Oticon Streamer User manual

Instructions for Use

Introduction

We would like to congratulate you on selecting one of the most user friendly

and advanced hearing device accessories on the market to enhance your

hearing solution for important and valuable everyday purposes.

The Oticon Streamer is the key to connecting your hearing instruments to

the expanding world of electronic media. Streamer allows Audio Sound

from modern communication devices such as mobile phones to be

streamed directly into your hearing instruments.

This solution gives you the world’s smallest headset and personal head-

phones for many listening and communication purposes.

Streamer uses Bluetooth to connect to electronic media and will support

connectivity with most Bluetooth-enabled sound sources in the market.

To get a quick understanding of the basic functions and operations, we ask

you to study the “Getting Started” guide included in the package.

We furthermore advise you to carefully read these instructions and

familiarise yourself with the entire contents before using Streamer. This will

help you to achieve the optimal benefits of the product for the longest time

possible.

Table of Contents

1. Package contents 5

2. Product overview 6

3. Basic use and wearing 8

3.1 What is a Streamer? 8

3.2 How to wear it 9

3.3 Protective skin 11

3.4 How to achieve the best experience 12

4. Streamer wireless ranges 14

4.1 EarStream range 14

4.2 Connect range 15

5. Battery life and maintenance 16

5.1 Charging Streamer 17

6. Functional description 20

6.1 Key lock 20

6.2 General operation 22

6.3 Using a mobile phone 24

6.3.1 Preparing Streamer and mobile phone 25

6.3.2 Incoming call 26

6.3.3 Making a phone call 27

6.3.4 Phone button 28

6.3.5 Microphone 29

4 5

1. Package contents6.3.6 Call waiting 30

6.3.7 Mobile phone sounds 31

6.4 Listening to audio sources 33

6.4.1 Connecting to wired audio input 34

6.4.2 Connecting to wireless audio source 35

6.4.3 Audio button 37

6.5 Up-Down button 38

6.5.1 Volume control 38

6.5.2 Programme shift 40

6.6 Connect button 40

6.7 Connecting to Bluetooth device 42

6.8 Out of Connect range handling 43

6.9 Pairing to a Bluetooth device 44

6.9.1 Clearing stored pairings 46

7. Visual indicators 47

8. Audible indicators 50

9. Resetting Streamer 52

10. Cleaning and maintenance 53

11. Trouble shooting 54

12. International Warranty 60

13. Product approval, precautions and markings 62

Warnings Yellow Pages

This manual Getting Started guide

USB charger cord

Protective skin

(cover)

Power supply (charger)

Audio cable, 1 m (40 inches)

Pocket clipNeck strap x 2

(1 short + 1 long)

Streamer

Charger cradle

6 7

2. Product overview

Buttons and connectors

Phone button

– Short press:

Accept incoming calls

Hook off for outgoing calls

Disconnect calls

Activate Voice Dial*

– Long press:

Reject call*

Last number re-dial*

Audio button

– Short press:

Start/Stop TV, music

Connect button

– Short press:

Connect on

– Long press:

Connect off

– Very long press:

Start pairing mode

Jack connector for

audio input

Mini USB connector for

charging the battery

Up-Down button

– Short press:

Volume control

– Long press:

Program change

Battery status indicator

Key lockMicrophone

* only with Bluetooth mobile phones

Operate

Locked

8 9

3. Basic use and wearing

3.1 What is a Streamer?

Streamer is a body-worn device that can connect your hearing instruments

wirelessly to many different sound and communication media, thus

enabling your instruments to function as wireless headphones.

If you have two hearing instruments, the sound will be streamed to both

ears.

Through Streamer, your hearing instruments can connect to a number of

ConnectLine devices and other audio sources which allows you to

use the home phone hands-free•

use a mobile phone hands-free•

listen to TV sound•

listen to music and audio from portable music players, etc.•

Streamer also works as a remote control for the hearing instruments.

3.2 How to wear it

To make sure that you receive the best

signal through Streamer, it must be kept

inside the Body Area Network. This is the

area surrounding the hearing instruments

within a range of approx. 0.5 metres. The

wireless function enabling Streamer and

hearing instruments to communicate, called

EarStream, operates at extremely low power

levels.

Fig: Body Area Network definition

10 11

When using Streamer the best result is always achieved by using the neck

strap.

The following accessories are included:

neck strap to be used to carry and use Streamer hands-free in a lavaliere.•

pocket clip to be used to attach Streamer to a pocket / inside a pocket /•

or belt while not streaming audio.

Only one of the carrying devices can be attached to Streamer at a time.

The devices are clicked onto Streamer by pressing the device onto the back

of Streamer and aligning the two points of attachments.

Use a fingernail to lift and release the device from Streamer again.

ON OFF

IMPORTANT NOTICE

Please use the neck strap carefully. Due to security reasons (to avoid

strangulation) the neck strap will automatically break if it gets caught in

something. Do not shorten or modify the neck strap in any way, i.e. such

as tie a knot to shorten the length. If a neck strap breaks, it cannot be

repaired and must be replaced. Consult your Hearing Care Professional for

a replacement.

3.3 Protective skin

The included skin is a silicone cover, which can be used to protect

Streamer against scratches and moisture and in general prolonging its fresh

appearance.

1234

12 13

3.4 How to achieve the best experience

The best listening quality is achieved by using the neck strap, i.e.1.

hands-free around the neck. The neck strap enhances the sound quality

because it has an additional antenna built-in.

Streamer can be kept in a pocket when not streaming audio, however still2.

ready to receive a phone call.

Streamer can be handheld during a phone conversation by holding it3.

close to the mouth. This ensures good quality of your speech brought to

the remote party.

When using Streamer outside in strong wind, the sensitive microphone4.

should be protected against wind noise, i.e. avoid the wind going directly

into the microphone.

Like a normal phone, Streamer microphone is sensitive to mechanical5.

noise (handling, knocking and scratching). Make sure that Streamer is

positioned and held still during a phone conversation.

The microphone must be oriented directly towards your mouth while6.

speaking within a distance from 10 to 30 cm (4 – 12 inches). This is

ensured when using the neck strap.

Depending on the placement of Streamer, minor dropouts of sound can7.

occur. If you have two hearing instruments, sound should remain in one

ear even though a dropout is happening. (To prevent dropouts the neck

strap should be used.)

The following illustrations show how Streamer should be placed during use.

Purpose: landline phone, mobile

phone, TV, music, remote control,

stand-by

Purpose: Remote

control, incoming

call notification,

and stand-by

Purpose: landline

phone, mobile phone,

remote control

Handheld

In your hand

Hands-free

Neck strap

In your pocket (pocket clip)

14 15

4. Streamer wireless ranges

4.1 EarStream range

Streamer has a digital wireless transmitter (EarStream) built-in that streams

information to your hearing instruments. The EarStream radio is activated

automatically when requested and cannot be permanently switched off.

When Streamer is streaming audio, the range to the hearing instrument

is approx. 0.5 metres (20 inches). This means that the Body Area Network

has an outer perimeter 0.5 metres from the ears and that Streamer must be

used inside this perimeter.

The range could be reduced by metal objects and strong magnetic fields.

Use of the neck strap is strongly recommended to achieve optimal

EarStream performance.

Streamer to hearing instruments: 0.5 metre range.

When Streamer is used for remote volume control only or just “stand-by”

(ready for incoming phone call) the range is up to 1 metre.

4.2 Connect range

Streamer connects to the ConnectLine devices and other wireless sound

sources by means of Bluetooth.

When the Connect function is turned on, Streamer establishes a connection

to ConnectLine devices accessible within 10 meters (30 feet) range.

The wireless range from Streamer to a Bluetooth enabled mobile phone is

also 10 meters.

The Connect range is reduced by objects between Streamer and the con-

nected sound sources.

The range may also be reduced by wireless equipment or networks in the

environment and also depends on the quality of the antenna in the mobile

phone.

Mobile phone distance to/from Streamer: 10 metres range.

16 17

5. Battery life and maintenance

Streamer has a built-in rechargeable battery.

Always start by charging your new Streamer for 2-4 hours until fully charged.

This is shown by fixed green light in the battery indicator.

The battery life of Streamer depends on the usage.

USE BATTERY LIFE*

Talking on the phone 5 hours

Listening wirelessly to TV or music 5 hours

Listening to music /

audio on wired input

6 hours

Stand-by with Connect on 70 hours

Connect off 2 years

The table is based on a fully charged new battery.

* The maximum time your battery will run before it must be recharged.

Even though Streamer has no dedicated on/off button, turning off Connect

function will result in a prolonged battery life.

5.1 Charging Streamer

The best way to preserve capacity on the battery is to charge it frequently.

Streamer should be charged every night to always ensure battery life for a

full day of operation.

To charge Streamer, connect the power adapter cord to the mini USB

connector placed at the bottom of Streamer. (A)

Alternatively connect the power cord to the

mini USB connector placed on the back of the

charger cradle and then place Streamer into the

cradle. (B)

Press Streamer gently down until the

Streamer is fully inserted into the cradle. (C)

Charger cradle

(A)

(B)

(C)

18 19

Included in the package, you will also find a USB cord that can be used to

connect and charge Streamer from a PC, allowing for frequent charging in

the office.

The battery status indicator flashes RED when the battery is very low.

The battery low condition is also acoustically indicated by two beeps in the

hearing instruments. Always charge the battery when the status indicator

starts to flash red.

When charging, the status indicator flashes GREEN.–

When fully charged the status indicator shows a fixed green light.–

When unplugging the fully charged Streamer from the charger, the status–

indicator will switch off.

STATUS INDICATOR MEANING CONDITION

Steady red light Low battery ~ 20 min talk time left

Flashing red light Very low battery ~ 5 min talk time left

Flashing green

light

Battery charging Do not disconnect

charger

Steady green

light

Battery fully charged Ready to go

Full recharging of the battery will take approx. 5 hours.

Streamer can be charged during use as well. This will prolong the charging

time.

Please check that the device you connect Streamer to via the USB cable has

been approved according to international security standards.

IMPORTANT NOTICE

The battery should not be drained completely. Keeping the battery fully

charged will prolong capacity of the battery. The battery cannot be replaced

by the user. Streamer cannot be opened without damaging it.

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