Phonak Ambra User manual

Manufacturer:

Phonak AG

Laubisrütistrasse 28

CH-8712 Stäfa

Switzerland

EU Representative:

Phonak GmbH

D-70736 Fellbach-Oefﬁngen

Germany

www.phonak.com

029-1062-02/V1.00/2011-09/A+W/FO Printed in Switzerland

M H2O hearing aids

User Guide

0459

1. Welcome 5

2. Important safety information:

Please read before operating your hearing

aid for the ﬁrst time 6

Hazard warnings 6

Information on product safety 8

3. Hearing aid description 10

4. Step-by-step instructions for using

the hearing aid 13

Step 1. Getting to know your hearing aid 13

Step 2. Battery preparation 15

Step 3. Inserting the battery 15

Step 4. Turning on the hearing aid 16

Step 5. Inserting the hearing aid 17

Step 6. Adjusting the volume control

behind the ear 23

Step 7. Selecting the hearing program

behind the ear 24

Contents

Step 8. Removing the hearing aid 25

Step 9. Turning off the hearing aid 27

Step 10. Changing the battery 28

Step 11. Changing the battery in hearing

aids with a secured battery compartment 28

5. Care and maintenance 30

6. Troubleshooting 33

7. Wireless accessories and FM systems 35

8. Service and warranty 37

Local warranty 37

International warranty 37

Warranty limitations 37

9. Compliance information 38

10. Information and explanation of symbols 41

1. Welcome

Your new hearing aid is a premium Swiss quality product.

It was developed by Phonak, one of the world‘s leading

companies in hearing technology. Your hearing aid

offers the most modern digital hearing technology

currently available on the market.

Please read these user instructions thoroughly in order

to beneﬁt from all the possibilities your new hearing

aid has to offer. With proper use and care, you will be

able to enjoy your hearing aid for many years to come.

If you have any questions, please consult your hearing

care professional.

Phonak - life is on www.phonak.com

0459

Please read the information on the following pages

before using your hearing aid.

A hearing aid will not restore normal hearing and

will not prevent or improve a hearing impairment

resulting from organic conditions. Infrequent use

of a hearing aid does not permit a user to attain full

benefit from it. The use of a hearing aid is only

part of hearing habilitation and may need to be

supplemented by auditory training and instruction

in lipreading.

2.1Hazard warnings

Use only hearing aids that have been specially pro-

grammed for you by your hearing care professional.

Other hearing aids may be ineffective and may, in

certain cases, damage your hearing.

Changes or modiﬁcations to the hearing aid that

were not explicitly approved by Phonak are not

permitted. Such changes may damage your ear or

the hearing aid.

2. Important safety information

Hearing aid batteries are toxic if they are swallowed!

Keep out of reach of children and pets. If batteries

are swallowed, consult your physician immediately!

If you feel pain in or behind your ear, if it is inﬂamed,

if skin irritation or accelerated accumulations of

ear wax occur, please check with your hearing care

professional or physician.

In very rare cases, the dome can remain in your ear

canal when removing the hearing tube from the

ear. In the unlikely case that the dome does get stuck

in your ear canal, it is strongly recommended to

see a physician for safe removal.

Hearing programs in the directional microphone

mode reduce background noises. Please be aware

that warning signals or noises coming from behind,

e. g. cars, are partially or entirely suppressed.

The hearing aid contains small parts which can be

swallowed by children.

External devices may only be connected if they

have been tested in accordance with corresponding

IECXXXXX standards. Only use accessories approved

by Phonak AG.

2.2 Information on product safety

Your hearing aid is resistant to water, sweat and

dust under the conditions listed in chapter 5. After

exposure to any of these elements the hearing aid

must be rinsed in fresh water and dried.

Protect your hearing aid from heat (never leave it

near a window or in the car.) Never use a microwave

or other heating devices to dry your hearing aid.

Ask your hearing care professional about suitable

drying methods.

When you are not using your hearing aid, leave the

battery compartment open so that any moisture

can evaporate. Make sure that you always completely

dry your hearing aid after use. Store the hearing

aid in a safe, dry and clean place.

Do not drop your hearing aid! Dropping onto a hard

surface can damage your hearing aid.

Always use new batteries for your hearing aid.

You can return used batteries to your hearing care

professional.

Remove the battery if you are not using your hearing

aid for a long period of time.

X-ray radiation (e. g. CT scans, MRI scans) may

adversely affect the correct functioning of your

hearing aids. We recommend that you remove

them before undergoing X-ray procedures and

keep them outside the room.

Do not use your hearing aid in areas where electronic

equipment is prohibited.

2. Important safety information

The M H2O can be adapted with a variety of

earmolds. On the following pages use the labeled

drawings to identify the earmold that you use.

Your hearing aid uses a size 13 battery.

3. Hearing aid description

Option A: with classic earmold

aRight or left indicator (right=red, left=blue)

bBattery compartment with ON/OFF switch

cPush button

dMicrophone input

eHook/sound output

fHearing tube

gClassic earmold

3. Hearing aid description

Option B: with dome Option C: with SlimTip

f Hearing tube

hEarmold: Dome

iRetention

jEarmold: SlimTip

kRemoval handle

The following chapter provides step-by-step instructions

on how to use your hearing aid. Please follow

these steps carefully. In the drawings, the parts that

are particularly important for each step are shown

in green.

Step 1. Getting to know your hearing aid

Take the hearing aid in your hand and try out the

hearing aid controls. This will make it easier for you to

feel and operate the controls later on when wearing

the hearing aid.

4. Step-by-step instructions for using

the hearing aid

Your hearing care professional can conﬁgure your

hearing aid (push) button as either a volume control

or a program selector.

To increase the volume, press the button on your

right hearing aid. To decrease the volume, press the

button on your left hearing aid (Fig. 1a).

In order to change a

hearing program, press

the button displayed

(Fig. 1b).

Fig. 1b

Fig. 1a

4. Using the hearing aid

Increase

volume

Decrease

volume

Left hearing aid Right hearing aid

Fig. 2

Step 2. Battery preparation

Remove the protective foil from the new battery (Fig. 2).

Wait for two minutes before inserting to activate the

battery.

Step 3. Inserting the battery

Take the hearing aid in your hand (Fig. 3a) and open

the battery door. Insert the battery so that you see the

+ symbol on the battery (Fig. 3b).

Fig. 3bFig. 3a

Step 4. Turning on the hearing aid

Switch on the hearing aid by closing the battery

compartment (Fig. 4).

Open and close the battery compartment gently

and carefully.

Check if you feel resistance when closing the

battery compartment. Check to make sure the

battery is correctly inserted and in the correct

direction. If the battery is inserted the wrong

way, the hearing aid will not work and the

battery compartment can be damaged.

Fig. 4

The hearing aid is now switched on. It can take up

to 15 seconds before it starts. (When you wear the

hearing aid, you will hear an acoustic signal).

Step 5. Inserting the hearing aid

This step shows you how to correctly insert the hearing

aid. The instructions apply for all hearing aid models.

The type of earmold determines how the hearing aid is

inserted.

Each hearing aid is individually programmed for

your right or left ear. For the ﬁrst step identify

right and left so you will be able to insert your

hearing aid in the correct ear.

4. Using the hearing aid

Step 5.1 Identifying the hearing aid for the

right and left ear

Color indicator:

right = red

left = blue

Fig. 5a

Step 5.2 Inserting the hearing aid with classic earmold

With your right hand, take your earmold for the right

ear (red mark on the hearing aid, see step 5.1) between

your thumb and foreﬁnger (Fig. 5b).

Take the earmold up to your ear (Fig. 5b). Place the ear

canal part of the earmold into your ear canal (see the

part circled in green (Fig. 5b)). Next place the hearing

aid behind your ear (Fig. 5c). Then insert the upper part

of the earmold into the upper part of the bowl of your

ear (Fig. 5d).

Fig. 5b Fig. 5dFig. 5c

4. Using the hearing aid

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