Panasonic KX-HNC800E User manual

Installation Guide

Home Network System

Full HD Camera

Model No. KX-HNC800E

Thank you for purchasing a Panasonic product.

This document explains how to configure the camera and access it

using a mobile device. These steps must be followed before you can

use the camera. For details about how to use the camera, refer to the

User’s Guide (page 33).

Please read this document before using the unit and save it for future

reference.

For dedicated help, support, or advice, available to help you Monday -

Friday, 09:00 - 23:00. For U.K., please contact us on 0330 3331112 and

for Ireland 01 4475228.

In order to use this device, download the latest version of the [Home

Network] app.

HNC800E_(en_en)_0222_ver.101.pdf 1 2017/02/22 13:28:38

Introduction

Accessory information ...............3

General information ...................6

Important Information

Graphical symbols for use on

equipment and their

descriptions ...............................7

About this system ......................8

For your safety ...........................8

Important safety instructions ....10

Security cautions .....................10

For best performance ..............12

Other information .....................13

Setup

Part names and functions ........15

LED indicator ...........................16

Connections .............................17

Setup overview ........................19

Downloading the [Home Network]

app ...........................................20

Setting up the camera (initial

setup) .......................................21

Registering additional mobile

devices to the camera .............25

Registering the camera to your

hub ...........................................26

Resetting the camera ..............27

Appendix

Information about wireless

communication ........................28

Information about sensor

features ....................................29

Information about night vision

mode ........................................31

Wall mounting ..........................31

Adjusting the angle ..................31

Removing the stand .................32

Accessing the User’s Guide ....33

Specifications ..........................34

Open source software notice ...35

Software information ................36

Conditions of guarantee ..........37

Table of Contents

HNC800E_(en_en)_0222_ver.101.pdf 2 2017/02/22 13:28:38

Accessory information

Supplied accessories

AC adaptor

Part number: PNWYAC800E00

Other information

RDesign and specifications are subject to change without notice.

RThe illustrations in these instructions may vary slightly from the actual

product.

Trademarks

RmicroSDXC Logo is a trademark of SD-3C, LLC.

RiPhone and iPad are trademarks of Apple Inc., registered in the U.S.

and other countries.

RAndroid and Google Play are registered trademarks or trademarks of

Google Inc.

RMicrosoft, Windows, and Internet Explorer are either registered

trademarks or trademarks of Microsoft Corporation in the United

States and/or other countries.

RWi-Fi, WPA, and WPA2 are registered trademarks or trademarks of

Wi-Fi Alliance.

RAll other trademarks identified herein are the property of their

respective owners.

Notice

RThe camera supports microSD, microSDHC, and microSDXC memory

cards. In this document, the term “microSD card” is used as a generic

term for any of the supported cards.

Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228 3

Introduction

HNC800E_(en_en)_0222_ver.101.pdf 3 2017/02/22 13:28:38

Integration with the Panasonic Home Network System

Although you can use the camera by itself, it can also be integrated into

the Panasonic Home Network System.

What is the Panasonic Home Network System?

The Panasonic Home Network System is a wireless system that uses

DECT technology to create a powerful network of devices, including

motion sensors, window/door sensors, smart plugs, etc., and allows you

to control them all with an easy-to-use app.

What are some example uses?

– Use the system’s sensors to trigger camera recording

Camera images can be recorded automatically when a door is

opened, when motion is detected, etc.

– Use the camera’s motion sensor to trigger the alarm system

You can receive a phone call and notification when the camera’s

motion sensor detects motion.

What do I need to get started?

Your HD camera (up to 16) and a KX-HNB600 hub. The hub joins all

system devices together using DECT technology, connects to your

home network via your wireless router, and can also connect to your

landline.

What other devices are available?

– Activity detection sensors, such as motion sensors and window/door

sensors

– Smart plugs, which can turn electric devices on when triggered by a

sensor or according to a schedule

– and more!

KX-HNB600KX-HNB600

4Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228

Introduction

HNC800E_(en_en)_0222_ver.101.pdf 4 2017/02/22 13:28:38

For information about the latest devices and bundles, visit the website

below.

www.panasonic.co.uk/SmartHome

Note:

RDevice availability and appearance may vary by region.

Sales and support information

Customer Communications Centre

RFor customers within the U.K.: 0330 3331112

RFor customers within Ireland: 01 4475228

RFor further support on your product, please visit our website:

www.panasonic.co.uk

Direct Sales at Panasonic U.K.

ROrder accessory and consumable items for your product with ease

and confidence by phoning our Customer Communications Centre

Monday - Friday 9:00am - 5:00pm (Excluding public holidays).

RGo on line through our Internet Accessory ordering application at

www.pas-europe.com

RMost major credit and debit cards accepted.

RAll enquiries transactions and distribution facilities are provided

directly by Panasonic U.K.

Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228 5

Introduction

HNC800E_(en_en)_0222_ver.101.pdf 5 2017/02/22 13:28:38

General information

Declaration of Conformity:

RPanasonic Corporation declares that the radio equipment type

(KX-HNC800) is in compliance with Directive 2014/53/EU. The full text

of the EU declaration of conformity is available at the following internet

address:

http://www.ptc.panasonic.eu/doc

Contact to Authorised Representative:

Panasonic Testing Centre

Panasonic Marketing Europe GmbH

Winsbergring 15, 22525 Hamburg, Germany

Ecodesign information

Ecodesign information under EU Regulation (EC) No. 1275/2008

amended by (EU) Regulation No. 801/2013. From 1 January 2015.

Please visit here: http://www.ptc.panasonic.eu/erp

Click [Downloads]

a Energy related products information (Public)

Power consumption in networked standby and guidance are mentioned

in the web site above.

For your future reference

We recommend keeping a record of the following information to assist

with any repair under warranty.

Serial No. Date of purchase

(found on the rear of the unit)

Name and address of dealer

Attach your purchase receipt here.

6Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228

Introduction

HNC800E_(en_en)_0222_ver.101.pdf 6 2017/02/22 13:28:38

Graphical symbols for use on equipment

and their descriptions

Symbol Explanation Symbol Explanation

Alternating current

(A.C.)

Class P equipment

(equipment in which

protection against

electric shock relies on

Double Insulation or

Reinforced Insulation)

Direct current (D.C.) “ON” (power)

Protective earth “OFF” (power)

Protective bonding

earth

Stand-by (power)

Functional earth “ON”/“OFF” (power;

push-push)

For indoor use only Caution, risk of electric

shock

Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228 7

Important Information

HNC800E_(en_en)_0222_ver.101.pdf 7 2017/02/22 13:28:38

About this system

RThis system is an auxiliary

system; it is not designed to

provide complete protection

from property loss. Panasonic

will not be held responsible in

the event that property loss

occurs while this system is in

operation.

RThis product should not be used

as substitute for a medical or

caregiver’s supervision. It is the

caregiver’s responsibility to stay

close enough to handle any

eventuality.

RThe system’s wireless features

are subject to interference,

therefore functionality in all

situations cannot be

guaranteed. Panasonic will not

be held responsible for injury or

damage to property that occurs

in the event of wireless

communication error or failure.

For your safety

To prevent severe injury and loss

of life/property, read this section

carefully before using the product

to ensure proper and safe

operation of your product.

WARNING

Power connection

RUse only the power source

marked on the product.

RDo not overload power outlets

and extension cords. This can

result in the risk of fire or

electric shock.

RCompletely insert the AC

adaptor/power plug into the

power outlet. Failure to do so

may cause electric shock and/

or excessive heat resulting in a

fire.

RRegularly remove any dust, etc.

from the AC adaptor/power plug

by pulling it from the power

outlet, then wiping with a dry

cloth. Accumulated dust may

cause an insulation defect from

moisture, etc. resulting in a fire.

RUnplug the product from power

outlets if it emits smoke, an

abnormal smell, or makes an

unusual noise. These

conditions can cause fire or

electric shock. Wait for the

product to stop emitting smoke,

then visit the following web

page and contact Panasonic for

support.

www.panasonic.co.uk

RUnplug from power outlets and

never touch the inside of the

8Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228

Important Information

HNC800E_(en_en)_0222_ver.101.pdf 8 2017/02/22 13:28:38

product if its casing has been

broken open. Danger of electric

shock exists.

RNever touch the plug with wet

hands. Danger of electric shock

exists.

RDo not connect non-specified

devices.

Installation

RDo not use this product

outdoors.

RTo prevent the risk of fire or

electrical shock, do not expose

the product to rain or any type

of moisture.

RDo not place or use this product

near automatically controlled

devices such as automatic

doors and fire alarms. Radio

waves emitted from this product

may cause such devices to

malfunction resulting in an

accident.

RDo not allow the AC adaptor

cord to be excessively pulled,

bent or placed under heavy

objects.

RKeep small parts, such as

microSD cards, out of the reach

of children. There is a risk of

swallowing. In the event they

are swallowed, seek medical

advice immediately.

Operating safeguards

RUnplug the product from power

outlets before cleaning. Do not

use liquid or aerosol cleaners.

RDo not disassemble the product.

RNever put metal objects inside

the product. If metal objects

enter the product, turn off the

circuit breaker and contact an

authorised service centre.

Medical

RConsult the manufacturer of any

personal medical devices, such

as pacemakers or hearing aids,

to determine if they are

adequately shielded from

external RF (radio frequency)

energy. Wireless

communication features

operate between the

frequencies listed below, with a

peak transmission power of

100 mW.

2.412 GHz – 2.472 GHz

5.180 GHz – 5.320 GHz

5.500 GHz – 5.700 GHz

5.745 GHz – 5.825 GHz

RDo not use the product in health

care facilities if any regulations

posted in the area instruct you

not to do so. Hospitals or health

care facilities may be using

equipment that could be

sensitive to external RF energy.

Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228 9

Important Information

HNC800E_(en_en)_0222_ver.101.pdf 9 2017/02/22 13:28:38

CAUTION

Installation and location

RNever install wiring during a

lightning storm.

RThe AC adaptor is used as the

main disconnect device. Ensure

that the AC outlet is installed

near the product and is easily

accessible.

RTo avoid the risk of

strangulation, keep the product

and the AC adaptor cord at

least 1 m from a child’s crib and

out of the reach of small

children.

RMount the product on the stable

location where the camera can

be adequately supported when

installing.

RDo not mount the product on

soft material. It may fall down,

break or cause injury.

RDo not mount the product on

the following materials: gypsum

board, ALC (autoclaved

lightweight cellular concrete),

concrete block, plywood less

than 25 mm thick, etc.

Preventing accidents and

injuries

RDo not put your ear(s) near the

speaker, as loud sounds

emitted from the speaker may

cause hearing impairment.

Important safety

instructions

When using your product, basic

safety precautions should always

be followed to reduce the risk of

fire, electric shock, and injury to

persons, including the following:

1. Do not use this product near

water for example, near a

bathtub, washbowl, kitchen

sink, or laundry tub, in a wet

basement or near a swimming

pool.

2. Use only the power cord

indicated in this document.

SAVE THESE INSTRUCTIONS

Security cautions

Take appropriate measures to

avoid the following security

breaches when using this product.

– Leaks of private information

– Unauthorised use of this product

– Unauthorised interference or

suspension of the use of this

product

10 Helpline Tel. No.: U.K. 0330 3331112 Ireland 01 4475228

Important Information

HNC800E_(en_en)_0222_ver.101.pdf 10 2017/02/22 13:28:38

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