oticon Dual User manual
INSTRUCTIONS FOR USE
Thank you
Thank you for choosing our product as your means to
better hearing.
To support your efforts, we have put great care and
attention into making sure that your new hearing
instruments are of the highest quality and that they
are easy to use and maintain.
We recommend that you read this manual carefully
to achieve the maximum benefit of your new hearing
instruments.
Congratulations on your decision to actively improve
your hearing with today’s most advanced hearing
technology in the market.
Contents
Instrument View 5
Turning your instruments ON and OFF 6
Putting on the hearing instrument 8
Changing batteries 10
AutoPhone 12
Caring for your hearing instrument 14
Daily maintenance Micro Molds 16
Daily maintenance with domes 20
Using your hearing instrument 24
Common problems and their solutions 30
International warranty 34
Warnings Yellow pages
Important Notice
Please familiarize yourself with the entire contents
of this booklet before using your hearing instru-
ments. It contains instructions and important
information about the use and handling of your
hearing instruments and batteries.
Ear grip
Battery door
Microphone
openings
Sound outlet
Speaker unit
Instrument View
Micro Mold
Plus dome
Your ear piece:
Open dome: 6mm
8mm
10mm
Power dome: 8mm
10mm
12mm
Battery size: 10
Battery size: 312
Turning your instruments ON and OFF
Turn ON your hearing instrument by closing the
battery door completely with the battery in place.
When the battery door is closed the instrument will
start up by playing a jingle. This indicates that the
battery is working and the instrument is operating.
Turn OFF your hearing instrument by opening the
battery door.
To preserve the battery, make sure your hearing
instrument is switched off when you are not wearing it.
IMPORTANT NOTICE
Open the battery compartment fully to allow air to
circulate whenever you are not using your hearing
instrument, especially at night!
ON
OFF
Putting on the hearing instrument
Turn the device on. Place the speaker, with the ear
piece attached, into your ear first and then place the
amplifier behind your ear. If the instrument comes
with a Micro Mold, make sure that the colored dot
(blue or red) on the mold is facing towards the
amplifier unit (upwards) to ensure a correct position
in the ear canal.
Make sure that the ear piece is placed so that the
tube follows the contour of the skin.
If the instrument has an ear grip, place as indicated
in drawing 4.
Alternatively place the amplifier behind your ear. Put
the speaker into your ear canal.
Left/right indication for hearing instrument
Blue color indicates left device.
Red color indicates right device.
Concha
Left/right
indicator
Changing batteries
Your Dual hearing device uses either a size or
battery.
To replace the battery, follow these instructions:
Open the battery door completely by pushing the•
raised edge on the bottom of the instrument. To
assist with the handling of the batteries, the
magnet placed at the end of the MultiTool can be
used.
Remove the sticky label from the + side of the new•
battery.
The new battery may be inserted by using the•
magnetic end of the MultiTool. Ensure that the
positive (+) marking faces the positive (+) sign
printed on the battery door. Close the battery
door.
Any moisture on the battery surface should be wiped
off before use. When you change the battery, it will
take a few seconds before the battery works to full
capacity.
To assist the handling of the batteries, the magnet
placed at the end of the tool can be used.
Multitool
Magnet
Battery
AutoPhone
Your hearing instrument may have a built-in Auto-
Phone functionality. When the hearing instrument is
close to a telephone receiver, the AutoPhone will
activate a Phone Program. When the Phone Program
is activated you will hear a number of beeps.
When you end your telephone conversation, the
hearing instrument will automatically return to the
previous program.
Not all telephones can activate the AutoPhone.
The telephone receiver must have a special magnet
fitted. Please follow the separate instructions for
mounting the magnet, which is available from your
Hearing Care Professional.
Warning
If you use an AutoPhone magnet:
• Keep magnets out of reach of children and pets.
If a magnet is swallowed, see a doctor immedi-
ately.
• Do not keep the magnet in a breast pocket and
always keep it at least 12 inches away from
active implantable devices. Preferably, use the
telephone with magnet on the opposite side of
the body from a pacemaker or other active
implantable device.
• Keep the magnet inches away from credit
cards and other magnetically sensitive devices.
Caring for your hearing instrument
Your ear canal produces ear wax (cerumen) which
may clog up the earpiece. Therefore your hearing
instrument contains
a filter to prevent wax accumulation. Consult your
Hearing Care Professional for instructions about the
specific wax protection system in your hearing
instrument and how it can be replaced.
When handling a hearing instrument, keep it over a
soft surface to avoid damage if you drop it.
Before retiring at night:
Make sure that there is no ear wax in any of the•
earmold openings since it may reduce the hearing
instrument’s efficiency.
Open the battery door to allow air to circulate.•
Cleaning the instrument
A range of dedicated cleaning tools is prepared for the
special purpose of cleaning the instrument. These
should be used to ensure the best care and perform-
ance of your hearing instruments.
Use the cloth to wipe clean the surface of the
instruments.
Replace the brush when necessary. Just pull it out of
the tool and insert a new fresh brush. Press the new
one firmly into the handle.
BrushCover Handle
Daily maintenance- Micro Mold
The vent in the mold is cleaned by pressing the
brush through the hole while twisting it slightly.
The hearing instrument itself and the mold must
never be washed or immersed in water or other
liquids!
Replace the wax protection system
1. The tool has two ends, one with a new filter (A)
and one with the removal tool (B).
. Insert the removal tool into the sound outlet of the
Micro Mold.
. Pull the used wax filter out slowly keeping the tool
straight.
. Turn the tool 180°.
. Push the new filter into the sound outlet and
gently remove the tool.
. Discard the used tool. Do not reuse.
The wax filter should be changed:
When you can see that the filter placed in the•
Micro Mold is clogged.
When the hearing instrument does not sound•
normal.
Use WaxStop protection systems only!
12
34
5 6
1800
B
A
A
B
A
B
A
B
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