Polycom Integra VVX 500 Installation guide

Polycom VVX 500 Series/600 Series Training

Fuze Training Department

to change without notice. The software described in this document is furnished

under a license agreement or nondisclosure agreement. The software may be used or

copied only in accordance with the terms of those agreements. No part of this

publication may be reproduced, stored in a retrieval system, or transmitted in any

form or any means electronic or mechanical, including photocopying and recording

for any purpose other than the purchaser's personal use without the written

permission of Fuze, Inc. Fuze, Inc. 2 Copley Place, Suite 7000 Boston, MA 02116,

800.890.1553

Training Objectives

After attending this training, users should have a basic understanding of:

•Overview, layout, and available views of the Polycom VVX 500 Series/600 Series

•Call features including placing, receiving, and managing calls

•Setting up and accessing voicemail

•Searching and editing within the contact directory

•Additional features and capabilities

Phone Overview

Overview

The Polycom VVX 500 Series and 600 Series phones

have a color LCD touch screen interface. This desk

phone supports twelve line appearances (VVX 500

series) or sixteen line appearances (VVX 600 series)

and high-definition (HD) voice on all audio paths. The

device also has a number of function specific keys.

•USB Ports: Enable the phone user to:

•Attach a USB flash drive so the phone user can record calls, update the

background picture on the phone, set up a screen saver, or use the phone

as a digital picture frame

•Attach a USB headset

•Attach a VVX Camera to the top-most port

•Message Waiting Indicator: Flashes red to indicate new messages

•Home key: Enables the user to press the key from any screen to display Home view

(from Home view, press once more to display other phone views)

•Headset key: Enables the user to place and receive calls through a headset (glows

green when an analog headset is activated)

•Speakerphone key: Enables the user to place and receive calls using the

speakerphone (glows green when activated)

•Mute key: Mutes the audio during calls and conferences (glows red when audio is

muted)

•Volume keys: Adjusts the volume of the handset, headset, speaker, and phone’s

ringer

•In standby mode the key will adjust the ringer volume

•During an active call the key will adjust the speaker volume (handset,

headset, and speakerphone)

•Security slot: Enables the user to connect the back of the phone to a laptop cable

lock so the user can secure it to a desktop

•Dial pad: Enables the user to enter numbers, letters, and special characters

•Speaker: Provides ringer and hands-free (speakerphone) audio output

•Reversible tab: Secures the handset in the cradle when the phone stand is

positioned at a high angle

•If call history is selected, all incoming, outgoing and missed calls will be displayed.

A filter option will appear in the upper right corner of the display.

Calls View

•Default view while a call is active or on

hold

•Call status is indicated by color

‐Dark green = Active call

‐Dark blue = Incoming call

‐Bright blue = Held call

Active

Incoming

Held

If the phone has more than one line, calls display under the associated line. When a

call is selected, available soft keys display for the call.

•If the phone line has an active call, the call color bar is green

•If the phone line has one or more held calls, the call color bar is red

•The number of total calls on the phone line is shown above the calls

•To select a call, tap on the desired call

Training Objectives

After attending this training, users should have a basic understanding of:

•Overview, layout, and available views of the Polycom VVX 500 Series/600 Series

•Call features including placing, receiving, and managing calls

•Setting up and accessing voicemail

•Searching and editing within the contact directory

•Additional features and capabilities

Placing Calls

From either the Home view or Lines view dial

the number to call, followed by:

•Picking up the handset

•Pressing the Headset key

•Pressing the Speakerphone key

Calls can be placed in these ways:

•Manually from the Dialer

•Automatically by tapping a favorite in Lines view

•Automatically from the Favorites list, Recent Calls list, or Contact Directory

To make calls within the US, dial the 10 digit number including the area code and

local number. It is not necessary to dial 1 or 9 prior to the number.

* For international calls (from the US), dial 011, the country code, the Area code, and

the number.

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