs can

create a safety hazard. Any indications of component replacement or printed circuit

board modifications may void any warranty.

Serial Number

When requesting information or ordering spare parts, the computer serial number should be

provided to Compaq. The serial number can be found on the rear of the computer next to the fan

grill and on the front bezel behind the drive access door.

Locating Additional Information

The following documentation is available to support this product:

●Compaq Presario documentation set

●Introducing Windows 95 Guide

●Service Training Guides

●Compaq Service Advisories and Bulletins

●Compaq QuickFind

●Compaq Service Quick Reference Guide

●Compaq Help Center

privacy and legal statement

United States December 16, 2002

Maintenance & Service Guide

Presario 5700 Series Personal Computers

Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,

5722, 5724, 5726, 5728, 5733, 5735, 5736, 5738, 5745 and 5746

Removal & Replacement | Jumpers & Switches | Specifications | Connector Pins

Models and Features

Controls and Lights Index

Power Management

Power Cord Requirements

Product Description

The Presario 5700 Series Internet PCs provide owners with the broadest array of choices

for high-speed access to the Internet. The new minitowers are equipped for the future

with an Industry-Standard Y2K Compliant design. Some models also provide Home

Phone line Networking that allows you to share simultaneous use of one Internet

account, printers, and more over your existing phone lines.

This section describes the model numbers and features of the Compaq Presario 5700

Series of personal computers.

privacy and legal statement

United States December 16, 2002

Maintenance & Service Guide

Presario 5700 Series Personal Computers

Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,

5722, 5724, 5726, 5728, 5733, 5735, 5736, 5738, 5745 and 5746

Removal & Replacement | Jumpers & Switches | Specifications | Connector Pins |

Models and Features

The following tables list Compaq Presario 5700 Series Personal Computer models and some model-specific features.

NOTE: ●Modem codes:

M = 1.5 Mb Digital DSL/56k V.90

K = PCI 56k V.90

GW = 56k V.90

U.S.,

Latin

America,

Canada

Model Processor

Speed

(MHz)

Memory

(MB) Hard Drive

(GB) CD/DVD Video

Memory

(MB) Fax/Modem

5710 K6-2/450 96 15 32x n/a GW

5711 CELERON/466 64 12 32x n/a GW

5712 CELERON/466 64 10 6xDVD n/a GW

5713 PIII/450 128 15 32x 8 GW

5714 CELERON/466 64 12 32x n/a GW

5715 CELERON/466 64 12 32x n/a GW

5716 PIII/450 96 15 6xDVD 8 M

5717 PIII/450 96 19 6xDVD 8 M

5721 CELERON/500 96 15 6xDVD n/a GW

5722 PIII/500 96 19 6xDVD 8 M

5724 CELERON/500 96 12 6xDVD n/a GW

5725 PIII/450 96 10 32x 8 GW

5726 PIII/500 96 19 6xDVD 8 M

5733 PIII/550 128 19 6xDVD 8 GW

5735 PIII/550 128 15 6xDVD 8 GW

5736 PIII/550 128 19 6xDVD 8 GW

5738 PIII/550 128 12 6xDVD 8 GW

5745 PIII/600 128 12 6xDVD 8 GW

5746 PIII/600 128 15 6xDVD 8 K

Top

Europe,

Middle

East, Africa

Model Processor

Speed

(MHz)

Memory

(MB) Hard Drive

(GB) CD/DVD Video

Memory

(MB) Fax/Modem

5716 PIII/450 64 10 6xDVD 8 K

5716 PIII/450 128 10 6xDVD 16 K

5722 PIII/500 128 13 6xDVD 16 K

5726 PIII/500 128 13 6xDVD 16 K

5736 PIII/550 128 17 6xDVD 16 K

Top

Asia

Pacific

Model Processor

Speed

(MHz)

Memory

(MB) Hard Drive

(GB) CD/DVD Video

Memory

(MB) Fax/Modem

5713 PIII/450 64 8 32x 8 K

5716 PIII/450 64 8 6xDVD 8 K

5716 PIII/450 64 12 6xDVD 8 K

5718 PIII/450 64 8 32x 8 K

5726 PIII/500 96 15 6xDVD 8 K

5728 PIII/500 96 12 6xDVD 8 K

5746 PIII/600 96 10 32x 8 K

Top

privacy and legal statement

United States December 16, 2002

Maintenance & Service Guide

Presario 5700 Series Personal Computers

Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,

5722, 5724, 5726, 5728, 5733, 5735, 5736, 5738, 5745 and 5746

Removal & Replacement | Jumpers & Switches | Specifications | Connector Pins |

CPU Controls & Lights

Keyboards

CPU Rear Connectors

Digital Creativity Imaging

Center (DCIC)/Creativity Action

Center (CAC)

Controls and Lights Index

This section covers the computer controls and lights for the

Compaq Presario 5700 Series of personal computers. Use

the navigation bar at left to jump to specific features.

privacy and legal statement

United States December 16, 2002

Maintenance & Service Guide

Presario 5700 Series Personal Computers

Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,

5722, 5724, 5726, 5728, 5733, 5735, 5736, 5738, 5745 and 5746

Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

CPU Controls and Lights

Description

1CD or DVD Load/Ejection Button

2CD or DVD Drive Activity Light

3CD or DVD Manual Eject Button

4Diskette Drive Eject Button and Drive Activity

Light

5Zip Drive Eject Button and Activity Light

6Hard Drive Activity Light

7Power Button

8Power Status Light

Back to Controls and Lights Index

privacy and legal statement

United States December 16, 2002

Maintenance & Service Guide

Presario 5700 Series Personal Computers

Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,

5722, 5724, 5726, 5728, 5733, 5735, 5736, 5738, 5745 and 5746

Removal & Replacement | Jumpers & Switches | Specifications | Connector Pins |

Easy Access Internet Keyboard

Easy Access Buttons Internet Suite Buttons and Keyboard Lights

Easy Access

Buttons

1Play/pause

2Rewind/Previous track

3Fast Forward/Next track

4Stop

5Eject

6Print

7Launch favorite application

8Volume down

9Mute

10 Volume up

11 Sleep

Top

Internet Suite

Buttons and

Keyboard Lights

1Instant E-Mail

2Daily Destination

3My Presario

4Instant Internet

5Instant Search

6Online Marketplace

7Retail Central

8Number Lock Light

9Caps Lock Light

10 Scroll Lock Light

Top

Back to Controls and Lights Index

privacy and legal statement

United States December 16, 2002

Maintenance & Service Guide

Presario 5700 Series Personal Computers

Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,

5722, 5724, 5726, 5728, 5733, 5735, 5736, 5738, 5745 and 5746

Removal & Replacement | Jumpers & Switches | Specifications | Connector Pins |

Product Description

CPU Rear Connectors for Models 5716, 5717, 5718, 5722,

5725, 5726, 5728, 5733, 5735, 5736, 5738, 5745 and

5746

Click here for model 5710

Click here for models 5711, 5712, 5714, 5715, 5721 and 5724

1 Mouse

connector

2 Keyboard

connector

3 USB (Universal

Serial Bus)

connectors*

4 Microphone

5 Audio in

6 Audio out

7 IEEE 1394

connector*

8 VGA connector

9 Ethernet RJ45

connector*

10 RJ11 connector

to wall*

11 RJ11 connector

to telephone*

12 AC power

connector

13 Voltage select

switch

14 Serial port

15 Parallel port

16 DFP

connector**

17 Telephone line

to wall outlet

18 Telephone line

to telephone

* On selected models

only

** Includes TV out

on EMEA models only

Back to Controls and Lights Index

privacy and legal statement

United States December 16, 2002

Maintenance & Service Guide

Presario 5700 Series Personal Computers

Models: 5710, 5711, 5712, 5714, 5715, 5716, 5717, 5718, 5721,

5722, 5724, 5726, 5728, 5733, 5735, 5736, 5738, 5745 and 5746

Removal & Replacement | Jumpers & Switches | Specifications | Connector Pins |

Digital Creativity Imaging Center/Creativity Action

Center

Description

1 Gamepad/Joystick Port

2 USB (Universal Serial

Bus) connector

3 IEEE 1394 connector (on

select models with DCIC

only)

Back to Controls and Lights Index

privacy and legal statement

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