MuxLab 500464-V2 User manual

HDMI 2.0 Fiber

Extender Kit

Installation Guide

500464-V2

HDMI 2.0 Fiber Extender Kit Installation Guide

SAFETY PRECAUTIONS

To insure the best from the product, please read all instructions carefully before using

the device. Save this manual for further reference.

⚫Follow basic safety precautions to reduce the risk of fire, electrical shock and injury

to persons.

⚫Do not dismantle the housing or modify the module. It may result in electrical shock

or may burn.

⚫To prevent fire or shock hazard, do not expose the unit to rain, moisture or install this

product near water. Keep the product away from liquids.

⚫Spillage into the housing may result in fire, electrical shock, or equipment damage. If

an object or liquid falls or spills on to the housing, unplug the module immediately.

⚫Do not use liquid or aerosol cleaners to clean this unit. Always unplug the power to

the device before cleaning.

⚫Using supplies or parts not meeting the product’s specifications may cause damage,

deterioration or malfunction.

⚫Refer all servicing to qualified service personnel.

⚫Install the device in a place with good ventilation to avoid damage caused by

overheating.

⚫Unplug the power cord when left unused for a long period of time.

⚫Do not put any heavy items on the unit.

⚫Do not remove the housing of the device as you may be exposed to dangerous

voltage or other hazards.

⚫Do not twist or pull with force ends of the optical cable attached to the unit, as it may

cause damage.

⚫Information on disposal of devices: do not burn or mix with general household waste,

please treat this device as normal electrical wastes.

⚫Unpack the equipment carefully and save the original box and packing material for

possible future shipment

NOTICE:

•Please read this user manual carefully before using the product.

HDMI 2.0 Fiber Extender Kit Installation Guide 
© MuxLab Inc. 2020 3
Contents 
1. Introduction .................................................................................................................4
1.1 Introduction to the 500464-V2 ...........................................................................4
1.2 Features ............................................................................................................4
1.3 Package Contents .............................................................................................4
2. Specifications..............................................................................................................5
3. System Requirement for Installation ...........................................................................5
3.1 Hardware requirements .....................................................................................5
3.2 Software requirements ......................................................................................6
3.3 AC/DC Power Adapter (Technical Advisory) ......................................................6
4. System Connection.....................................................................................................6
4.1 Safety Precautions ............................................................................................6
4.2 System Diagram ................................................................................................6
4.3 Connection Procedure.......................................................................................7
5. Troubleshooting & Maintenance .................................................................................9
Maintenance..........................................................................................................10 
Technical Support and Service ..............................................................................10 
Certification of Eye Safety .....................................................................................10 
Regulatory Compliance ................................................................................................11 

HDMI 2.0 Fiber Extender Kit Installation Guide

1. Introduction

1.1 Introduction to the 500464-V2

The HDMI 2.0 Fiber Extender Kit, 500464-V2 enables the user to transmit 4K

(4096x2160) video at 60Hz signal up to 3300ft (1000m) with OM4 multimode fiber, with

any form of scaling or data compression being applied to the signal. This device

supports a total data throughput of 18Gbps (6Gbps per lane).

The unit supports one (1) SC connector and may be connected with OM3 or OM4

multi-mode fiber between the Transmitter and Receiver, providing a clean, secure and

easy installation with ideal electrical isolation, and immune to electrical hazard and

interference. Maximum distance will be achieved with OM4 fiber. The 500464-V2

Transmitter may be powered via USB power (with the included power supply), or from

the 5V supplied from pin #18 of the HDMI connector of the source side only. Note that if

the source does not adequately supply this power on its HDMI connector, then the

included power supply must be used. This kits includes two (2) 1m HDMI 2.0 Premium

Certified Cables to connect to source and sink devices.

1.2 Features

•Supports the HDMI 2.0 standard

•Up to 3300ft (1000m) over 50/125m multi-mode fiber at 4K (4096x2160)

resolution, @ 60Hz refresh rate

•Bandwidth of 18Gbps, supporting up to 4K (4096X2160) @ 60Hz

•Supports CEC, ARC, EDID and HDCP 1.4 & 2.2

•Supports HDR formats, including HDR10+, Dolby Vision, and HLG

•Includes two (2) 1m HDMI 2.0 Premium Certified Cables

•Compact enclosure for tight spaces

1.3 Package Contents

•One (1) HDMI 2.0 Fiber Transmitter

•One (1) HDMI 2.0 Fiber Receiver

•Two (2) Power Supplies, 5VDC @ 1A with interchangeable US, UK & Euro

Blades

•Two (2) 1m HDMI 2.0 Premium Certified Cables

•Two (2) USB type A to micro USB cables

•One (1) User Manual (available via download from the MuxLab website)

Notes：Confirm that the product and accessories are all included, if not please contact

your dealer.

HDMI 2.0 Fiber Extender Kit Installation Guide

2. Specifications

Environment

HDMI 2.0

Devices

Plasma, projectors, monitors, Television, PC, laptops, and servers

supporting HDMI.

Transmission

Transparent to the user

Video Bandwidth

18 Gbps (6 Gbps per lane)

Video Resolution

Up to 4096x2160 @ 60Hz

Signals

HDMI 2.0

Connectors per unit

One (1) HDMI Female Connector

One (1) SC Optical Connector

One (1) Micro USB connector for external power

Maximum Distance

3300ft (1000 m) over 50/125m multi-mode OM4 fiber.

(OM3 fiber may also be used, but with slightly less distance)

Cable

•Includes two (2) 1m HDMI 2.0 Premium Certified Cables

•Requires one (1) SC multi-mode fiber, having a 50/125m core

for the link connection (fiber cable not included)

Power Supply

Two (2) 110-240V to 5VDC, 1A power supply with interchangeable

blades for US, UK & Euro

Temperature

Operating: 0° to 50°C Storage: -30° to 70°C

Humidity: Up to 85% non-condensing

Enclosure

Plastic

Dimensions

2.49” x 1.37” x 0.57” (63 x 35 x 15 mm)

Weight

0.70 lbs (0.32 kg)

Compliance

Regulatory: FCC, CE, RoHS

Safety

Optical Fiber Communication System Class 1 Eye Safety per IEC

60825-1

Warranty

2 years

Order Information

500464-V2 HDMI 2.0 Fiber Extender Kit

3. System Requirement for Installation

3.1 Hardware requirements

1) A HDMI source and display is required, supporting the graphic resolution of the

HDMI 2.0 Fiber Extender Kit Installation Guide

HDMI 2.0 Fiber Extender Kit.

2) No special requirements for memory size, CPU speed and chipsets are needed,

assuming the HDMI graphic controllers/cards have already been properly installed.

3.2 Software requirements

No special restrictions, considering that the HDMI graphic controller and OS have

already been properly installed.

3.3 AC/DC Power Adapter (Technical Advisory)

The included power supply adaptors and USB cables can provide power to both the

Transmitter and Receiver. Although the HDMI interface of the source typically provides

5VDC on pin #18 of the HDMI connector, the USB power supply option is recommended

as a more stable power source for the Transmitter.

4. System Connection

4.1 Safety Precautions

This system should be installed in a clean environment with temperature and

humidity within the specified operating levels (see the specifications table).

4.2 System Diagram

HDMI 2.0 Fiber Extender Kit Installation Guide

4.3 Connection Procedure

a) Connect the Transmitter to the source equipment (such as a Blu-Ray Player), and

connect the Receiver to the sink equipment (such as a display). Use the two (2)

included 1m HDMI 2.0 Premium Certified cables to connect the Transmitter and

Receiver to source devices and Displays, respectively. Connect the USB Power

Supply to the Receiver. Power on the HDMI source and display. The Transmitter

will be turned on due to the 5V supplied by pin #18 of HDMI interface of the source.

Even though the units are being powered, it is recommended that the USB Power

Supply be used as well for a more stable power source for the Transmitter, since

some sources may not be capable of providing sufficient power.

b) The Power LED will illuminate when the 500464-V2 is connected to the HDMI

interface of the source and display via the included HDMI cables.

c) Connect an SC terminated multimode optical fiber between the Transmitter and

Receiver. Ensure the connectors are fully inserted.

d) The LED changes colors depending on the unit status. The table below describes

the colors and their meaning.

LED Color Status Indicators

LED Color

Link Status

OFF

Extender end has no power.

Red

Extender detects an open fiber connection and has disabled

the lasers.

Yellow

Fiber link detected, but HDMI initialization failed.

White

Video active, without HDCP encryption.

Green

Video active, with HDCP 1.x encryption.

Blue

Video active, with HDCP 2.x encryption.

Purple

Fiber connection is open and lasers have been disabled.

Bootloader connected for firmware upgrade.

Note: The status LED will turn OFF after 2 minutes of no status change, however

the LED will re-illuminate when the status changes.

HDMI 2.0 Fiber Extender Kit Installation Guide

Note1: DO NOT look directly into the SC receptacles of the Transmitter, while it is

powered on, even though this product is strictly regulated to operate under

LASER Class I, classified by CDRH/FDA for eye safety.

Note2: Units support an extension distance up to 1000m using OM4 multimode fiber.

OM3 fiber may also be used, but your distance may be slightly reduced.

Note3: Use the included 1m HDMI 2.0 Premium Certified cables to connect these

devices to the end equipment (such as Blu-ray Players, Media Players, etc.,

and TVs).

a) Connect the Transmitter to the HDMI connector of the source using the

included 1m HDMI 2.0 Premium Certified cable.

b) Connect the Receiver to the HDMI connector of the display using the

included 1m HDMI 2.0 Premium Certified cable.

c) These units should be connected together with a single length of multimode

fiber cable (sold separately) meeting the spec herein, while ensuring that

the optical SC connector end-faces are clean.

d) To ensure proper connectivity, confirm that the LEDs on both the

Transmitter and Receiver are indicating proper operation, see the LED

Color Status Indicator table above.

HDMI 2.0 Fiber Extender Kit Installation Guide

5. Troubleshooting & Maintenance

The following section describes some of the symptoms, probable causes and possible

solutions in regard to the installation of the 500464-V2 HDMI 2.0 Fiber Extender Kit.

The display only shows a blank (black) screen.

- Ensure that the USB power supplies are firmly connected and that both Transmitter

and Receiver Power LEDs are ON.

- Ensure that the HDMI connectors are firmly plugged into the HDMI connector of the

source and display using the two (2) included 1m HDMI 2.0 Premium Certified

cables.

- Ensure that the Transmitter and Receiver modules are plugged in the correct order

to the source and display, respectively (reversing the order will not work).

- Check if the source and display are powered on.

- Ensure that the multimode fiber SC connector is properly inserted into both the

Transmitter and Receiver.

- Reset the system by disconnecting and reconnecting the Transmitter HDMI or

Receiver HDMI side units, or by disconnecting and reconnecting the USB power

cables that are plugged in the Transmitter and Receiver modules.

- If necessary try to re-boot the system and re-connect the HDMI 2.0 Fiber Extender

Kit.

Screen is distorted or the display is noisy.

- Check if the graphic resolution is properly set. Go to the display properties and

confirm the settings.

- Ensure that the resolution is set to a maximum of 4K (4096x2160) at 60Hz refresh

ratio.

- Reset the system.

- Disconnect and reconnect the HDMI Fiber Extender Kit units or their power supply

adapters.

If you still cannot diagnose the problem, please call MuxLab Customer Technical

Support at 877-689-5228 (toll-free in North America) or (+1) 514-905-0588

(International).

HDMI 2.0 Fiber Extender Kit Installation Guide

Maintenance

No special maintenance is required for the HDMI 2.0 Fiber Extender Kit and power

adapters. Ensure that the HDMI modules and power adapters are stored or used in an

environment free from high temperature, humidity or dust/dirt contamination. Use

accordingly to the specifications.

There are no user serviceable parts inside these units. Refer all service and repair

issues to MuxLab.

Technical Support and Service

For commercial or general product support, contact your reseller. For technical service,

contact MuxLab by email [email protected] or visit MuxLab’s website at

www.muxlab.com

Certification of Eye Safety

This laser component is certified by CDRH/FDA referred as classified in Laser Class 1

(IEC60825-1).

Caution – Use of controls, adjustments or performance of procedures other than those

specified herein may re using a Premium High Speed HDMI Cable between 0.5m to 3m

in length sult in hazardous radiation exposure.

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