Nortel IP Phone 2210 User manual

Carrier VoIP

Nortel IP Phone 2210, 2211,

2212 User Guide

NN10042-116

Document status: Standard

Document issue: 01.03

Document date: October 2006

Product release: (I)SN09U

Job function: Product Fundamentals

Type: User Guide

Language type: EN

Nortel, the Nortel logo, and the Globemark are trademarks of Nortel Networks.

The information in this document is sourced in Canada, the United States, and the

United Kingdom.

Carrier VoIP

Nortel IP Phone 2210, 2211, 2212 User Guide

NN10042-116 01.03 Standard

(I)SN09U October 2006

Contents

New in this release 7

Overview 8

IP Phone 221x handset description 9

IP Phone 221x handset controls 12

221x handset display 13

221x handset states 14

Power off 14

Standby states 14

Active/off-hook state 14

Active/idle state 15

Error state 15

Active call state 15

Push-to-talk state 15

221x handset status indicators, icons, and soft keys 15

Inbox 16

Outbox 17

Hardware requirements 17

2245 server 17

Call Server 18

2246 Applications Gateway 18

2230 Access Point 18

2270 Wireless Security switches 18

CICM menu system 19

CICM main menu 19

Logout 20

Audio Profile 20

Feature 20

Language 20

User 21

History 21

Diagnostics 21

- 4 -

Contents

Carrier VoIP

Nortel IP Phone 2210, 2211, 2212 User Guide

NN10042-116 01.03 Standard

(I)SN09U October 2006

221x handset menus 22

Function key menu 23

User Options menu 23

Turn the handset on and off 25

Turning on the handset 26

Turning off the handset 27

Logging on 28

Logging off 30

Viewing and editing your audio profile 31

Using the main menu 33

Use the CICM Feature menu 34

Navigating the Feature menu 35

Using the Assign menus 36

Defining the key type 37

Enabling or disabling the CICM Inbox 38

Labeling a feature key 39

Using the Options menus 40

Configuring Auto Hide 41

Assigning a default DN key 42

Enabling or disabling the CICM Outbox 43

Resetting the feature keys to their defaults 44

Navigating the Call menu 45

Selecting a language 46

Testing the local mode 47

Using the User menu 48

Navigating the User information menus 49

Changing your user name 50

Enabling Auto Login 51

Viewing your login type 52

Changing your password 53

Make a call 54

Using off-hook dialing 55

Using Predial 56

Editing the predial number 57

Making a call using a headset 58

Answering a call using a headset 59

Making a call using a line 60

- 5 -

Contents

Carrier VoIP

Nortel IP Phone 2210, 2211, 2212 User Guide

NN10042-116 01.03 Standard

(I)SN09U October 2006

Answer a call 61

Answering a call 62

Answering a call while using a headset 63

Ending a call 64

While on an active call 65

Putting a call on hold 66

Resuming a call that is on hold 67

Transferring a call 68

Using the Conference call feature 69

Using Call Join 70

Muting a call 71

Unmuting a call 72

While away from your desk 73

Using Call Forward 74

Turning off call forwarding 75

Work without interruption 76

Using the Make Busy feature 77

Disabling Make Busy 78

Use the Inbox and Outbox 79

Using the Inbox 80

Using the Outbox 81

Resetting the Inbox or the Outbox 82

Additional 221x handset features 83

Silencing the ringer 84

Using Noise mode 85

Viewing the alias IP address 86

Viewing current IP address 87

Entering the extension number for the handset 88

Viewing the current call server 89

Viewing the terminal type 90

Enter text using the dialpad 91

Use the CICM Directory 92

Navigating the directory 93

Adding an entry to the directory 94

Editing a directory entry 95

Deleting a directory entry 96

Making a call using the Directory 97

Use the handset battery pack 98

Removing the battery pack 99

- 6 -

Contents

Carrier VoIP

Nortel IP Phone 2210, 2211, 2212 User Guide

NN10042-116 01.03 Standard

(I)SN09U October 2006

Inserting a battery pack 100

Changing a battery pack during a call 101

Recharging the battery 102

Handset maintenance 103

Battery packs 104

Low power indicators 104

Cleaning the handset 104

Cleaning the handset connector 105

Desktop Charger 105

Cleaning the Desktop Charger 106

Cleaning the Desktop Charger connectors 106

Terms you should know 107

Carrier VoIP

Nortel IP Phone 2210, 2211, 2212 User Guide

NN10042-116 01.03 Standard

(I)SN09U October 2006

New in this release

There have been no updates to the document in this release.

Carrier VoIP

Nortel IP Phone 2210, 2211, 2212 User Guide

NN10042-116 01.03 Standard

(I)SN09U October 2006

Overview

Nortel IP Phone 2210, 2211, 2212 (221x) wireless handsets bring Voice over

Internet Protocol (VoIP) to the work environment through the 2245 server.

221x handsets access Centrex IP Client Manager (CICM), which uses

Internet Protocol (IP) telephony to integrate voice and data capabilities. CICM

products, and its interactive dependent products, use Voice over IP (VoIP)

technology to deliver central office exchange service (Centrex) capabilities to

users connected to an IP network with a Call Server 2000 (CS2000).

Navigation •IP Phone 221x handset description (page 9)

•221x handset display (page 13)

•221x handset states (page 14)

•221x handset status indicators, icons, and soft keys (page 15)

•Inbox (page 16)

•Outbox (page 17)

•Hardware requirements (page 17)

- 9 -

Overview

Carrier VoIP

Nortel IP Phone 2210, 2211, 2212 User Guide

NN10042-116 01.03 Standard

(I)SN09U October 2006

IP Phone 221x handset description

Nortel IP Phone 2210, 2211, 2212 wireless handsets have these features:

• navigation keys:

— on the dialpad, the *and #keys function as left and right keys

— the volume keys on the handset function as up and down keys

• multifield LCD display screen: 4 lines x 19 characters

• four soft keys

• four fixed keys (five on IP Phone 2211 and 2212 handsets)

— power on/start call

— power off/end call

— FCN

—LINE

— Menu (available on IP Phone 2211 and 2212 handsets)

• six call processing keys

—Hold

— Goodbye

—Directory

—Inbox

—Mute

— Outbox

• 221x headset controls

• Headset jack

• push-to-talk radiocontrol(available onIP Phone 2211 and2212 handsets)

• microphone jack (available on IP Phone 2211 and 2212 handsets)

Figure IP Phone 2210 handset (page 10), IP Phone 2211 handset (page 11),

and IP Phone 2212 handset (page 12), identify the location of the keys and

the components available on each handset.

- 10 -

Overview

Carrier VoIP

Nortel IP Phone 2210, 2211, 2212 User Guide

NN10042-116 01.03 Standard

(I)SN09U October 2006

IP Phone 2210 handset

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