NEC POWERMATE 5100 - SERVICE User manual

First Printing — July 1998

NEC Computer Systems Division

Packard Bell NEC, Inc.

1 Packard Bell Way

Sacramento, CA 95828-0903

Proprietary Notice and Liability Disclaimer

The information disclosed in this document, including all designs and

related materials, is the valuable property of NEC Computer Systems

Division, Packard Bell NEC, Inc. (hereinafter “NEC CSD”) and/or its

licensors. NEC CSD and/or its licensors, as appropriate, reserve all patent,

design, manufacturing, reproduction, use, and sales rights thereto, except to

the extent said rights are expressly granted to others.

The NEC CSD product(s) discussed in this document are warranted in

accordance with the terms of the Warranty Statement accompanying each

product. However, actual performance of each such product is dependent

upon factors such as system configuration, customer data, and operator

control. Since implementation by customers of each product may vary, the

suitability of specific product configurations and applications must be

determined by the customer and is not warranted by NEC CSD.

To allow for design and specification improvements, the information in this

document is subject to change at any time, without notice. Reproduction of

this document or portions thereof without prior written approval of

NEC CSD is prohibited.

As an ENERGY STAR partner, NEC Computer Systems Division (NEC CSD) has

determinedthat this product meets the ENERGY STAR guidelines for energy

efficiency.

FaxFlash is a service mark and WebTelligent is a trademark of NEC Computer Systems

Division, Packard Bell NEC, Inc.

NEC and PowerMate are registered trademarks of NEC Corporation, used under license.

ENERGY STAR is a U.S. registered trademark.

All other product, brand, or trade names used in this publication are the trademarks or

registered trademarks of their respective trademark owners.

Using This Guide ix

Using This Guide

The PowerMate 5100 Series User’s Guide provides a

comprehensive reference to information about your

computer.

The guide contains the following information:



Chapter 1, Reviewing System Features, provides a look at

the front, rear, internal, and peripheral features of the

system. It also gives a summary of the system’s hardware

and software, and security features.

The chapter includes a quick-reference chart for finding

information described more fully later in the document.



Chapter 2, Setting Up the System, explains how to set up,

start up, and shut down the system. It also provides

information on installing applications and tips on caring

for the system.



Chapter 3, Configuring the System, describes how to use

the software utilities shipped with your system, including

the BIOS Setup Utility, the NEC Select Install CD, and the

NEC Driver CD. It also provides detailed information on

jumpering devices in the system.



Chapter 4, Managing System Resources, describes the

utilities that allow you to identify and control system and

networked resources. See this chapter for information

about LANDesk®Client Manager, NEC WebTelligent,

the NEC SNMP Agent, the Cheyenne backup utility, and

NEC Security.



Chapter 5, Installing Options, provides detailed

installation procedures for internal options.

x Using This Guide



Chapter 6, Solving System Problems, contains

troubleshooting tips for solving simple problems and

describes how to find help when you cannot solve a

problem yourself.



Chapter 7, Getting Services and Support, describes the

services available to you for information and help, and

describes how to access the services.



Appendix A, Setting Up a Healthy Work Environment,

contains guidelines to help you use your computer

productively and safely. This appendix also instructs you

on how to set up and use your computer to reduce your

risk of developing nerve, muscle, or tendon disorders.

WARNING

Prolonged or improper use of a computer

workstation may pose a risk of serious injury. To

reduce your risk of injury, set up and use your

computer as described in Appendix A, Setting Up

a Healthy Work Environment.



Appendix B, System Specifications, provides a technical

description of your computer and its components.



Appendix C, Questions and Answers, provides answers to

questions frequently asked about the system.

Using This Guide xi

Text Conventions

This guide uses the following text conventions.



Warnings, cautions, and notes have the following

meanings:

WARNING

Warnings alert you to situations that could result

in serious personal injury or loss of life.

CAUTION

Cautions indicate situations that can damage the

hardware or software.

Note:

Notes give important information

about the material being described.



Names of keyboard keys are printed as they appear on the

keyboard, for example, Ctrl, Alt, or Enter.



Text or keystrokes that you enter appear in boldface type.

For example, type abc123 and press Enter.



File names are printed in uppercase letters. For example,

AUTOEXEC.BAT.

xii Using This Guide

Related Documents

In addition to this guide, the following printed documentation

ships with your computer.



NEC PowerMate 5100 Series Quick Setup/Quick

Reference

The Quick Setup shows how to quickly get the system

connected and powered on.

The Quick Reference briefly describes the documentation,

NEC CSD tools and utilities, software applications, and

services available with the NEC PowerMate®5100 Series

computer.



How Does Your Workplace Measure Up?

This brochure provides information for setting up and

using the computer productively and safely. Information

includes guidelines to reduce the risk of injury associated

with using a computer.



NEC PowerMate 5100 Series Release Notes

Release Notes provide additional information about the

computer that was not available at the time the user’s

guide was printed.



NEC PowerMate Series Installing Your Applications

Follow the directions in this brief document to install

applications and the NEC Help Center on your system

from the NEC Select Install CD.

Using This Guide xiii

Your system comes with the following online documentation

on the NEC Select Install CD:



NEC Help Center

The NEC Help Center is an online version of the printed

user’s guide. It provides information about your system

under the following topics: System Tour, System

Information, System Upgrades, FAQs, and Service &

Support.



Healthy Environment

This is an online help file that complements the “How

Does Your Workplace Measure Up?” brochure.

In addition to the documentation that ships with the system,

the following documentation is available from NEC CSD:



NEC PowerMate 5100 Series Service and Reference

Manual (part number 819-181926-000)

This manual provides information for maintaining,

troubleshooting, and repairing the computer. This manual

also includes hardware and interface information for

programmers, engineers, and others who need to know

how the system is designed.

To purchase the service and reference manual, call NEC

CSD at 1-800-632-4525 (in the U.S. and Canada) or your

local NEC CSD sales provider (outside the U.S. and

Canada).



NEC CSD FaxFlashSM

NEC CSD FaxFlash is an automated service that sends the

latest information about NEC CSD and its products

directly to a fax machine. The service is available 24 hours

a day, 7 days a week.

xiv Using This Guide

Obtain product literature and technical information

bulletins with FaxFlash. By using FaxFlash, you can be

kept up-to-date on the latest technical information for your

system.

See “NEC CSD FaxFlash Service” in Chapter 7 for

information about using FaxFlash.

Contents iii

Contents

Using This Guide

Text Conventions.............................................................................xi

Related Documents.........................................................................xii

1 Reviewing System Features

Front Features............................................................................... 1-2

System Controls and Lamps .................................................. 1-4

Diskette Drive A.................................................................... 1-5

CD-ROM Drive..................................................................... 1-6

Rear Features................................................................................ 1-6

External Connectors .............................................................. 1-7

Power Supply Features.........................................................1-10

Inside Features.............................................................................1-11

System Board.......................................................................1-12

Riser Board..........................................................................1-13

Power Supply.......................................................................1-13

IntelliCase Chassis ...............................................................1-14

Speakers ......................................................................................1-14

System Features...........................................................................1-16

Hardware..............................................................................1-16

Software...............................................................................1-18

Preloaded Operating System .........................................1-18

NEC Select Install CD ..................................................1-18

NEC Driver CD............................................................1-20

Security................................................................................1-21

2 Setting Up the System

Cable Connections........................................................................ 2-2

Startup.......................................................................................... 2-4

Shutdown...................................................................................... 2-5

Power-Saving Features.................................................................. 2-7

System Care.................................................................................. 2-7

Protecting the System From Damage..................................... 2-8

Keeping the System in Good Condition................................. 2-9

iv Contents

Moving or Shipping the System............................................2-10

More Information.........................................................................2-11

3 Configuring the System

Configuration Tools and Utilities .................................................. 3-2

BIOS Setup Utility........................................................................ 3-5

How to Start BIOS Setup....................................................... 3-5

How to Use BIOS Setup........................................................ 3-6

Maintenance Menu................................................................ 3-7

Main Menu............................................................................ 3-8

Advanced Menu ...................................................................3-10

Security Menu......................................................................3-19

Power Menu.........................................................................3-21

Boot Menu ...........................................................................3-23

Exit Menu ............................................................................3-25

FLASH Utility.............................................................................3-25

NEC Select Install CD .................................................................3-26

Introducing Select Install Options.........................................3-27

Choosing a Program.............................................................3-28

Rebuilding the Hard Drive and Restoring the Operating

System...............................................................................3-29

Auto Rebuild and Restore.............................................3-30

Custom Rebuild and Restore.........................................3-34

Restoring the Operating System............................................3-39

Installing Applications..........................................................3-43

Using the Selective Application Restore Program

on a Remote CD................................................................3-45

NEC Help Center.........................................................................3-48

Installing the NEC Help Center ............................................3-48

Uninstalling the NEC Help Center........................................3-49

NEC Driver CD...........................................................................3-49

Installing Drivers with the NEC Driver CD...........................3-50

Installing Drivers from a Remote CD....................................3-51

Contents v

Jumper Settings............................................................................3-54

System Board Jumper Settings..............................................3-54

Verifying the Processor Speed.......................................3-56

Clearing a Password......................................................3-59

Hard Drive Jumper Settings..................................................3-61

NEC 32X CD-ROM Drive....................................................3-62

4 Managing System Resources

System Management Tools ........................................................... 4-2

LANDesk Client Manager............................................................. 4-4

PC Health Indicator............................................................... 4-6

Managing Workstations ................................................. 4-6

Selecting the PC Health Meter ....................................... 4-6

Monitoring PC Health.................................................... 4-7

Inventory............................................................................... 4-7

DMI...................................................................................... 4-8

Monitoring Capabilities......................................................... 4-9

Using the Chassis Intrusion Notification Feature...........4-10

LDCM Admin Function .......................................................4-11

Cheyenne Backup........................................................................4-11

NEC Security...............................................................................4-12

NEC SNMP Agent.......................................................................4-12

Installing the NEC SNMP Agent ..........................................4-14

Configuring the NEC SNMP Agent for Windows 95............4-14

Configuring the NEC SNMP Agent for Windows 98............4-16

Configuring the NEC SNMP Agent for Windows NT...........4-18

NEC WebTelligent.......................................................................4-19

NEC WebTelligent Features.................................................4-20

NEC WebTelligent Requirements.........................................4-22

NEC WebTelligent Installation.............................................4-23

NEC Configuration Change Notification......................................4-28

NEC Auto Backup Utility ............................................................4-29

5 Installing Options

General Rules ............................................................................... 5-2

Safety Precautions......................................................................... 5-2

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