Plantronics Voyager 3200 Series User manual

Voyager 3200 Series

Bluetooth Headset

User Guide

Contents

Headset overview 3

Be safe 3

Optional charge case overview 4

Charge 5

Check headset battery status 5

Use the charge case 6

Fit 7

Adjust the ﬁt 7

Pair 8

Bluetooth pairing 8

NFC pairing 8

Pair mode 8

Load software 9

The Basics 10

Make/Take/End Calls 10

Voice control 11

Adjust the volume 11

Play or pause streaming audio 11

Use sensors 11

More Features 13

Select language 13

Modify the answer/ignore voice commands 13

Use two phones 13

Change headset settings 13

Update ﬁrmware 15

Headset recovery 15

Troubleshooting 16

Support 17

00:02

Bluetooth pair

Near Field Communication (NFC) pair

Call

Play/Pause

Volume

Micro-USB charge port

Headset LED (indicator light)

Voice control (Siri, Google Now, Cortana)

Mute

Power

Please read the safety guide for important safety, charging, battery and regulatory information

before using your new headset.

Headset overview

Be safe

Charge case LEDs; indicates case/headset battery status

Charge case: Touch the icon to display the charge case battery status

Headset: Touch the icon to display the headset battery status

Micro-USB charge port

It takes 90 minutes to fully charge the charge case. When fully charged, the charge case provides

an extra 10 hours of battery life for the headset.

Optional charge case

overview

It takes 90 minutes to fully charge the headset. The indicator light turns off once charging is

complete.

TIP To reset the accuracy of the talk time prompt, deplete the headset battery then charge fully.

TIP To check the headset battery status, tap the Call button while wearing your headset or tap the

Voice button and say “check battery.”

There are several ways to check your headset battery status.

1Wearing the headset, tap the Call button and listen to the voice alert.

2When not wearing the headset, tap the Call button and observe the headset LEDs.

3Check Plantronics Hub home screen.

Charge

Check headset battery

status

A fully charged case can supply an additional 10 hours of headset talk time. It takes 90 minutes to

fully charge the charge case. It takes 2 hours to fully charge the headset and charge case together.

IMPORTANT The charge case is placed in deep sleep mode after manufacturing to save power and

protect the battery. To wake-up the charge case, plug it into a power source for a minimum of 1

minute. The LED's flash when charging.

Check the charge case or headset battery status by touching/swiping either the case or headset

icons. The LEDs indicate the battery status.

Battery status LEDs for charge case and headset

Battery high

Battery medium

Battery low

Battery critical; Recharge case/headset

Use the charge case

The loop of the gel eartip tucks into the back curve of your ear for a stable fit.

1With the headset powered off, replace the eartip with an alternate size if it feels loose or tight in

you ear.

2To adjust the ﬁt, rotate the eartip on the headset or add the optional clip-on earloop.*

NOTE *Using clip-on earloop may decrease sensor sensitivity. Turn off sensors for better

performance.

Fit

Adjust the fit

NOTE If your phone supports Near Field Communication (NFC), go to NFC pairing.

1Wearing your headset, power it on. You hear "pairing" in the default language. The headset LED

flashes red and blue.

2Activate Bluetooth®on your phone to search for new devices.

•iPhone > Settings > Bluetooth > On*

•Android > Settings > Bluetooth > On > Scan*

NOTE *Menus may vary by device.

3Select “ PLT V3200 Series.” If necessary, enter four zeros (0000) for the passcode or accept the

connection. Once successfully paired, you hear “pairing successful."

1Ensure NFC is on and your phone’s display is unlocked.

2Tap and hold the headphones to the phone’s NFC tag location until NFC pairing completes. If

necessary, accept the connection.

TIP Keep an eye on your Smartphone's screen for prompts to start and accept the pairing process.

NOTE The headphone’s NFC tag is located on the outside of the left ear cup. Phone NFC tag locations

vary.

With your headset powered on, press and hold the Call button until you hear "pairing."

Pair

Bluetooth pairing

NFC pairing

Pair mode

• Download Plantronics Hub for iOS/Android by visiting plantronics.com/software, the App Store

or Google Play.

• Download Plantronics Hub for Windows/Mac by visiting plantronics.com/software.

Manage your headset settings with your computer or mobile device with Plantronics Hub for

Windows and Mac or Plantronics Hub for iOS and Android, respectively.

Plantronics Hub iOS and Android Windows and Mac

Call control for softphones available for some

softphones

Change headset language X X

Update firmware X X

Turn features on/off X X

View user guide X X

Battery meter X X

Find MyHeadset X

Load software

00:02

Answer a call

Choose:

• Put on the headset to answer call, or

• Say “answer” after call is announced, or

• Tap the Call button

Answer a second call

First, tap the Call button to end current call, then tap the Call button again to answer new call.

End a call

Tap the Call button to end current call.

Reject a call

Choose:

• Say “ignore” after call is announced, or

• Press Call button for 2 seconds

Redial last outgoing call

Double-tap the Call button.

Mute

During a conversation, press the Mute button. You hear “mute on” or “mute off."

Mute reminder

If mute reminder is on, an alert repeats when you speak to remind you that mute is activated.

Customize your settings in Plantronics Hub.

Caller Announcement (mobile phone only)

When wearing your headset, you will hear the name of a contact calling so you can decide whether

to answer or ignore the call without having to check the phone screen.

An incoming caller name is announced:

• if your phone supports Phone Book Access Profile (PBAP)

• if you granted access to your contacts during pairing process (for many mobile phones, this is

preset out-of-the box and may not be necessary)

The Basics

Make/Take/End Calls

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