Plantronics Voyager PRO UC v2 User manual

USER GUIDE

Voyager®PRO UC v2

Bluetooth Headset

BT300-M

Bluetooth USB Adapter

ContentsContentsContents

Welcome 3

System Requirements 3

Computer 3

Adapter and Headset Basics 5

Adapter 5

Headset 5

Stowing the headset 5

Headset Controls 6

Headset Controls and Indicators 7

Fit your Headset 8

Fitting the Headset 8

Quick-turn Adjustment for the left ear 9

Accessories and replacement parts 9

Charging Headset 9

Charge Indicator Lights 9

Connect PC and Call 10

USB Adapter set-up 10

USB Adapter LED indicators 10

Make a Call 10

To Re-Pair your Bluetooth Adapter 11

Use Your Headset with Lync/Microsoft Ofﬁce Communicator 12

Powering Headset On/Off 12

Placing, Answering, and Ending Calls with

Lync/Microsoft Ofﬁce Communicator 12

Muting Headset During a Call 13

Pair Mobile Phone and Call 14

Placing a Call with your Headset and Bluetooth Mobile Phone 15

Answering and Ending Calls with your Headset

and Bluetooth Mobile Phone 15

Advanced Features 16

Smart Sensor Features 16

Low Battery Warnings 17

Call Button Behavior with PC and Mobile Connected (not on a call) 17

Listening to Audio via A2DP

(Advanced Audio Distribution Proﬁle for Bluetooth) 17

Transmission Range 17

Simultaneous Call Handling Behavior (PC & Mobile) 17

Optional Plantronics Software 19

Plantronics Control Panel 19

Plantronics Update Manager 21

Troubleshooting 22

Troubleshooting — Lync/Microsoft Ofﬁce Communicator Usage 22

Troubleshooting — Mobile Phone Usage 23

Welcome

Congratulations on purchasing your new Plantronics Voyager PRO UC v2. This user guide

contains instructions for setting up and using your Voyager PRO UC v2 Bluetooth Headset and

BT300-M USB Adapter.

Please refer to the separate safety instructions for important product safety information prior

to installation or use of the product.

System Requirements

Computer

• Supported Operating Systems:

Windows XP®SP3 or later,

Windows Vista® SP1 or later,

Windows® 7 SP1 or later recommended

• Processor: 400 MHz Pentium® processor or equivalent (Minimum); 1 GHz Pentium processor or

equivalent (Recommended)

• RAM: 96 MB (Minimum); 256 MB (Recommended)

• Hard Disk: 280 MB (Minimum); 500 MB (Recommended)

1 Voyager PRO UC Headset with pre-installed medium eartip

2 USB Adapter

3 Soft gel eartips (small & large) and optional foam tip covers (small & medium)

4 Carry case

5 AC charging cable

6 USB charging cable

Adapter

Headset

Adapter and Headset Basics

1 LED indicator light

1 Volume/mute button

2 Call button

3 Micro USB charging port

4 Power button

5 LED indicator light

345

Stowing the headset

Headset Controls

345

1 Volume/Mute button

Increase/decrease volume

Mute/Unmute mic during a call

Pause/Play audio

Tap + or – button to adjust listen volume

1-second press of both + and – buttons

2Call button

Answer a call or end it (PC or Mobile)

Redial last outbound mobile call

Initiate mobile phone’s voice-dialing*

Reconnect lost connection

* Feature not supported by all mobile phones

1 tap

2 taps

2-second press until tone heard

1 tap

3 Micro USB charging port 90 minutes for full charge

4 Power button

On or off

Talk time voice alert/sensor checker

Activate pairing mode

2-second press

1 tap

With headset off press until LED ﬂashes red/blue

5 LED

Charging

Battery status

Pairing mode

Solid red. When fully charged, LED is off.

Low = 2 red ﬂashes, Recharge = 3 red ﬂashes

Flashes red/blue

Headset Controls and Indicators

Action Indicator Light Tone Voice Prompt

Power On/Off Press Power/Off

button

2 seconds

On: solid blue for

2 seconds

Off: solid red for

2 seconds

On: ascending

tone

Off: descending

tone

On: “Power on”

followed by a voice

prompt detailing

battery status.

Off: “Power off”

Check if headset is

powered on

Short press

call button or

volume + or -

button

Short blue ﬂash None

Incoming call alert None Flashes blue Three single low

tones

Call answer/end Short press call

button

Short blue ﬂash Single low tone

followed by low-

low-high tones

Adjust the listen

volume (during a

call)

Short press

volume +

or - button

Single blue ﬂash Tone at each

change in volume.

Double tone when

min/max volume

level reached

“Volume minimum”

“Volume maximum” at

the limits of the range

Call indicator light

(enable/disable)

With headset

powered on,

press power,

volume +

and - buttons

simultaneously

for

1 second

Turn indicator on:

blue glow increases

for 2 seconds

Turn indicator off:

blue glow

fades for 2 seconds

Single low tone

Reconnect after

leaving range for

more than 30

seconds

Short press call

button

Single blue ﬂash Single low tone “PC connected”

“Phone 1 connected”

“Phone 2 connected”

“Connected” depending

on the device

conﬁguration.

Fitting the Headset

The headset comes conﬁgured for the right ear, with the medium eartip installed, however you

can replace it with the small or large eartip provided or conﬁgure the headset to ﬁt on the left

ear. For the best sound clarity and comfort, make sure you have a secure ﬁt.

Replace the eartip for a better ﬁt

1Grip the eartip and gently push it into the speaker housing.

2Rotate it a quarter turn to the left to unlock.

3Pull the eartip away from the headset.

Attach a new eartip

4 Align the tabs on the eartip with the slots on the speaker housing.

5 Gently push the eartip into housing while turning it a quarter turn to the right. The eartip will

stop rotating when it is locked.

You may want to add an optional foam eartip cover for additional comfort. (small & medium)

Wearing the headset

1Guide the earloop behind your ear and position the headset so that the speaker and eartip rest

comfortably in your ear.

2Pivot the boom up to point the microphone toward the corner of your mouth.

Fit your Headset

Quick-turn Adjustment for the left ear

1Pivot the boom into an upright position.

2Rotate the boom and speaker to the other side of the headset and lower it before ﬁtting your

other ear.

Accessories and replacement parts

You can order additional accessories and replacement parts here: www.plantronics.com/accessories

Charging Headset

Charge your headset before using. Plug in your headset and place on

a ﬂat non-metallic surface. The Smart Sensors in your headset fully

calibrate while charging. When fully charged the LED goes off.

NOTE Always charge at near room temperatures; never charge

battery at temperatures below 0ºC (32ºF) or above 40ºC (104ºF).

Check Battery Level and Smart Sensor

To check the battery status, the headset must be powered on. While wearing the headset short

press the power button and a voice alert will advise you of the talk time you have remaining on

your current charge. If you hear a beep after the remaining talk time your Smart Sensors are

not calibrated properly. Remove the headset from you ear and place the headset ﬂat on a non-

metallic surface and connect to charger for 10 seconds to recalibrate the Smart Sensors. While

not wearing your headset short press the power button and indicator light ﬂashes red to show

the battery charge level as shown below.

Charge Indicator Lights

Red Flashes Battery Level

SMore than 2/3 full

S S 1/3 to 2/3 full

S S S Less than 1/3 full

USB Cable

A USB cable is supplied to allow you to charge the headset from a PC’s USB port. The PC must

be powered on to charge via USB 2.0 or higher.

charging time

30 min ...........................

Minimum charge

before ﬁrst use

1.5 hours ..........................

Full charge

USB Adapter set-up

Your Bluetooth adapter is pre-paired to your headset.

1Power on the headset

2Insert the USB adapter directly into the laptop or PC.

NOTE Do not insert directly into a docking station or hub.

The LED will become solid blue to indicate the adapter is powered on and is connected to the

headset.

NOTE It is normal to see the LED ﬂash at startup before connection is established.

USB Adapter LED indicators

Headset powered off None

Paired/connected Solid blue

Active call Flashing blue

Audio Flashing blue

Make a Call

1Ensure the headset is powered on and the USB adapter is connected. The LED will be solid blue.

2Ensure Lync/Microsoft Ofﬁce Communicator is running on your PC.

3Set the volume to a comfortable level. Check your Lync/Microsoft Ofﬁce Communicator

settings: Tools > Set-up Audio and Video > Test. The default for Headset, Speaker/Microphone

and Sounds should all be set to default to Plantronics BT300M.

PC Audio Setup for Windows 7 (To reach this screen: Control Panel > Sound)

Default Setting: All PC sounds

and audio is played in the

headset.

Alternative Setting: All PC sounds

played through your PC speakers

and communication audio is

played in your headset.

Connect PC and Call

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