Multitech MultiModem ZBA MT9234ZBA User manual

MultiModem®ZBA

MT9234ZBA-Series

MT9234ZBA

MT9234ZBA-V

Quick Start Guide

MultiModem ZBA Quick Start Guide

2 Multi-Tech Systems, Inc.

MultiModem ZBA Quick Start Guide

MT9234ZBA & MT9234ZBA-V

82100201L Rev. B

This publication may not be reproduced, in whole or in part, without prior

Multi-Tech Systems, Inc. makes no representations or warranty with respect to the

contents hereof and specifically disclaims any implied warranty of merchantability

or fitness for any particular purpose. Furthermore, Multi-Tech Systems, Inc.

reserves the right to revise this publication and to make changes from time to time

in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any

person or organization of such revisions or changes. Check Multi-Tech’s Web site

for current versions of our product documentation.

Revision Date Description

A 03/27/07 Initial release.

B 10/08/07 Remove Phone Tools

Trademarks

Multi-Tech, MultiModem, and the Multi-Tech logo are registered trademarks of

Multi-Tech Systems, Inc. Microsoft, Windows 2000, 2003, and XP are registered

trademarks or trademarks of Microsoft Corporation in the United States and/or

other countries.

Technical Support

Country By Email By Phone

Europe, Middle East, Africa: support@multitech.co.uk +(44) 118 959 7774

U.S., Canada. all others: support@multitech.com (800) 972-2439 or

+763-717-5863

World Headquarters

Multi-Tech Systems, Inc.

2205 Woodale Drive

Mounds View, Minnesota 55112 U.S.A.

(763) 785-3500 or (800) 328-9717

Fax (763) 785-9874

http://www.multitech.com

MultiModem ZBA Quick Start Guide

Multi-Tech Systems, Inc. 3

Introduction

This guide shows you how to set up your MultiModem ZBA. For detailed

information, product specifications, troubleshooting tips, and more, see

the User Guide, available on your MultiModem Product CD.

Check Multi-Tech’s Web site for current versions of our product

documentation.

Safety Warnings

•Use this product only with UL- and CUL-listed computers.

•To reduce the risk of fire, use only UL-listed 26 AWG (.41mm) or

larger telephone wiring.

•Never install telephone wiring during a lightning storm.

•Never install a telephone jack in a wet location unless the jack is

specifically designed for wet locations.

•Never touch uninsulated telephone wires or terminals unless the

telephone line has been disconnected at the network interface.

•Use caution when installing or modifying telephone lines.

•Avoid using a telephone during an electrical storm; there is a risk of

electrical shock from lightning.

•Do not use a telephone in the vicinity of a gas leak.

•The telephone cord is to be disconnected before accessing the

inside of the equipment.

Package Contents

•One MultiModem ZBA

•One set of four self-adhesive plastic feet

•One 50/60Hz universal power supply

•One 9-pin to 25-pin serial cable

•One RJ11 telephone cable

•One printed Quick Start Guide

•One product CD

MultiModem ZBA Quick Start Guide

4 Multi-Tech Systems, Inc.

Modem Installation

Connect the Modem to Your System

Turn off your computer. Place the modem in a convenient location, and

then connect it to your computer’s serial port, the phone line, AC power,

and your phone.

Connections – No Voice

Connections with voice

Connect the Modem to Your PC

Plug one end of the RS-232 serial cable into the RS-232 connector on

the modem, and plug the other end into a serial port connector on your

computer, such as COM1 or COM2.

Connect the Modem to the Telephone Line

Plug one end of the provided telephone cable into the modem’s LINE

jack, and the other end into a telephone wall jack. This is the only

required connection.

Important: The LINE jack is not interchangeable with the PHONE

jack. Do not plug the phone into the LINE jack or the line cable into

the PHONE jack.

Note: The Federal Communications Commission (FCC) and

Industry Canada impose certain restrictions on equipment

connected to public telephone systems.

Connect the Two-Wire Lease Line (Leased-Line Only)

For leased line information, see the User Guide, available on your

MultiModem Product CD.

MultiModem ZBA Quick Start Guide

Multi-Tech Systems, Inc. 5

Connect the Modem to the Phone (Optional)

If you want to connect a phone to the same line as the modem, plug

the phone cable into the modem PHONE jack.

Connect the Microphone (Voice Option Only)

To connect a microphone, see the User Guide, available on your

MultiModem Product CD.

Connect the Speaker(s) (Voice Option Only)

For speakerphone or voice mail applications, use a 1/8-inch plug male-

to-male stereo patch cord to connect the SPKR jack on the side of the

modem to the LINE IN jack on your sound card. If your sound card does

not have a LINE IN jack, use its MIC jack. The stereo male-to-male

patch cord can be purchased at a local PC retail store. If you do not

have a sound card, you can plug an amplified speaker directly into the

SPKR jack.

Connect the Modem to the AC Power Outlet

The power switch is located on the right side of the modem. Make sure it

is set to OFF.

Attach the appropriate interchangeable blade module to the power

supply module. Connect the power lead from the power supply module

into the PWR jack on the modem. Now, plug the power supply module

into your power source.

Note: Use only the power supply supplied with the modem. Use of any

other power supply voids the warranty and can damage the modem.

Power-on Test

When you apply power, the modem performs a diagnostic self-test. The

56 indicator should light. If this does not happen, check that the power

switch is on, the power supply is solidly connected, and the AC outlet is

live.

Installing the Modem Driver

If you use Windows 2000 or newer, you must install the modem driver.

The modem driver tells Windows how to control the modem. If you use a

Linux operating system, please see the User Guide for installation

instructions.

MultiModem ZBA Quick Start Guide

6 Multi-Tech Systems, Inc.

1. Make sure your modem is connected properly, and then turn on

your computer. Windows should detect your new modem and

open the Install New Modem wizard.

Note: If Windows cannot find a modem, it may be plugged into the

wrong connector on your computer. See Solving Problems in the

User Guide.

2. Insert the product CD into your CD-ROM drive, and then click OK.

3. Windows installs the modem driver.

4. Click Finish to exit.

Configure the Modem for Your Country

Different countries have different requirements for how modems must

function. Therefore, before you use your modem, you must configure it

to match the defaults of the country in which you are using it. You can

use one of two configuration methods:

•Using the Global Wizard to Configure Your Modem

•Using AT Commands to Configure Your Modem

Using Global Wizard to Configure Your Modem

The Global Wizard configuration utility is recommended for computers

running Windows Vista/XP/2003/2000.

1. Insert the MultiModem ZBA system CD into the CD-ROM drive.

The Autorun dialog box appears.

2. Click Initial Setup and Country Selection.

3. Choose either:

•Run Global Wizard from CD. This will not load the wizard

onto your hard drive, or

•Install Global Wizard on the HD. This will install the wizard

onto your hard drive for future use.

4. The Global Wizard dialog box appears. Click Next.

5. The Wizard searches for your modem and identifies it. Click Next.

6. Select the country in which the modem will be used. Click Next.

7. Review your choice of country. If it is correct, click Next to

configure the modem.

8. When Global Wizard announces that the parameters have been

set, click Finish to exit.

MultiModem ZBA Quick Start Guide

Multi-Tech Systems, Inc. 7

Using AT Commands to Configure Your Modem

Non-Windows users can configure the modem using AT commands.

You must enter these commands in your communication programís

terminal window.

1. Run your favorite communication program and open the programs

terminal window.

2. To configure the modem for a specific country:

Type AT%T19,0,nn (where nn is the country code in

hexadecimalformat

Press ENTER.

The message OK displays.

3. To verify the change:

Type ATI9.

Press ENTER.

The country code is displayed in decimal format, as in this

example:

Country AT command

(hexadecimal) Result code

(decimal)

Euro/NAM AT%T19,0,34 (default) 52

The complete list of country codes can be found on the Multi-Tech

Web site at http://www.multitech.com/GlobalModem/config.

82100201L

Patents

This device is covered by one or more of the following patents:

6,031,867; 6,012,113; 6,009,082; 5,905,794; 5,864,560; 5,815,567;

5,815,503; 5,812,534; 5,809,068; 5,790,532; 5,764,628; 5,764,627;

5,754,589; D394,250; 5,724,356; 5,673,268; 5,673,257; 5,644,594;

5,628,030; 5,619,508; 5,617,423; 5,600,649; 5,592,586; 5,577,041;

5,574,725; D374,222; 5,559,793; 5,546,448; 5,546,395; 5,535,204;

5,500,859; 5,471,470; 5,463,616; 5,453,986; 5,452,289; 5,450,425;

D361,764; D355,658; D355,653; D353,598; D353,144; 5,355,365;

5,309,562; 5,301,274;7082106;7082141;7092406 . Other patents

pending.

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