MuxLab 500409 User manual
© MuxLab Inc. 94-000914-A SE-000914-A
2321 Rue Cohen, Montreal Quebec, Canada. H4R 2N7
Tel: (514) 905-0588 Fax: (514) 905-0589
Toll Free (North America): (877) 689-5228
Specifications
Environment
HDMI 2.0
Devices
DVD, plasma, projectors, monitors, TV,PC, laptops, servers
supporting HDMI.
Transmission
Transparent to the user
Bandwidth
594MHz
Signals
HDMI 2.0 and HDCP 2.2
Connectors
One (1) HDMI receptacle.
One (1) RJ45S for Cat 6a/7 unshielded or shielded twisted pair.
One (1) 3.5mm jacks for 1-way IR (emitter orsensor) (IR port
supports carrier wave from 38to 60KHz)
Note: HDMIcables not included.
Maximum Distance
Based on amaximum
length of 6.6 ft (2 m) of
HDMI cable per end.
30m (100ft) at 4K/60 (4:4:4) uncompressed over Cat 6a/7
40m (130ft) at 4K/30 (4:4:4) uncompressed over Cat 6a/7
45m (148ft) at 1080p/60 uncompressed over Cat 6a/7
Note: When installed in an electrically noisy environment, an
STP cable must be used. Also, cross-connection reduces the
effective distance depending on the grade oftwistedcable used.
RJ45 Pin Configuration
Reverse Polarity
Sensitive. Use EIA/TIA
568A or 586B straight-
through wiring.
RJ45 Link
Pin 1 (R) Pin 2 (T)
Pin 3 (R) Pin 6 (T)
Pin 4 (R) Pin 5 (T)
Pin 7 (R) Pin 8 (T)
Cable
One (1) Cat 6a/7 or bettertwisted pair cables required
Power Supply
One (1) 110-240V/12VDC @ 2A with blade US, UK, Euro
Power Consumption
6 Watts
Temperature
Operating: 0° to 40°C Storage: -20° to 70°C
Humidity: Up to 95% non-condensing
Enclosure
Metal black
Dimensions
90 x 44 x 23 mm
Weight
1.02 lbs.
Compliance
Regulatory: FCC, CE, RoHS
Warranty
2 years
Order Information
500409HDMI / Bi-IR Extender Kit
HDMI Extender Kit
500409
Quick Installation Guide
Overview
The HDMI 2.0 Extender Kit allows HDMI equipment supporting uncompressed video
up to 4K/60 (4:4:4) resolutions to be connected over Cat6a/7 unshielded twisted pair
cable in a point-to-point configuration at distances up to 30m at 4K/60, 40m at 4K/30
and 45m at 1080p. The unit supports HDCP 2.2, and audio pass-through up to Dolby
Atmos & DTS:X. The HDMI 2.0 Extender Kit supports a 1-way IR port (carrier wave)
for remote control of end devices. The kit comes with one (1) Transmitter and one (1)
Receiver as well as an IR Emitter and IR Sensor for remote control applications.
Applications
Applications include commercial and residential AV systems, classroom projector
systems, digital signage, boardroom systems, collaborative PC systems, and medical
information systems.
Installation
1. Identify the connectors on the Transmitter and Receiver as indicated on the product
labels.Verify that the distance between the HDMI Transmitter and Receiver is
within MuxLab specifications (see Specifications table).
2. To install the Transmitter:
2a Connect the Transmitter to the HDMI video source with an HDMI compliant
cable.
2b Connect one (1) length of Cat 6a (or higher) grade UTP cable to
RJ45 LINK connector on the Transmitter.
3. To install the Receiver:
3a Connect the Receiver to the HDMI display equipment with an HDMI
© MuxLab Inc. 2019
compliant cable.
3b Connect the one (1) Cat 6a (or higher) grade UTP cable to the RJ45
LINK connector on the Receiver.
4. This kit supports PoC, allowing the Transmitter to power the Receiver, or the
Receiver to power the Transmitter. Connect the 12VDC power supply to either the
Receiver or Transmitter first, and then plug the power supply into an AC power
outlet. If power is present, the blue power LED of the Transmitter and the Receiver
will be ON.
Note: Power the HDMI Extender only after all connections are made.
5. Power the HDMI equipment and verify the image quality.
6. Connect the IR Sensor to the 3.5mm Stereo Jack of the receiver and the IR
Emitter to the 3.5mm Mono Jack of the Transmitter.
Note: You can differentiate the IR Sensor and the IR Emitter by looking at the
3.5 mm plug. The IR Sensor is using a Stereo Plug (3 Contacts) and the IR
Emitter a mono plug (2 Contacts).
7. Position the IR Sensor so that it is directed to the hand-held remote control. For a
clear IR signal reception, aim the hand-held remote control to the top of the IR
Sensor enclosure.
8. Position the IR Emitter as close as possible to the source’s IR Sensor (i.e. DVD
player). For a clear IR signal reception, the IR Emitter can be glued on the source’s
IR Sensor. The IR Emitter’s signal is transmitted from the side of the enclosure.
9. If infrared remote control is needed to control the Display equipment from the
Source, connect the IR Emitter to the 3.5mm Stereo Jack of the receiver and the IR
Sensor to the 3.5mm Mono Jack of the Transmitter.
10. The following diagram shows the final configuration.
Troubleshooting
The following table describes some of the symptoms, probable causes and possible solutions
in respect to the installation of the HDMI Extender Kit:
Symptom
TX LED
RX LED
Probable
Cause
Possible
Solutions
Power/Link
Power/Link
No Image
OFF
OFF
No power
•Check power connections
No Image
ON
ON
UTP or HDMI Cable
•Check the UTP Or HDMI
cables.
No Image
ON
ON
Synchronization
•Check cable length.
Flickering
Image
ON
ON
Synchronization
•Check cable length
•Check the HDMI Cable
Quality.
Choppy sound
ON
ON
Synchronization
•Check cable length
•Check the HDMI Cable
Quality.
Green or pink
hue
ON
ON
DDC communication
•Cycle power of the HDMI
Extender.
•Check UTP cables and
replace.
Image flickers
when powering
up nearby
equipment
ON
ON
Interference
•Use STP cables
IR not
functioning
ON
ON
Interference from sunlight,
Fluorescent, Neon or Halogen lights
•Place the IR equipment
away for the interfering
light
IR not
functioning
ON
ON
Interference from RF radiation from
the TV
•Place the IR equipment
away for the RF radiation
If you still cannot diagnose the problem, please call MuxLab Customer Technical Support at
877-689-5228 (toll-free in North America) or (+1) 514-905-0588 (International).
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