Phonak EasyCall User manual

User Guide

Phonak EasyCall

1. Welcome 5

2. Getting to know your EasyCall 7

2.1 How the device works 7

2.2 Device description 8

3. Getting started 9

3.1 Setting up the power supply 9

3.2 Understanding the indicator light 10

3.3 Charging the battery 12

3.4 Switching On or O 13

3.5 Initial pairing to a phone 14

3.6 Connecting to the cell phone 16

3.7 Testing the connection to the hearing aids 17

3.8 Setting the phones’ ringtone prole 19

4. Attaching EasyCall onto the cell phone 20

4.1 Attaching using the Phonak hard case 20

4.2 Attaching using double-sided adhesive tape 21

Contents

5. Daily use 26

5.1 Correct holding position 26

5.2 Making a call 28

5.3 Accepting a call 29

5.4 Setting the phone volume during call 30

5.5 Ending a call 30

6. More detailed information 31

6.1 Low battery indication 31

6.2 Transferring a call 31

6.3 Second incoming call 32

6.4 Deleting paired Bluetooth devices 33

6.5 Removing EasyCall from the phone 34

7. Troubleshooting 35

8. Service and warranty 41

8.1 Local warranty 41

8.2 International warranty 41

8.3 Warranty limitation 42

9. Compliance information 43

10. Information and explanation of symbols 46

11. Important safety information 50

Contents

Phonak EasyCall is a quality product developed by

Phonak, one of the world’s leading companies in hearing

technology.

The intended use is to wirelessly connect your Phonak

hearing aids to your cell phone.

Please read the user instructions thoroughly in order to

benet from all the possibilities EasyCall has to oer.

Phonak – life is on www.phonakpro.com

1. Welcome

CE mark applied: 2015

0560

Hearing aid compatibility

This product uses a dedicated wireless link to Phonak

hearing aids. Please ask your hearing care professional

about your hearing aids compatibility.

This user guide is valid for:

Phonak EasyCall

Compatible with wireless Spice, Spice+ and Quest based

hearing aids.

Phonak EasyCall II

Compatible with wireless Venture based hearing aids

and newer.

1. Welcome

max. 10 cm

(4")

2.1 How the device works

Phonak EasyCall is securely

attached to a cell phone.

It picks up the call from

the phone via Bluetooth®

and transmits the

callers voice directly to

both hearing aids

simultaneously.

During the call, hold the cell

phone (with EasyCall attached)

within 10 cm (4") to one of

the hearing aids.

EasyCall is designed for speech and cell phone use

only. Music streaming and video calls are usually

not supported, although some phones are capable

of doing this.

Bluetooth® is a registered trademark owned by the Bluetooth SIG, Inc.

Own voice

Communication

Caller’s voice

2. Getting to know your EasyCall

2.2 Device description

ACall button with

built-in light indicator

BMicro-USB

charging input

CMicrophone

opening

DCell phone scratch-

protection ring

EOptional double-

sided adhesive tape

Optional accessories

For the best placement of

EasyCall, check the

availability of a Phonak

EasyCall hard case to

match your cell phone on

www.phonak.com/easycall

1. 2.

3. Getting started

3.1 Setting up the power supply

Select the adapter for your country.

UK AUS US EU

JFirstly, insert the top round

end of the adapter into

the round corner of the power

supply.

JClick the bottom end of the

adapter in to lock it into place.

JTo remove, rst pull back the tab

on the power supply.

JPull the adapter upwards to

remove it.

3. Getting started

3.2 Understanding the indicator light

Switching on

Switching o

Pairing mode

During phone call

Bluetooth connected

On and ready to

connect

Low battery warning

Green for 2 seconds

Red for 2 seconds

Rapid blue blink

Solid blue

Blink blue every

5 seconds

(max. 1 minute)

Blink green every

5 sec. (max. 1 hour)

13 short red blinks

every minute

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