Polaroid P3000 User manual

P3000 Printer Guide

566372-001 Rev A

January 2006

Information resources for the P3000 ID Card Printer

Installation To install one printer to a PC using a USB cable, see the

Installation Map, shipped at the top of the printer carton.

For detailed installation information or for special

situations (such as network installation), see e-Guide/

InfoCent.chm on the driver CD-ROM.

Message Help If you see a message, click Help on the message box.

Help topics are short and to the point.

Printer Guide This Printer Guide contains operating information for the

printer and driver.

Info Central For in-depth information about using the printer, install

Info Central on a Windows PC, then click the icon on the

desktop. (Insert the PCID Driver CD-ROM and choose

User Information to install Info Central.)

FAQs

The Support and Service area at www.polaroid-id.com provides a

FAQs (Frequently Asked Questions)

area where you can search for information about a problem you experience.

Dealer

For help with questions not addressed by other P3000 ID Card Printer information,

contact the Reseller

you purchased your product from for technical support. If your reseller is not available or cannot assist

you, please contact Polaroid Commercial ID Systems at 1-866-484-0611. Please make sure you have

the serial number of the printer available at the time of your call.

Customer

Care

Contact

Polaroid Commercial ID Systems at 1-866-484-0611. Please make sure your have the serial

number of the printer available at the time of your call.

539251-401 Rev A Page iii

Contents

About the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Loading cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Loading print ribbon. . . . . . . . . . . . . . . . . . . . . . . . . 7

Check the PC connection . . . . . . . . . . . . . . . . . . . . 9

Power on the printer . . . . . . . . . . . . . . . . . . . . . . . 10

Status light. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Opening Printing Preferences . . . . . . . . . . . . . . . . 13

Open the Printer Toolbox . . . . . . . . . . . . . . . . . . . 15

Cleaning the printer . . . . . . . . . . . . . . . . . . . . . . . . 17

Printer supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Getting the most out of your printer . . . . . . . . . . . . 21

Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Site requirements . . . . . . . . . . . . . . . . . . . . . . . . . 25

Legal Notices (FCC) . . . . . . . . . . . Inside back cover

Page 1

About the printer

The outside of the printer

Printer Cover.

Latch: Lift the latch to open the printer cover.

Input hopper: Lift the cover to load blank cards.

Output hopper: Remove completed cards.

Ready button: Push to pause or unpause the printer.

The status light helps you understand printer operation.

See ”Status light” on page11 for details.

Page 2

Ports are located on the left side of the printer.

Manual Advance Knob: Use to release a card in

the printer or to turn rollers.

Power Receptacle: Plug in the power supply to

power on the printer.

Cable Guides: Hold the data cable securely.

Optional Smart Card USB Port: See “Features

and options” on page 4.

Optional Smart Card Serial Port: See “Features

and options” on page 4.

USB Data Port: Connect the data cable to the

printer. All printers use this port.

Page 3

The inside of the printer

Cover Arm: Holds the cover and printhead cartridge in place.

Printhead Cartridge: Applies the image to the card.

Print Ribbon Cartridge (shown with color print ribbon).

Printer Label: Includes the serial number and model information

(located on the left side of the printer and not visible in this drawing).

Cleaning roller (not visible in this drawing): Removes dust and debris

from cards.

Tip: Lift the latch to open the printer and see inside.

Page 4

Features and options

Features and options are identified on the printer label.

• Printers with “U” printing can print one color (monochrome). Printers

with “C” printing can print in full color or monochrome (with specific

ribbons).

• All P3000 ID Card printers use a USB connection.

• A magnetic stripe module can be a three-track (IAT) module. The

optional magnetic stripe module is visible inside the printer.

• An optional smart card module can be one of the following:

— Combination smart card reader (SC347 on the label): SCM

331 DI (dual interface) reader. Visible inside the printer.

Includes a USB port.

— Contact station (SC400 on the label). Visible inside the

printer. Includes a serial port.

Page 5

Loading cards

1Open the input hopper cover.

2Remove cards from the original package.

Tips: Handling cards

•Cards can stick together: Slide or fan cards to

separate the edges.

•Do not touch the surface of cards before printing them.

(Oils on hands will reduce printing quality.)

•Handle cards by the edges or wear gloves.

•Orient all cards the same way.

Page 6

3Place the cards in the input hopper.

The diagram shows the typical locations for the

magnetic stripe and smart card chip.

4Push the input hopper cover closed until it

latches.

See Info Central for current information about cards to use in the printer.

Page 7

Loading print ribbon

1Open the printer cover.

2Remove the ribbon cartridge.

3Remove both used ribbon spools from the

cartridge (if present).

Tips: Handling print ribbon

•Keep unused ribbon in the original package.

•Don’t place ribbon on a dusty or dirty surface–

dirt could damage the printhead.

4Run a cleaning card and replace the cleaning

sleeve at the same time that you load a new print

ribbon. See ”Cleaning the printer” on page 17 for

the steps to follow.

— Load the new roll of print ribbon on the

cartridge. Put the full spool of ribbon on the

supply spindle of the ribbon cartridge. Push

until the spool clicks onto the spindle.

— Put the empty take-up spool on the spindle

with the solid black gear. Push until the spool

clicks onto the spindle.

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