Nortel IP Phone 2001 User manual

Carrier VoIP

Nortel IP Phone 2001 User Guide

NN10300-005

Document status: Standard

Document issue: 06.04

Document date: October 2006

Product release: (I)SN09U

Job function: Fundamentals

Type: NTP

Language type: EN

Nortel, the Nortel logo, and the Globemark are trademarks of Nortel Networks.

Carrier VoIP

Nortel IP Phone 2001 User Guide

NN10300-005 06.04 Standard

(I)SN09U October 2006

Contents

New in this release 6

Features 6

Other changes 6

Overview 7

Basic features 7

Terminal display 8

IP Phone 2001 menu systems 10

Call Services menu 12

Settings menu 12

Regional menu 12

User menu 12

Terminal menu 13

Call menu 13

Softkey Status 13

Inbox 13

Outbox 13

Directory 13

Connecting the IP Phone 2001 components 14

Logging on 16

Logging off 18

Making calls 19

Making a call using off-hook dialing 20

Making a call using hands-free dialing 21

Make a call using predial 22

Editing a predialed number 23

Answering a call 24

Terminating a call 25

Navigating the menu system 26

Navigating the Main menu 27

- 4 -

Contents

Carrier VoIP

Nortel IP Phone 2001 User Guide

NN10300-005 06.04 Standard

(I)SN09U October 2006

Navigating the Call Services menu 28

Navigating the Settings menu 29

Navigating the Regional menu 30

Navigating the User menu 31

Navigating the Terminal menu 32

Navigating the Call menu 33

Navigating the Feature menu 34

Navigating the Directory menu 35

Using the Call Services menu 36

Activating a feature from the menu 37

Using a soft key to activate a feature 38

Assigning a feature to a soft key 39

Removing a feature assignment from a soft key 40

Resetting soft keys to the default 41

Viewing soft key assignments 42

Displaying soft key labels while on a call 43

Hiding soft key labels 44

Viewing feature profiles 45

Labeling soft keys 46

Using the Regional menu 47

Selecting the language 48

Selecting the time zone 49

Enabling Daylight Saving time 50

Disabling Daylight Saving time 51

Defining the time format 52

Defining the date format 53

Resetting the default time 55

Using the User menu 56

Viewing your user name 57

Viewing your login type 58

Viewing, disabling, or enabling Auto Login 59

Changing your password 60

Using the Terminal menu 61

Viewing and editing your audio profile 62

Adjusting the contrast level of the display 64

Performing a firmware upgrade 65

Call menu 66

Accessing the Feature menu 67

Resetting the Inbox or Outbox 68

Resetting soft keys to the defaults 69

- 5 -

Contents

Carrier VoIP

Nortel IP Phone 2001 User Guide

NN10300-005 06.04 Standard

(I)SN09U October 2006

Using the Feature menu 70

Using the Assign menu 71

Defining the Key type 72

Enabling or disabling AutoScroll 74

Resetting the feature keys to the defaults 75

Labeling a feature 76

Using the Options menu 77

Enabling or disabling Auto Hide 78

Defining your default feature 79

Assigning the Outbox to a key 80

Using the Directory menu 81

Adding an entry to the directory 82

Editing a directory entry 84

Deleting an entry from the directory 86

Making a call using the directory 87

Using the Inbox 88

Accessing the Inbox 89

Viewing Inbox call information 90

Storing a number from the Inbox 91

Using the Inbox to make a call 92

Using the Outbox 93

Accessing the Outbox 94

Viewing Outbox call information 95

Storing a number from the Outbox 96

Using the Outbox to make a call 97

Call Services 98

Call Services menu 98

Feature profiles 98

Soft key assignment 99

Examples of feature to soft key mapping 100

Mute feature 104

Inbox 105

Outbox 106

Using the dialpad to enter text 107

Use the IP Phone 2001 with the IP Softphone m6350 109

Access Code summary 110

Carrier VoIP

Nortel IP Phone 2001 User Guide

NN10300-005 06.04 Standard

(I)SN09U October 2006

New in this release

The following sections detail what’s new in Nortel IP Phone 2001 User Guide

(NN10300-005) for release (I)SN09U.

•Features (page 6)

•Other changes (page 6)

Features See the following sections for information about feature changes:

•Using the Call Services menu (page 36)

•Call Services (page 98)

•Mute feature (page 104)

Other changes

Thestyleinwhichthe materialispresented,andthetemplateofthebookhave

been revised to comply with the Modular Task-Based Information (MTBI)

standard.

Carrier VoIP

Nortel IP Phone 2001 User Guide

NN10300-005 06.04 Standard

(I)SN09U October 2006

Overview

The IP Phone 2001 brings voice and data to the desktop by connecting

directly to a Local Area Network (LAN) through an Ethernet connection.

Basic features

The IP Phone 2001 supports these features:

• four soft keys

• multifield LCD screen

• speaker for on-hook dialing or on-hook listening

• volume control bar for adjusting ringer, speaker and handset volume

• two specialized fixed keys:

—Services

—Inbox

• three Call processing fixed keys:

—Line

—Hold

— Goodbye

• Automatic network configuration

Not all features are available on all telephones. Consult your system

administrator to verify which features are available to you.

The IP Phone 2001 does not have a microphone for handsfree talking. A mute

function is available through the Call Services Menu.

Figure IP Phone 2001 (page 8), shows the location of the keys and the

components of the IP Phone 2001.

- 8 -

Overview

Carrier VoIP

Nortel IP Phone 2001 User Guide

NN10300-005 06.04 Standard

(I)SN09U October 2006

IP Phone 2001

Terminal display

Figure IP Phone 2001 display (page 9), describes the IP Phone 2001 display

areas.

- 9 -

Overview

Carrier VoIP

Nortel IP Phone 2001 User Guide

NN10300-005 06.04 Standard

(I)SN09U October 2006

IP Phone 2001 display

Carrier VoIP

Nortel IP Phone 2001 User Guide

NN10300-005 06.04 Standard

(I)SN09U October 2006

IP Phone 2001 menu systems

After you have successfully logged on to the IP Phone, the menu systems are

activeandavailable.Menuitems,the Inbox,theOutbox,andDirectoryentries,

are accessed through lists. An up or down arrow appears beside an item to

indicate the navigation key you can press to scroll to the next item. Labels

appear on the bottom row above the soft keys, in response to items selected

in the display.

The IP Phone menu system provides access to these menus and submenus.

• Logoff

• Call Services

• Settings

— Regional

—User

— Terminal

—Call

•Directory

•Inbox

• Outbox

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