Nortel 1210 User manual

Networking & Telecommunications

Allegheny Hall, Bsmt Room 013

121 W. Rosedale Ave 610-436-3535

West Chester University fax: 610-436-3110

West Chester, Pennsylvania 19383 www.wcupa.edu

Model 1210 Revised 03/26/12 Page 1 of 6

Model 1210 VoIP Telephone

Reference Guide

Model 1210 Revised 03/26/12 Page 2 of 6

Placing a Call

Lift the handset.

The primary line is active (also referred to as Key 0), or press a line specific line key to

select a different line to place your call.

Dial the number. Use 8 -1- area code and number for all outgoing calls. If the call is a

local West Chester number, you will not need to dial the 1.

Ending a Call

Return the handset to the base.

- - - or - - -

Press the key.

Answering a Call

To answer, simply pick up the handset or press the .speaker key.

Press the key to disconnect.

Volume Adjustments

The volume key applies to the mode of use you are currently in.

For example, if the phone is ringing for an incoming call and you press the

key, the volume of the phone ringer will increase.

If you are on a call and press the key, the sound of what you hear in the

handset will get lower

Hands Free Dialing

via the Speaker

To use the hands free speaker (monitor), press the (speaker) key, dial the

number, speak or lift the handset to begin your conversation

To disconnect the call, press the key.

Note: the speaker can also be used to conduct a call.

Model 1210 Revised 03/26/12 Page 3 of 6

Placing a Call on Hold

Retreiving a Call

From Hold

To place a call on hold, press the key

Note: you will not see any indicator in the display, however you will receive a reminder

alert every 20 seconds while the call is on hold.

To take a call off hold, press the key

Voicemail Access

Press the key or Dial 2232

Voicemail still functions the same as before. Please refer to the Voicemail Instructions

for further assistance in using the voicemail system.

Note: Voicemail must be added to the telephone number for this to work.

Conference Calling

(3-way)

To conference two callers and yourself:

Place a call to get the first party on the line; press the soft key below Conf shown in

the phone display.

Dial the second party; announce yourself (if desired);

Press Conf again and all three parties on the line together.

Note: You cannot place a conference call and then hang up. Because you initiated the

call, when you disconnect, the other two parties are also disconnected.

Transferring A Call

To transfer a call:

With the caller on the line, press the soft key below Trans shown in the phone display.

Dial the four digit extension you wish to transfer to

Press Trans again to complete transfer.

Return handset to the base.

Model 1210 Revised 03/26/12 Page 4 of 6

Forwarding All Calls

Cancel Call Forwarding

To forward all calls so your phone will not ring (same as the old 72 forward):

Press the soft key below Forward or Fwd shown in the phone display.

Enter the four digit extension you wish to forward calls to (enter 2232 if forward calls to

voicemail).

Press the soft key below Forward or Fwd again. The letter “CFWD” will appear in the

display. This confirms the is call forwarding.

To cancel call forwarding:

Press the soft key below Forward or Fwd shown in the phone display.

The display will change and now show the option OK on the left and Cancel on the

right. Press the soft key below the Cancel.

Press the soft key below Forward or Fwd again. The letter “CFWD” will appear in the

display. This confirms the is call forwarding.

Phone Settings

There are some personalized settings available to you such as ring tones, contrast

adjustments, etc.

To access a the telephone settings, press MENU or the key to open the

main menu.

Use the key to navigate to the settings and make desired changes

When finished, press the key to exit.

- - - - - - - - - - - - - - - - - - - - - - - - - -- - - - - - - - - - - - - - - - -- - - - - - - - - - - - - - - - - - - -

ADDITIONAL INFORMATION REGARDING SETTINGS:

Model 1210 Revised 03/26/12 Page 5 of 6

Model 1210 Revised 03/26/12 Page 6 of 6

Phone Image

Model 1110

NOTE: Where the phone brand shows “Nortel” in this image, it can also say “Avaya”.

The phones are identical regardless of which name appears.

LCD Display Image

NOTE: WCU DN (aka telephone number) numbers are four digits. Where 210 is

displayed above, you will see your 4 digit extension.

Where “feature” is displayed above, you will see Fwd

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