Plantronics Savi W720A-M User manual

Savi®W710A-M/W720A-M

Multi Device Wireless Headset System

User guide

Contents

Welcome 4

System requirements 4

What's in the box 5

Base and headset basics 6

Accessories 7

Customise your headset 8

Adjust the headband 8

Adjust the mouthpiece 8

Charge your headset 10

Desk Phone: Connect and Call 11

Choose desk phone setup 11

Make a desk phone call 12

Mobile: connect and call 13

Computer: connect and call 14

Connect your computer 14

Place a softphone call 14

Position your base 14

Headset features 15

Headset controls 15

Headset power 15

Headset battery level 16

Mute your headset during a call 16

Adjust your headset volume 16

Turn on/off headset LED 17

Out of range warning tones 17

Base features 18

Base buttons 18

Base subscription button 18

Set the range 19

Bluetooth pairing button 19

Daily use 21

Incoming calls 21

Outgoing calls 21

Multi-Phone Status 23

Mobile phone and headset audio 23

Combine audio from any two lines or channels 23

Conference up to three additional headsets 23

Advanced use 25

Install Plantronics software 25

Plantronics Control Panel 25

Devices tab 25

Device settings > Base tab 26

Device settings > Headset tab 28

Device settings > Security tab 29

Applications tab 29

Preferences 29

About tab 30

Plantronics Update Manager 30

Troubleshooting 32

Headset 32

Desk phone 33

Mobile 33

Softphone 33

Congratulations on purchasing your new Plantronics product. This guide contains instructions

for setting up and using your Savi W710-M/W720-M

Please refer to the safety instructions in the quick start guide for important product safety

information prior to installation or use of the product.

Computer

• Supported operating systems: Windows®7, Windows®8, Windows XP®, Windows Vista®

• Processor: 400 MHz Pentium®processor or equivalent (Minimum); 1 GHz Pentium processor or

equivalent (Recommended)

• RAM: 96 MB (Minimum); 256 MB (Recommended)

• Hard disk: 280 MB (Minimum); 500 MB or more (Recommended)

• Microsoft Windows XP - Service Pack 3 (SP3) or later (Recommended) Microsoft Windows

Vista - Service Pack 1 (SP1) or later (Recommended)

Display

• At least 800 x 600, 256 colours

• 1024 x 768 high colour, 32-bit (Recommended)

Browser

• Internet Explorer®V6 or better must be on the user’s system (Required)

Welcome

System requirements

WH300 headset (monaural) WH350 headset (binaural)

Base and charging cradle

USB cable Telephone interface cable Power supply

What's in the box

Base

1Power jack 8Computer button

2Handset lifter jack 9Mobile phone button

3Telephone interface cable jack 10 Desk phone button

4USB port 11 Bluetooth pairing button/LED

5Desk phone speaking volume 12 Subscription button/LED

6Desk phone configuration switch 13 Charging LED

7Desk phone listening volume

Headset

1Headset LED 4Mute button

2Volume up button 5Volume down button

3Call control button 6Microphone

Base and headset basics

1Electronic hookswitch cable (EHS cable) Electronically and automatically takes your desk

phone handset off the hook. Enables remote call control with your headset.

2HL10 lifter Automatically lifts handset and returns it to the cradle. Enables remote call

control with your headset.

Accessories

Optimise the comfort and fit of your headset.

1To adjust the headband, lengthen or shorten the band until it fits comfortably. Position the

headset receivers so that the foam cushions sit comfortably over the centre of your ears.

2On the WH300, position the stabiliser T-bar above your ear.

3For a tighter fit, gently pull the opposite ends of the headset inward as shown.

1Carefully bend and shape the boom with both hands as shown. Avoid bending or twisting the

boom near the microphone or earpiece.

2Position the click-stop turret and boom so that the microphone is two finger widths from the

corner of your mouth.

Customise your headset

Adjust the headband

Adjust the mouthpiece

3Make sure the front of the microphone faces your mouth. If necessary, twist the microphone

slightly so it’s in the proper position. Do not use forceful twisting motions or try to turn the

microphone completely around.

1Align the charging cradle pins with the base and press firmly until the cradle rests evenly on the

base.

2Plug one end of power supply into power jack on back of the base and other end into working

power outlet.

3Place the headset in the charging cradle. The charging LED will flash green when charging the

headset and turn solid green when the headset is fully charged. Charge for at least 20 minutes

prior to the first use. A full charge takes 3 hours.

NOTE This product has a replaceable battery. Only use the battery type supplied by Plantronics.

Charge your headset

This manual suits for next models

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