Phonak Virto V90 User manual

User Guide

(V90/V70/V50/V30)

Non wireless models

Phonak Virto V90-nano

Phonak Virto V90-10 NW O

Phonak Virto V70-nano

Phonak Virto V70-10 NW O

Phonak Virto V50-nano

Phonak Virto V50-10 NW O

Phonak Virto V30-10 NW O

CE mark applied

2015

Wireless models

Phonak Virto V90-10 O

Phonak Virto V90-10

Phonak Virto V90-312

Phonak Virto V90-13

Phonak Virto V70-10 O

Phonak Virto V70-10

Phonak Virto V70-312

Phonak Virto V70-13

Phonak Virto V50-10 O

Phonak Virto V50-10

Phonak Virto V50-312

Phonak Virto V50-13

Phonak Virto V30-10 0

Phonak Virto V30-10

Phonak Virto V30-312

Phonak Virto V30-13

CE mark applied

2015

This user guide is valid for:

Note: Some of these products include BVST (Binaural VoiceStream TechnologyTM) and/or

Floating AntennaTM feature

Your hearing aid details

Model

FPhonak Virto V-nano

FPhonak Virto V-10 NW O

FPhonak Virto V-10 O

FPhonak Virto V-10

FPhonak Virto V-312

FPhonak Virto V-13

Battery type

312

If no box is checked and you do not know the

model of your hearing aid, please ask your hearing

care professional.

Your hearing care professional:

Contents

Your hearing aid

1. Quick guide

2. Parts of the hearing aid

Using the hearing aid

3. Left & right hearing aid markings

4. On/O

5. Batteries

6. Putting on the hearing aid

7. Removing the hearing aid

8. Push button

9. Volume control

10. Adjusting Virto V-nano with Phonak MiniControl

Further Information

11. Care and maintenance

12. Wireless accessories

13. Service and warranty

14. Compliance information

15. Information and description of symbols

16. Troubleshooting

17. Important safety information

18. Important information: Cell phones

19. For the US market only, complies with the FDA

regulations

20. Important notice for Prospective Noise Generator

users

Your hearing aids have been developed by

Phonak – the world leader in hearing solutions based

in Zurich, Switzerland.

These premium products are the result of decades of

research and expertise and are designed to keep you

connected to the beauty of sound! We thank you for

making such a great choice and wish you many years

of listening pleasure.

Please read the user guide carefully to make sure that

you understand and get the best out of your hearing aids.

For more information about features and benets, simply

contact your hearing care professional.

Phonak – life is on

www.phonak-us.com

Download the Phonak Support App

To have an individual and interactive user guide

always with you, download the Phonak Support App

on your mobile device. For more information please

visit: www.phonak-us.com/supportapp

On/O

Push button

Volume control

Models with this option only:

The push button on your hearing aid

can have various functions.

Models with this option only:

To increase the volume, turn the

volume control forwards. To decrease

the volume, turn the volume control

backwards.

OOn

1. Quick guide

Left & right hearing aid markings

Changing batteries

Blue marking for left

hearing aid.

Red marking for right

hearing aid.

Remove the

sticker from the

new battery.

Left Right

Open the

battery door.

Place battery in the

battery door with the

“+” symbol facing

upwards.

1 2 3

Virto V-10

Custom made

shell

Battery door

Volume control

(optional)

Push button

Removal handle

Sound output / wax protection system

Virto V-312

Virto V-13

Battery door

Push button

Sound output /

wax protection system

Custom made shell

Volume control

(optional)

Battery door

Custom

made shell

Push button

Sound output / wax protection system

Volume control

(optional)

2. Parts of the hearing aid

The pictures below show the models described in this user

guide. You can identify your personal model by:

• Checking “Your hearing aid details” on page 5.

• Or comparing your hearing aid with the following

shown models. Pay attention to the shape of the

hearing aid and if a volume control is present.

Virto V-nano, V-10 O and V-10 NW O

Custom made

shell

Battery door

Push button

(optional)

Removal handle

Sound output / wax protection system

4. On/O

The battery door is also the on/o switch.

Closed battery door =

hearing aid is on

Opened battery door =

hearing aid is o

When you switch on the hearing aid you may hear

a start-up melody.

3. Left & right hearing aid markings

There is a red or blue marking to tell you if it is a left or a

right hearing aid. The color mark is located on the shell

(text printed in red or blue), or shell is colored

red or blue.

Blue marking for left hearing aid.

Red marking for right hearing aid.

Model

Phonak Virto

V-nano

V-10 NW O

V-10 O, V-10

V-312

V-13

Zinc air

battery

size

312

Color

marking on

package

yellow

brown

orange

IEC

code

PR70

PR41

PR48

ANSI

code

7005ZD

7002ZD

7000ZD

Replacement battery

This hearing aid requires zinc-air batteries. Identify the

correct battery size (10, 312 or 13) by:

• Checking “Your hearing aid details” on page 5.

• Checking the marking on the inner side of the

battery door.

• Checking the following table.

Please ensure you use the correct type of battery in

your hearing aids (zinc-air). Please also read chapter

17.2 for further information on product safety.

5. Batteries

Remove the

sticker from the

new battery and

wait 2 minutes.

Open the

battery door.

Place battery in the

battery door with the

“+” symbol facing

upwards.

Low power: You will hear two beeps when the battery

is low. You will have approximately 30 minutes to

change the battery (this can vary, depending on the

hearing aid settings and battery). We recommend that

you always have a new battery on hand.

If it is dicult to close the battery door: Check that

the battery is inserted correctly and the “+” symbol

is facing upwards. If the battery is not inserted

correctly, the hearing aid will not work and the

battery door can be damaged.

1 2 3

7. Removing the hearing aid

7.1 Removing the hearing aid with a removal handle

Hold the removal handle

and carefully pull the

hearing aid up and out

of the ear.

6. Putting on the hearing aid

(all models)

Take your hearing aid up

to your ear and place the

ear canal part into your

ear canal.

8. Push button

Models with this

option only:

The push button on your

hearing aid can have

various functions or is

not active. This depends

on the programming of

the hearing aid, which is

indicated in your

individual “Hearing aid

instructions”. Please ask

your hearing care

professional for this

printout.

Put your thumb behind your

lobe and gently press your ear

upward to push the hearing aid

out of the canal. In order to help

it along, make chewing

movements with your jaw.

Grasp the protruding hearing aid

and remove it.

7.2 Removing the hearing aid without a

removal handle

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