Phonak ComPilot Air II User manual

www.phonak.com

Phonak AG

Laubisrütistrasse 28

CH-8712 Stäfa

Switzerland

User Guide

Phonak ComPilot Air II

1. Welcome 5

2. Getting to know your ComPilot Air II 6

2.1 Legend 7

3. Getting started 8

3.1 Setting up the power supply 8

3.2 Charging the battery 9

3.3 Switching On or O 10

3.4 How to wear 10

3.5 Sound demonstration 12

4. Phone calls using ComPilot Air II 14

4.1 How it works 14

4.2 Initial pairing to a phone 15

4.3 Connecting to the phone 17

4.4 Making a call 18

4.5 Accepting a call 19

4.6 Ending a call 20

4.7 Advanced phone options 20

4.8 Additional features 23

Contents

5. Streaming audio 25

5.1 Streaming audio via Bluetooth 25

5.2 Streaming audio from TV or hi- 28

6. Using ComPilot Air II as a remote control 29

6.1 Changing the volume 29

6.2 Changing the program 30

6.3 More remote control information 31

7. More detailed information 32

7.1 Main button functionality 32

7.2 Locking the buttons 33

7.3 Switching o the indicator light 34

7.4 Managing multiple inputs 34

7.5 Understanding the indicator lights 36

7.6 Deleting paired Bluetooth devices 38

7.7 Caller identication 39

7.8 VoiceAlerts (spoken messages) 40

7.9 Phonak RemoteControl App 41

8. Troubleshooting 42

9. Service and warranty 50

9.1 Local warranty 50

9.2 International warranty 50

9.3 Warranty limitation 51

10. Compliance information 52

11. Information and explanation of symbols 55

12. Important safety information 59

Contents

Your ComPilot Air II is a premium-quality product

developed by Phonak, one of the world�s leading

companies in hearing technology.

Please read the user instructions thoroughly in order

to benet from all the possibilities your hearing system

oers.

! Compatibility information:

Check your hearing aid compatibility with your

hearing care professional.

Phonak – life is on www.phonak.com

1. Welcome

CE mark applied: 2014

The intended use of ComPilot Air II is to receive audio

inputs from dierent Bluetooth® devices and to transmit

them wirelessly to your hearing aids.

Virtually any Bluetooth-enabled audio device such as cell

phones or MP3 players are supported. Enjoy speech and

music from other multimedia devices, such as computers,

TVs or music players.

ComPilot Air II can also be used as a remote control to

adapt your hearing aids to dierent listening situations.

Please note that your hearing care professional

must congure your ComPilot Air II before it can

be used as a remote control.

Bluetooth® is a registered trademark owned by the

Bluetooth SIG, Inc.

2. Getting to know your

ComPilot Air II 2.1 Legend

Buttons

AMain

BVolume up / down

COn / Off switch

Inputs

DMicrophone opening

ECharging input (mini-USB)

Others

FIndicator light

GSecuring cord eyelet

HRetaining clip

1. 2.

3. Getting started

ComPilot Air II must be set up and charged before use.

3.1 Setting up the power supply

Select the adapter that corresponds to your country.

UK AUS US EU

JFirstly, insert the top round

end of the adapter into

the round corner of the power

supply.

JClick the bottom end of the

adapter in to lock it into place.

JTo remove, rst pull back the tab

on the power supply.

JPull the adapter upwards to

remove it.

3.2 Charging the battery

JPlug the larger end of the charging cable into the

universal power supply. Plug the smaller end into the

mini-USB port on ComPilot Air II.

JPlug the power supply into a power outlet.

The indicator light is red during charging and will

turn green when charging is complete.

ComPilot Air II has a non-removable rechargeable

battery.

Before using ComPilot Air II for the rst time,

charge it for at least 3 hours.

O On

10 11

3. Getting started

It is safe to leave ComPilot Air II connected

to the charger overnight.

The full performance of a new battery is achieved

only after three complete charge and discharge

cycles.

3.3 Switching On and O

Slide the power switch

as shown to turn ComPilot Air II

on or o.

Switch ComPilot Air II o when not in use.

3.4 How to wear

Before any phone call, music or TV streaming:

JInsert the hearing aids into your ears correctly

and switch them on.

JSwitch ComPilot Air II on.

JClip it securely on to

your clothing.

Distance to the mouth:

JThe best results are achieved at

20 cm (8").

JA distance of 40 cm (16") to

the hearing aids should not be

exceeded.

To prevent scratching sounds, do not

cover ComPilot Air II with clothing

during phone calls.

12 13

3.5 Sound demonstration

Wear your hearing aids and clip ComPilot Air II

securely to your cloth within 40 cm (16") of your

hearing aids (see chapter 3.4).

Press and hold the main button

while switching on the device.

The indicator light will turn pink.

The hearing aids will switch to

streaming mode and you will hear

the sound demonstration.

JUse volume buttons to adjust the volume.

JThe demo will stop after 3 minutes or when the

main button is pressed.

3. Getting started

Adjusting the volume during the sound

demonstration will also set the volume level

of the spoken ComPilot Air II messages

(see chapter 7.8).

If you cannot hear the sound demonstration, please

consult the troubleshooting section.

The default language setting of a new

ComPilot Air II is English and can be congured

by your hearing care professional or the Phonak

RemoteControl App (see chapter 7.9).

14 15

4.1 How it works

ComPilot Air II acts as an interface between the phone

and your hearing aids. During a call you will hear the

callers voice directly in your hearing aids.

ComPilot Air II picks up your voice through its own

microphone. Speak into ComPilot Air II – not into the

phone – when a call is in progress.

4. Phone calls using ComPilot Air II

Own voice

Caller’s voice

Max. 40 cm

(16")

Communication

4.2 Initial pairing to a phone

It is only necessary to perform the pairing procedure

once with each Bluetooth device. ComPilot Air II

will connect automatically to the phone after the

initial pairing.

JOn your phone, ensure that Bluetooth is enabled

and search for Bluetooth devices in the connectivity

setting menu.

JSwitch ComPilot Air II o.

JPress and hold the volume up button.

JTurn ComPilot Air II on whilst still pressing the

volume up button.

JRelease the volume up button when the indicator

light starts rapidly blinking blue.

Bluetooth pairing: + on.

16 17

A quick pairing instruction is also shown on the back

of ComPilot Air II.

JStart the pairing process on the phone within

1 minute according to the phone user guide.

JYour phone shows a list of found Bluetooth devices.

Select “Phonak ComPilot Air II” from this list and

enter code “0000” if prompted.

JComPilot Air II requires access to your phone book.

When prompted accept the request.

JAfter successful pairing, the indicator light will stop

rapidly blinking blue.

For more information about Bluetooth pairing

instructions specic to some of the most popular

phone manufacturers, go to:

http://www.phonak.com/compilotair

4.3 Connecting to the phone

Wear your hearing aids and clip ComPilot Air II securely

to your cloth within 40 cm (16") distance to your

hearing aids and switch them on (see chapter 3.4).

After your phone has been paired to ComPilot Air II,

they will automatically connect to each other.

If they do not connect automatically, go to your

phone’s Bluetooth menu and select ComPilot Air II

from the list.

Please consult your phone’s user guide in the case

where a manual connection is necessary.

Conrmation of successful connection is indicated on

ComPilot Air II by the indicator light blinking blue.

4. Phone calls using ComPilot Air II

Call

18 19

The connection will be maintained as long as the

devices remain on and within range.

ComPilot Air II can connect to two phones at the

same time but only one call at a time is possible.

When pairing to a phone we recommend to disable

the phone key tones and SMS alerts.

4.4 Making a call

Enter the phone number using the phone

keypad and press the dialing button.

You will hear the dialing tone through

your hearing aid.

Speak into ComPilot Air II – not

into the phone – when the

call is in progress.

4.5 Accepting a call

When a call is received on your cell phone:

JComPilot Air II indicator light will show a solid

blue light.

JIt will take about 2 seconds before you hear the

ringtone through your hearing aids.

JPress the main button on your ComPilot

Air II once you hear the ringtone through your

hearing aids.

If a second call comes in on the same phone:

JPress the main button to accept.

JPress and hold the main button (2 sec) to reject.

An incoming call from a second paired phone will

be ignored during an active call.

4. Phone calls using ComPilot Air II

“click”

Other manuals for ComPilot Air II

This manual suits for next models

Table of contents

Other Phonak Hearing Aid manuals

Popular Hearing Aid manuals by other brands

Sonic

Sonic Bliss miniBTE user guide

Lexie

Lexie B1 Replacement guide

Widex

Widex FM+DEX User instructions

Siemens

Siemens Triano user guide

Camplicomms

Camplicomms HC-200 user guide

Widex

Widex SUPER 220 S2-VSD user manual

Williams Sound

Williams Sound SoundPlus WIR 237 Manual and user guide

Oticon Medical

Oticon Medical Ponto SoundConnector Instructions for use

Siemens

Siemens Life micon user guide

Starkey

Starkey Destiny Operation manual

Audicus

Audicus The Icon instruction manual

Advanced Bionics

Advanced Bionics Slim HP Standard Instructions for use

Widex

Widex DREAM440 THE DREAM SERIES User instructions

NIKEN

NIKEN NK-401 instruction manual

ON Semiconductor

ON Semiconductor Ezairo 7111 Pre Suite Getting started guide

Sonetik

Sonetik GOHEAR user guide

Widex

Widex FL-9 User instructions

Siemens

Siemens MUSIC Pro Pro IT user guide