Oticon Dual User manual

INSTRUCTIONS FOR USE

Thank you

Thank you for choosing our product as your means to

better hearing.

To support your efforts, we have put great care and

attention into making sure that your new hearing

instruments are of the highest quality and that they

are easy to use and maintain.

We recommend that you read this manual carefully

to achieve the maximum benefit of your new hearing

instruments.

Congratulations on your decision to actively improve

your hearing with today’s most advanced hearing

technology in the market.

Contents

Instrument View 5

Turning your instruments ON and OFF 6

Putting on the hearing instrument 8

Changing batteries 10

AutoPhone 12

Caring for your hearing instrument 14

Daily maintenance Micro Molds 16

Daily maintenance with domes 20

Using your hearing instrument 24

Common problems and their solutions 30

International warranty 34

Warnings Yellow pages

Important Notice

Please familiarize yourself with the entire contents

of this booklet before using your hearing instru-

ments. It contains instructions and important

information about the use and handling of your

hearing instruments and batteries.



Ear grip

Battery door

Microphone

openings

Sound outlet

Speaker unit

Instrument View

Micro Mold

Plus dome

Your ear piece:

Open dome: 6mm

8mm

10mm

Power dome: 8mm

10mm

12mm

Battery size: 10

Battery size: 312

 

Turning your instruments ON and OFF

Turn ON your hearing instrument by closing the

battery door completely with the battery in place.

When the battery door is closed the instrument will

start up by playing a jingle. This indicates that the

battery is working and the instrument is operating.

Turn OFF your hearing instrument by opening the

battery door.

To preserve the battery, make sure your hearing

instrument is switched off when you are not wearing it.

IMPORTANT NOTICE

Open the battery compartment fully to allow air to

circulate whenever you are not using your hearing

instrument, especially at night!

OFF

 

Putting on the hearing instrument

Turn the device on. Place the speaker, with the ear

piece attached, into your ear first and then place the

amplifier behind your ear. If the instrument comes

with a Micro Mold, make sure that the colored dot

(blue or red) on the mold is facing towards the

amplifier unit (upwards) to ensure a correct position

in the ear canal.

Make sure that the ear piece is placed so that the

tube follows the contour of the skin.

If the instrument has an ear grip, place as indicated

in drawing 4.

Alternatively place the amplifier behind your ear. Put

the speaker into your ear canal.

Left/right indication for hearing instrument

Blue color indicates left device.

Red color indicates right device.





Concha

Left/right

indicator



Changing batteries

Your Dual hearing device uses either a size  or 

battery.

To replace the battery, follow these instructions:

Open the battery door completely by pushing the•

raised edge on the bottom of the instrument. To

assist with the handling of the batteries, the

magnet placed at the end of the MultiTool can be

used.

Remove the sticky label from the + side of the new•

battery.

The new battery may be inserted by using the•

magnetic end of the MultiTool. Ensure that the

positive (+) marking faces the positive (+) sign

printed on the battery door. Close the battery

door.

Any moisture on the battery surface should be wiped

off before use. When you change the battery, it will

take a few seconds before the battery works to full

capacity.

To assist the handling of the batteries, the magnet

placed at the end of the tool can be used.

Multitool

Magnet

Battery

 

AutoPhone

Your hearing instrument may have a built-in Auto-

Phone functionality. When the hearing instrument is

close to a telephone receiver, the AutoPhone will

activate a Phone Program. When the Phone Program

is activated you will hear a number of beeps.

When you end your telephone conversation, the

hearing instrument will automatically return to the

previous program.

Not all telephones can activate the AutoPhone.

The telephone receiver must have a special magnet

fitted. Please follow the separate instructions for

mounting the magnet, which is available from your

Hearing Care Professional.

Warning

If you use an AutoPhone magnet:

• Keep magnets out of reach of children and pets.

If a magnet is swallowed, see a doctor immedi-

ately.

• Do not keep the magnet in a breast pocket and

always keep it at least 12 inches away from

active implantable devices. Preferably, use the

telephone with magnet on the opposite side of

the body from a pacemaker or other active

implantable device.

• Keep the magnet  inches away from credit

cards and other magnetically sensitive devices.

 

Caring for your hearing instrument

Your ear canal produces ear wax (cerumen) which

may clog up the earpiece. Therefore your hearing

instrument contains

a filter to prevent wax accumulation. Consult your

Hearing Care Professional for instructions about the

specific wax protection system in your hearing

instrument and how it can be replaced.

When handling a hearing instrument, keep it over a

soft surface to avoid damage if you drop it.

Before retiring at night:

Make sure that there is no ear wax in any of the•

earmold openings since it may reduce the hearing

instrument’s efficiency.

Open the battery door to allow air to circulate.•

Cleaning the instrument

A range of dedicated cleaning tools is prepared for the

special purpose of cleaning the instrument. These

should be used to ensure the best care and perform-

ance of your hearing instruments.

Use the cloth to wipe clean the surface of the

instruments.

Replace the brush when necessary. Just pull it out of

the tool and insert a new fresh brush. Press the new

one firmly into the handle.

BrushCover Handle



Daily maintenance- Micro Mold

The vent in the mold is cleaned by pressing the

brush through the hole while twisting it slightly.

The hearing instrument itself and the mold must

never be washed or immersed in water or other

liquids!

 

Replace the wax protection system

1. The tool has two ends, one with a new filter (A)

and one with the removal tool (B).

. Insert the removal tool into the sound outlet of the

Micro Mold.

. Pull the used wax filter out slowly keeping the tool

straight.

. Turn the tool 180°.

. Push the new filter into the sound outlet and

gently remove the tool.

. Discard the used tool. Do not reuse.

The wax filter should be changed:

When you can see that the filter placed in the•

Micro Mold is clogged.

When the hearing instrument does not sound•

normal.

Use WaxStop protection systems only!

5 6

1800

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