Plantronics BackBeat GO 3 User manual

BackBeat GO 3

User Guide

Contents

Headset overview 3

Be safe 3

Pair and ﬁt 4

Get paired 4

Get the best sound 4

Install the app 6

Use BackBeat GO 3 Companion app 6

Charge 7

Check battery status 7

DeepSleep Mode 7

The Basics 8

Power on or off 8

Play or pause audio 8

Skip to next track 8

Play previous track 8

Adjust the volume 8

Answer or end a call 8

Mute 8

Use call waiting 8

Pair multiple devices 8

Restore factory settings 8

Support 10

Charge port

Headset indicator light (LED)

Volume up button: Skip to next track

Center button: Play/pause music

Volume down button: Play previous track

Volume up button: Increase volume

Center button: Answer/end/decline call

Center button: Power on/off

Volume down button: Decrease volume

Volume up and down button: Mute/unmute

Please read the safety guide for important safety, charging, battery and regulatory information

before using your new headset.

Headset overview

Be safe

The ﬁrst time you power on your earbuds, the pairing process begins.

1Power on the earbuds by pressing on the center button until you hear a pairing voice prompt and

the LED on the right earbud flashes red and blue.

2Activate Bluetooth®on your phone and set it to search for new devices.

•iPhone Settings > Bluetooth > On*

•Android Settings > Bluetooth > On > Scan for devices*

NOTE *Menus may vary by device.

3Select “PLT BB GO 3 (BackBeat).”

If necessary, enter four zeros (0000) for the passcode or accept the connection.

Once successfully paired, you hear “pairing successful” and the LEDs stop flashing.

NOTE To enter pair mode after the first pairing process, start with the earbuds powered off and press

and hold the center button until you hear "pair mode."

For the best sound, a good seal with your ear canal is essential. Try on the three different sized

eartips to find which one fits you best. You may end up with a different size eartip in each ear for

the best fit.

1Remove the eartip To remove the eartip, pull straight out with some force.

2Replace the eartip Push the eartip onto the earbud tip until it clicks in place.

3Try it out Put the earbuds in your ears and make sure the stabilizing loop is tucked securely in your

ear for stability.

Pair and ﬁt

Get paired

Get the best sound

Listen to your favorite song while trying out each eartip and select the one that gives you the best

fit and sound.

Get the most from your earbuds by installing our free app, BackBeat GO 3 Companion for iOS/

Android. Download it at www.plantronics.com/us/product/plantronics-hub-desktop/#support, the

iTunes store or Google Play.

With this app, you can:

• Manage the earbud's connection to other devices

• Change the earbud language

• Explore features

• View the user guide

The app will also guide you through the ﬁrst pairing process if the earbuds are not paired to the

device.

For maximum beneﬁt, install the BackBeat GO 3 Companion app on every device paired to the

earbuds.

Connection switcher

The connection switcher screen gives you an instant view of the devices paired to your earbuds.

Use the connection switcher to easily switch between paired devices with a single tap.

Earbud settings

Go to settings to update the earbud ﬁrmware, select a different earbud language, enable/disable

HD Voice, and manage your paired device list.

Install the app

Use BackBeat GO 3

Companion app

Your new earbuds have enough power to pair and listen to music for a while. To access the

charging port, insert your ﬁngernail into the groove on top of the right earbud and pull down.

It takes up to 2.5 hours to fully charge the earbuds. While charging, the LED blinks red and turns

blue once charging is complete.

Check the battery status by tapping either of the Volume buttons when your earbuds are not

playing music or on a call. Your earbuds announce battery status by the hour and the LED ﬂashes

blue. When there is less than 1 hour remaining battery time, your earbuds announce the "battery

low" status and the LED ﬂashes red.

If you leave your earbuds powered on but out of range of your paired phone for more than 10

minutes, they will conserve battery power by entering into a DeepSleep mode.

Once back in range with your phone, press the center button to exit DeepSleep mode. If your

phone is also ringing, tap the center button again to answer your call.

Charge

Check battery status

DeepSleep Mode

Press the center button until you hear “power on." To power off, press the center button for 4

seconds until you hear "power off."

Tap the center button.

Press the Volume up (+) button for more than 1 second.

Press the Volume down (–) button for more than 1 second to restart the current track. Press the

button twice (each press more than 1 second) to go to the previous track.

Tap the Volume up (+) or down (–) button.

Tap the center button.

During a conversation, simultaneously tap the Volume up (+) and down (–) buttons. You will hear

“mute on” or “mute off.” An alert repeats every 5 minutes when mute is on.

First, tap the center button to put the first call on hold and answer the second call. To switch

between calls, press the center button for 2 seconds. To end the second call and retrieve the first

call, tap the center button.

Your earbuds can pair with up to eight devices but only maintain one connection.

1To enter pair mode after the first pairing process, start with the earbuds powered off. Press and

hold the center button until you hear "pair mode" and the LED on the right earbud flashes red and

blue.

2Download and use the BackBeat GO 3 Companion app to manage your connection and switch

devices.

When you restore the earbuds to its factory settings, the paired devices list is deleted.

1First, put the earbuds in pairing mode. Choose from the following:

• With the earbuds powered off, press and hold the Audio/call button until you hear "pair mode" or

• With the earbuds powered on and not during a call, press and hold the Volume up (+) and Volume

down (–) buttons until you hear "pair mode"

The indicator light, on the right earbud, flashes red and blue to indicate pairing mode.

2Second, while the earbuds are in pairing mode, press and hold the Volume up (+) and Volume

down (–) buttons until the LED flashes purple.

The Basics

Power on or off

Play or pause audio

Skip to next track

Play previous track

Adjust the volume

Answer or end a call

Mute

Use call waiting

Pair multiple devices

Restore factory settings

After the reset, the earbuds power off.

0800 410014

0800 117095

80011336

+44 (0)1793 842443*

0800 945770

+44 (0)1793 842443*

1800 551 896

800 84 45 17

80 88 46 10

+44 (0)1793 842443*

Deutschland 0800 9323 400

Österreich 0800 242 500

Schweiz 0800 932 340

+44 (0)1793 842443*

8-800-100-64-14

+44 (0)1793 842443*

800 950934

0200 21 46 81

900 803 666

NL 0800 7526876

BE 0800 39202

LUX 800 24870

+44 (0)1793 842443*

*Support in English

For warranty details, go to plantronics.com/warranty.

Support

NEED MORE HELP?

plantronics.com/support

Plantronics, Inc. Plantronics BV

345 Encinal Street

Santa Cruz, CA 95060

United States

South Point Building C

Scorpius 140

2132 LR Hoofddorp, Netherlands

and other countries, and PLT is a trademark of Plantronics, Inc. iPhone and iTunes are trademarks of Apple Inc., registered in the U.S. and other countries.

Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and any use by Plantronics, Inc. is under license. All other trademarks are the property of

their respective owners.