Panasonic HomeHawk KX-HN1003 User manual

Installation Guide

HomeHawk Indoor

Home Monitoring Camera

Model No. KX-HN1003

(KX-HNC800)

Thank you for purchasing a Panasonic product.

This document explains how to configure the camera and access it

using a mobile device. These steps must be followed before you can

use the camera. For details about how to use the camera, refer to the

User’s Guide (page 28).

Please read this document before using the unit and save it for future

reference.

For assistance, please contact us at 1-800-272-7033 or visit our Web

site: http://shop.panasonic.com/support for customers in the U.S.A.

Please register your product: http://shop.panasonic.com/support

In order to use this device, download the latest version of the

[HomeHawk] app.

Printed in China

HN1003W_(en_en)_0302_ver001.pdf 1 2018/03/02 14:18:11

Introduction
Accessory information ...............3
Important Information
Graphical symbols for use on
equipment and their
descriptions ...............................5
About this system ......................6
For your safety ...........................6
Important safety instructions ......8
Security cautions .......................9
For best performance ..............10
Privacy and rights of portrait ....11
Other information .....................11
Setup
Part names and functions ........13
LED indicator ...........................14
Connections .............................15
Setup overview ........................16
Downloading the [HomeHawk]
app ...........................................17
Setting up the camera (initial
setup) .......................................18
Registering additional mobile
devices to the camera .............21
Resetting the camera ..............22
Appendix
Information about wireless
communication ........................23
Information about sensor
features ....................................24
Information about night vision
mode ........................................26
Wall mounting ..........................26
Adjusting the angle ..................26
Removing the stand .................27
Accessing the User’s Guide ....28
Specifications ..........................28
Open source software notice ...29
Software information ................30
FCC and other information ......31
Customer services ...................33
Limited Warranty (ONLY FOR
U.S.A.) .....................................34
2
Table of Contents
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Accessory information

Supplied accessories

AC adaptor

Part number:

PNWYA1003W00 (white)

PNWYBHNC800 (black)

microSD card

Other information

RDesign and specifications are subject to change without notice.

RThe illustrations in these instructions may vary slightly from the actual

product.

Trademarks

RmicroSDXC Logo is a trademark of SD-3C, LLC.

RiPhone and iPad are trademarks of Apple Inc., registered in the U.S.

and other countries.

RiPad mini is a trademark of Apple Inc.

RAndroid and Google Play are registered trademarks or trademarks of

Google Inc.

RMicrosoft, Windows, and Internet Explorer are either registered

trademarks or trademarks of Microsoft Corporation in the United

States and/or other countries.

RWPA™ and WPA2™ are registered trademarks or trademarks of

Wi-Fi Alliance®.

RAll other trademarks identified herein are the property of their

respective owners.

For assistance, please visit http://shop.panasonic.com/support 3

Introduction

HN1003W_(en_en)_0302_ver001.pdf 3 2018/03/02 14:18:12

Notice

RThe camera supports microSD, microSDHC, and microSDXC memory

cards. In this document, the term “microSD card” is used as a generic

term for any of the supported cards.

4For assistance, please visit http://shop.panasonic.com/support

Introduction

HN1003W_(en_en)_0302_ver001.pdf 4 2018/03/02 14:18:12

Graphical symbols for use on equipment

and their descriptions

Symbol Explanation Symbol Explanation

Alternating current

(A.C.)

Class P equipment

(equipment in which

protection against

electric shock relies on

Double Insulation or

Reinforced Insulation)

Direct current (D.C.) “ON” (power)

Protective earth “OFF” (power)

Protective bonding

earth

Stand-by (power)

Functional earth “ON”/“OFF” (power;

push-push)

For indoor use only Caution, risk of electric

shock

For assistance, please visit http://shop.panasonic.com/support 5

Important Information

HN1003W_(en_en)_0302_ver001.pdf 5 2018/03/02 14:18:12

About this system

RThis system is an auxiliary

system; it is not designed to

provide complete protection

from property loss. Panasonic

will not be held responsible in

the event that property loss

occurs while this system is in

operation.

RThis product should not be used

as substitute for a medical or

caregiver’s supervision. It is the

caregiver’s responsibility to stay

close enough to handle any

eventuality.

RThe system’s wireless features

are subject to interference,

therefore functionality in all

situations cannot be

guaranteed. Panasonic will not

be held responsible for injury or

damage to property that occurs

in the event of wireless

communication error or failure.

For your safety

To prevent severe injury and loss

of life/property, read this section

carefully before using the product

to ensure proper and safe

operation of your product.

WARNING

Power connection

RUse only the power source

marked on the product.

RDo not overload power outlets

and extension cords. This can

result in the risk of fire or

electric shock.

RCompletely insert the AC

adaptor/power plug into the

power outlet. Failure to do so

may cause electric shock and/

or excessive heat resulting in a

fire.

RRegularly remove any dust, etc.

from the AC adaptor/power plug

by pulling it from the power

outlet, then wiping with a dry

cloth. Accumulated dust may

cause an insulation defect from

moisture, etc. resulting in a fire.

RUnplug the product from power

outlets if it emits smoke, an

abnormal smell, or makes an

unusual noise. These

conditions can cause fire or

electric shock. Wait for the

product to stop emitting smoke,

then visit the following web

page and contact Panasonic for

support.

http://shop.panasonic.com/

support

6For assistance, please visit http://shop.panasonic.com/support

Important Information

HN1003W_(en_en)_0302_ver001.pdf 6 2018/03/02 14:18:12

RUnplug from power outlets and

never touch the inside of the

product if its casing has been

broken open. Danger of electric

shock exists.

RNever touch the plug with wet

hands. Danger of electric shock

exists.

RDo not connect non-specified

devices.

Installation

RTo prevent the risk of fire or

electrical shock, do not expose

the product to rain or any type

of moisture.

RDo not place or use this product

near automatically controlled

devices such as automatic

doors and fire alarms. Radio

waves emitted from this product

may cause such devices to

malfunction resulting in an

accident.

RWARNING:

Strangulation Hazard: Children

have STRANGLED in cords.

Keep this cord out of the reach

of children more than 1 m

(3 feet) away.

RDo not allow the AC adaptor

cord to be excessively pulled,

bent or placed under heavy

objects.

RKeep small parts, such as

microSD cards, out of the reach

of children. There is a risk of

swallowing. In the event they

are swallowed, seek medical

advice immediately.

Operating safeguards

RUnplug the product from power

outlets before cleaning. Do not

use liquid or aerosol cleaners.

RDo not disassemble the product.

RNever put metal objects inside

the product. If metal objects

enter the product, turn off the

circuit breaker and contact an

authorized service center.

For assistance, please visit http://shop.panasonic.com/support 7

Important Information

HN1003W_(en_en)_0302_ver001.pdf 7 2018/03/02 14:18:12

Medical

RConsult the manufacturer of any

personal medical devices, such

as pacemakers or hearing aids,

to determine if they are

adequately shielded from

external RF (radio frequency)

energy. Wireless

communication features

operate between the

frequencies listed below, with a

peak transmission power of

100 mW.

2.412 GHz – 2.462 GHz

5.180 GHz – 5.320 GHz

5.500 GHz – 5.700 GHz

5.745 GHz – 5.825 GHz

RDo not use the product in health

care facilities if any regulations

posted in the area instruct you

not to do so. Hospitals or health

care facilities may be using

equipment that could be

sensitive to external RF energy.

CAUTION

Installation and location

RNever install wiring during a

lightning storm.

RThe AC adaptor is used as the

main disconnect device. Ensure

that the AC outlet is installed

near the product and is easily

accessible.

RMount the product on the stable

location where the camera can

be adequately supported when

installing.

RDo not mount the product on

soft material. It may fall down,

break or cause injury.

RDo not mount the product on

the following materials: gypsum

board, ALC (autoclaved

lightweight cellular concrete),

concrete block, plywood less

than 25 mm (1 inch) thick, etc.

Preventing accidents and

injuries

RDo not put your ear(s) near the

speaker, as loud sounds

emitted from the speaker may

cause hearing impairment.

Important safety

instructions

When using your product, basic

safety precautions should always

be followed to reduce the risk of

fire, electric shock, and injury to

persons, including the following:

1. Do not use this product near

water for example, near a

bathtub, washbowl, kitchen

sink, or laundry tub, in a wet

basement or near a swimming

pool.

8For assistance, please visit http://shop.panasonic.com/support

Important Information

HN1003W_(en_en)_0302_ver001.pdf 8 2018/03/02 14:18:12

2. Use only the power cord

indicated in this document.

SAVE THESE INSTRUCTIONS

Security cautions

Take appropriate measures to

avoid the following security

breaches when using this product.

– Leaks of private information

– Unauthorized use of this product

– Unauthorized interference or

suspension of the use of this

product

Take the following measures to

avoid security breaches:

RConfigure the wireless router

that connects your mobile

device to this product to use

encryption for all wireless

communication.

RYou may be vulnerable to

security breaches if the unit is

used with the login password,

disarm code, or PIN code, or

other settings at their default

values. Configure your own

values for these settings.

RDo not use passwords that

could be easily guessed by a

third party. If you keep a record

of your passwords, protect that

record. Change passwords

regularly.

RIf you lose your mobile device,

change the password used to

access this product.

RIf you enable the product’s auto

lock or similar security feature

on your mobile device.

RTake care when performing

important security related

operations, such as deleting

unit IDs.

RTo prevent disclosure of

personal information, enable

the screen lock or similar

security feature on your mobile

device.

RWhen submitting the product for

repair, make a note of any

important information stored in

the product, as this information

may be erased or changed as

part of the repair process.

RBefore handing the product

over to a third party for repair or

other purposes, perform a

factory data reset to erase any

data stored in the product and

remove the microSD card. Use

only trusted repair services

authorized by Panasonic.

RBefore disposing of the product,

perform a factory data reset to

erase any data stored in the

For assistance, please visit http://shop.panasonic.com/support 9

Important Information

HN1003W_(en_en)_0302_ver001.pdf 9 2018/03/02 14:18:12

product. Remove and erase the

microSD card.

RIf your mobile device will no

longer be used with the product,

delete your mobile device’s

registration from the product

and delete the corresponding

app from your mobile device.

RIf this product experiences a

power outage, its date and time

setting may become incorrect.

Confirm the date and time

setting and correct it if

necessary.

Additionally, note the following.

RCommunications may be

interrupted depending on

network conditions and wireless

signal quality.

RThis product may be used in

ways that violate the privacy or

publicity rights of others. You

are responsible for the ways in

which this product is used.

For best

performance

Product location/avoiding noise

This product uses radio waves to

communicate with a wireless

router.

RFor maximum coverage and

noise-free communications,

place this product:

– at a convenient, central

location with no obstructions

between this product and the

wireless router.

– away from electronic

appliances such as TVs,

radios, personal computers,

wireless devices, or other

phones.

– facing away from radio

frequency transmitters, such

as external antennas of

mobile phone cell stations.

(Avoid putting this product on

a bay window or near a

window.)

RCoverage and transmission

quality depends on the local

environmental conditions.

RIf the transmission quality is not

satisfactory, move this product

to another location.

Environment

RKeep the product away from

electrical noise generating

devices, such as fluorescent

lamps and motors.

RThe product should be kept free

from excessive smoke, dust,

high temperature, and vibration.

RDo not expose this product to

direct sunlight or other forms of

10 For assistance, please visit http://shop.panasonic.com/support

Important Information

HN1003W_(en_en)_0302_ver001.pdf 10 2018/03/02 14:18:12

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