Phonak CROS B-312 User manual

User Guide

Phonak CROS B Custom

Wireless models

Phonak CROS B-312 Custom

Phonak CROS B-13 Custom

CE mark applied

2017

This user guide is valid for:

This user guide only applies to the CROS device.

Please see the hearing aid user guide for

instructions related to the hearing aid.

Your CROS device

Model

cPhonak CROS B-312 Custom

cPhonak CROS B-13 Custom

Battery size

312

If no box is checked and you do not know the

model of your CROS device please ask your hearing

care professional.

Your hearing care professional:

Your CROS device has been developed by Phonak – the

world leader in hearing solutions based in Zurich,

Switzerland.

This premium product is the result of decades of research

and expertise and is designed to keep you connected to

the beauty of sound! We thank you for making such a

great choice and wish you many years of listening

pleasure.

Please read the user guide carefully to make sure that

you understand and get the best out of your CROS device.

For more information about features and benets, simply

contact your hearing care professional.

Phonak – life is on

www.phonak.com

Contents

Your CROS device

1. Quick guide

2. Parts of the CROS device

Using the CROS device

3. Left & right CROS device markings

4. On/O

5. Batteries

6. Putting on the CROS device

7. Removing the CROS device

8. Push button

9. Volume control

Further Information

10. Care and maintenance

11. Service and warranty

12. Compliance information

13. Information and description of symbols

14. Troubleshooting

15. Important safety information

1. Quick guide

Left & right markings

Changing batteries

Blue marking for

left device.

Red marking for

right device.

Remove the

sticker from the

new battery

and wait two

minutes.

Left Right

Open the

battery door.

Place battery in the

battery door with the

“+” symbol facing

upwards.

1 2 3

On/O

Push button

Volume control

The push button on your CROS

device can have various functions.

Models with this option only:

To increase the volume, turn the

volume control forwards. To decrease

the volume, turn the volume control

backwards.

OOn

2. Parts of the CROS device

The pictures below show the models described in this user

guide. You can identify your personal model by:

• Checking “Your CROS device” on page 3.

• Or comparing your CROS device with the following

shown models. Pay attention to the shape of the CROS

device and if a volume control is present.

The Phonak CROS device is an application for single-

sided deafness, one-sided hearing loss or asymmetrical

hearing loss. It is placed on the impaired ear and

wirelessly transmits sound to the Phonak hearing aid

on the other ear.

Phonak CROS BCustom device

+ Phonak Virto B hearing aid = Phonak CROS Bsystem

Phonak CROS B Custom only works in connection

with a Phonak Virto B hearing aid as the receiver.

CROS B-312 Custom

CROS B-13 Custom

Battery door

Push button

Custom made shell

Volume control

(optional)

Battery door

Custom

made shell

Push button

Volume control

(optional)

3. Left & right CROS device markings

There is a red or blue marking to tell you if it is a left

or a right CROS device. The color mark is located on

the shell (text printed in red or blue), or the shell is

colored red or blue.

Blue marking for left device.

Red marking for right device.

This manual suits for next models

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