Panasonic KX-TGP60 User manual

Panasonic Handsets Display Error 003

Symptom

Your Panasonic KX-TGP60 handset is receiving the following error, Error 003: Not registered.

Applies To

• Halfords Autocentres

• Panasonic KX-TGP600 DECT phones

Resolution

1. Ensure the Panasonic Mac address is activated on both handset extensions in 8x8 Admin Console.

https://support.8x8.com/devices-accessories/headsets/Panasonic_Handsets_Display_Error_003

Updated: Fri, 09 Jun 2023 23:02:28 GMT

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2. Check the Panasonic Base Station status light.

3. Verify that the device is properly connected to a modem that has Internet access.

4. Ensure the network is not down for the phone system.

5. Unregister/Unpair both handsets.

6. Turn off both handsets and take out batteries.

7. Unplug Ethernet cable back of the base station and ensure there is no power adapter connected to the base

station leave it off for a few minutes and plug it back and wait until status light turns to green it may a few minutes

to establish a connection.

8. Put the batteries back in the handsets and turn on handsets to register with the base station.

https://support.8x8.com/devices-accessories/headsets/Panasonic_Handsets_Display_Error_003

Updated: Fri, 09 Jun 2023 23:02:28 GMT

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9. Register a handset to the base station.

1. Press and hold the handset locator/Wifi button on the side of the KX-TGP600 base station unit the status

light flashes red, then release handset locator/Wifi button.

2. Press and hold the right soft key on the KX-TPA60 handset until the screen update to say Please Wait.

https://support.8x8.com/devices-accessories/headsets/Panasonic_Handsets_Display_Error_003

Updated: Fri, 09 Jun 2023 23:02:28 GMT

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3. Once the handset registers successfully it will show the date, time, and extension number as shown in the

above picture.

https://support.8x8.com/devices-accessories/headsets/Panasonic_Handsets_Display_Error_003

Updated: Fri, 09 Jun 2023 23:02:28 GMT

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