Nortel 1210 User manual
Networking & Telecommunications
Allegheny Hall, Bsmt Room 013
121 W. Rosedale Ave 610-436-3535
West Chester University fax: 610-436-3110
West Chester, Pennsylvania 19383 www.wcupa.edu
Model 1210 Revised 03/26/12 Page 1 of 6
Model 1210 VoIP Telephone
Reference Guide
Model 1210 Revised 03/26/12 Page 2 of 6
Placing a Call
Lift the handset.
The primary line is active (also referred to as Key 0), or press a line specific line key to
select a different line to place your call.
Dial the number. Use 8 -1- area code and number for all outgoing calls. If the call is a
local West Chester number, you will not need to dial the 1.
.
Ending a Call
Return the handset to the base.
- - - or - - -
Press the key.
Answering a Call
To answer, simply pick up the handset or press the .speaker key.
Press the key to disconnect.
Volume Adjustments
The volume key applies to the mode of use you are currently in.
For example, if the phone is ringing for an incoming call and you press the
key, the volume of the phone ringer will increase.
If you are on a call and press the key, the sound of what you hear in the
handset will get lower
Hands Free Dialing
via the Speaker
To use the hands free speaker (monitor), press the (speaker) key, dial the
number, speak or lift the handset to begin your conversation
To disconnect the call, press the key.
Note: the speaker can also be used to conduct a call.
Model 1210 Revised 03/26/12 Page 3 of 6
Placing a Call on Hold
Retreiving a Call
From Hold
To place a call on hold, press the key
Note: you will not see any indicator in the display, however you will receive a reminder
alert every 20 seconds while the call is on hold.
To take a call off hold, press the key
Voicemail Access
Press the key or Dial 2232
Voicemail still functions the same as before. Please refer to the Voicemail Instructions
for further assistance in using the voicemail system.
Note: Voicemail must be added to the telephone number for this to work.
Conference Calling
(3-way)
To conference two callers and yourself:
Place a call to get the first party on the line; press the soft key below Conf shown in
the phone display.
Dial the second party; announce yourself (if desired);
Press Conf again and all three parties on the line together.
Note: You cannot place a conference call and then hang up. Because you initiated the
call, when you disconnect, the other two parties are also disconnected.
Transferring A Call
To transfer a call:
With the caller on the line, press the soft key below Trans shown in the phone display.
Dial the four digit extension you wish to transfer to
Press Trans again to complete transfer.
Return handset to the base.
Model 1210 Revised 03/26/12 Page 4 of 6
Forwarding All Calls
Cancel Call Forwarding
To forward all calls so your phone will not ring (same as the old 72 forward):
Press the soft key below Forward or Fwd shown in the phone display.
Enter the four digit extension you wish to forward calls to (enter 2232 if forward calls to
voicemail).
Press the soft key below Forward or Fwd again. The letter “CFWD” will appear in the
display. This confirms the is call forwarding.
To cancel call forwarding:
Press the soft key below Forward or Fwd shown in the phone display.
The display will change and now show the option OK on the left and Cancel on the
right. Press the soft key below the Cancel.
Press the soft key below Forward or Fwd again. The letter “CFWD” will appear in the
display. This confirms the is call forwarding.
Phone Settings
There are some personalized settings available to you such as ring tones, contrast
adjustments, etc.
To access a the telephone settings, press MENU or the key to open the
main menu.
Use the key to navigate to the settings and make desired changes
When finished, press the key to exit.
- - - - - - - - - - - - - - - - - - - - - - - - - -- - - - - - - - - - - - - - - - -- - - - - - - - - - - - - - - - - - - -
ADDITIONAL INFORMATION REGARDING SETTINGS:
Model 1210 Revised 03/26/12 Page 5 of 6
Model 1210 Revised 03/26/12 Page 6 of 6
Phone Image
Model 1110
NOTE: Where the phone brand shows “Nortel” in this image, it can also say “Avaya”.
The phones are identical regardless of which name appears.
LCD Display Image
NOTE: WCU DN (aka telephone number) numbers are four digits. Where 210 is
displayed above, you will see your 4 digit extension.
Where “feature” is displayed above, you will see Fwd
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