Multitech Multimodem MTCBA-G-F1 User manual

MultiModem®GPRS & CDMA

Wireless Modem

MTCBA-G

MTCAB-C

Quick Start Guide

2 Multi-Tech Systems, Inc. Quick Start Guide

Quick Start

MultiModem®Wireless GPRS & CDMA Modem

MTCBA-G-F1/F2 & MTCBA-C-xx (82001228L, Revision I)

This publication may not be reproduced, in whole or in part, without prior

expressed written permission from Multi-Tech Systems, Inc. All rights

reserved. Multi-Tech Systems, Inc. makes no representations or warranty with

respect to the contents hereof and specifically disclaims any implied

warranties of merchantability or fitness for any particular purpose.

Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this

publication and to make changes from time to time in the content hereof

without obligation of Multi-Tech Systems, Inc. to notify any person or

organization of such revisions or changes. Check Multi-Tech’s Web site for

current versions of our product documentation.

Record of Revisions

Revision Date Description

E 01/07/05 Added instructions for hazardous locations.

F 05/01/06 Add replacement fuse info.

G 06/29/06 Changed location of Activation Notices. Added note

about current document on Web site.

H 04/24/07 Updated the Technical Support contact list. Removed

the Multi-Tech Certified National Activation Agent

statement.

I 12/03/07 Updated the Hazardous Locations text. Changed the

Technical Support list. Revised the package contents.

Trademarks

MultiModem and the Multi-Tech logo are registered trademarks of Multi-Tech

Systems, Inc.

Technical Support

Country By Email By Phone

Europe, Middle East, Africa: [email protected] +(44) 118 959 7774

U.S., Canada, all others: [email protected] 800-972-2439 or

763-717-5863

World Headquarters

Multi-Tech Systems, Inc.

2205 Woodale Drive

Mounds View, Minnesota 55112

Phone: 763-785-3500 or 800-328-9717

Fax: 763-785-9874

Internet Address: http://www.multitech.com

MultiModem GPRS and CDMA Wireless Modem

Multi-Tech Systems, Inc. Quick Start Guide 3

Introduction

This guide shows you how to set up your Multi-Tech wireless

MultiModem. For detailed information, product specifications,

troubleshooting tips, and more, see the User Guide, available on the

MultiModem CD accompanying your wireless modem.

General Safety

The modem is designed for and intended to be used in fixed and

mobile applications. “Fixed” means that the device is physically

secured at one location and is not able to be easily moved to

another location. In a “Mobile” application, the device may be moved

regularly from one location to another.

Caution: Maintain a separation distance of at least 20 cm (8 inches)

between the transmitter’s antenna and the body of the user or

nearby persons. The modem is not designed for, nor intended to be,

used in applications within 20 cm (8 inches) of the body of the user.

RF Interference Issues

Avoid possible radio frequency (RF) interference by carefully

following the safety guidelines below.

•Switch OFF the MultiModem when in an aircraft. The use of

cellular telephones in aircraft is illegal. It may endanger the

operation of the aircraft and/or disrupt the cellular network.

Failure to observe this instruction may lead to suspension or

denial of cellular services to the offender, legal action, or both.

•Switch OFF the MultiModem in the vicinity of gasoline or diesel-

fuel pumps or before filling a vehicle with fuel.

•Switch OFF the MultiModem in hospitals and any other place

where medical equipment may be in use.

•Respect restrictions on the use of radio equipment in fuel

depots, chemical plants, or in areas of blasting operations.

•There may be a hazard associated with the operation of your

MultiModem in the vicinity of inadequately protected personal

medical devices such as hearing aids and pacemakers.

Consult the manufacturers of the medical device to determine if

it is adequately protected.

MultiModem GPRS and CDMA Wireless Modem

4 Multi-Tech Systems, Inc. Quick Start Guide

•Operation of the MultiModem in the vicinity of other electronic

equipment may cause interference if the equipment is

inadequately protected. Observe any warning signs and

manufacturers’ recommendations.

Hazardous Locations Installation Instructions

1. The modems are open devices intended for installation in

an ultimate enclosure suitable for the intended application.

2. THIS EQUIPMENT IS SUITABLE FOR USE IN CLASS I,

DIVISION 2, GROUPS A, B, C, AND D OR NON-

HAZARDOUS LOCATIONS ONLY.

3. “WARNING – Explosion Hazard – Substitution of

Components may Impair Suitability for Class I, Division 2”.

4. “WARNING – Explosion Hazard – Do not Disconnect

Equipment Unless Power has been switched off or the

area is known to be Non-hazardous”.

5. “WARNING – Explosion Hazard – Do not replace fuse

unless power has been switched off or the area is known

to be non-hazardous”

6. “WARNING – Do not install or remove SIM card unless

power has been switched off or the area is known to be

non-hazardous”.

Vehicle Safety

•Do not use your Wireless MultiModem while driving, unless

equipped with a correctly installed vehicle kit allowing ‘Hands-

Free’ Operation.

•Respect national regulations on the use of cellular telephones

in vehicles. Road safety always comes first.

•If incorrectly installed in a vehicle, the operation of Wireless

MultiModem telephone could interfere with the correct

functioning of vehicle electronics. To avoid such problems, be

sure that qualified personnel have performed the installation.

Verification of the protection of vehicle electronics should be

part of the installation.

•The use of an alert device to operate a vehicle’s lights or horn

on public roads is not permitted.

MultiModem GPRS and CDMA Wireless Modem

Multi-Tech Systems, Inc. Quick Start Guide 5

Package Contents

Unbundled Package:

Modem and No Accessories Bundled Package:

Modem and Accessories

1 modem

1 mounting bracket

1 fused DC power cable

1 Quick Start Guide

1 MultiModem CD

Note: You must supply

bracket screws and an

antenna.

1 modem

1 mounting bracket

1 antenna

1 serial cable

1 power supply/cable (varies)

4 rubber feet for flat surface

mounting

1 Quick Start Guide

1 MultiModem CD

Note: You must supply bracket

screws.

Notes:

•Your wireless provider will supply the SIM card. Only GPRS

models have SIM cards; CDMA models do not.

•See the User Guide for antenna specifications.

Activate Your Wireless Account

Please see the wireless account Activation Notices located on the

MultiModem CD. Choose the one for your wireless network

provider and follow the directions to activate your account.

Pre-Configured Multi-Tech Products

Each Multi-Tech wireless product has been pre-configured to

operate on a wireless network. Some CDMA models are available

without a network configuration.

Phone Numbers for the Wireless Modem

Every wireless modem will have its own unique phone number.

The phone number may simply be given to you by your wireless

service provider. For GPRS, it may also be on the SIM card.

Wireless provider implementations may vary.

MultiModem GPRS and CDMA Wireless Modem

6 Multi-Tech Systems, Inc. Quick Start Guide

Insert the SIM Card into Holder (GPRS only)

The wireless modem requires a SIM card (Subscriber Identity

Module) to operate on a GPRS or EDGE network. To install the SIM

card:

1. Using your fingernail or small screwdriver, pry off SIM cover.

2. Insert the SIM card into the SIM card slot. The following graphic

illustrates the correct SIM card orientation.

Wireless Service Provider

will give you a SIM card.

Insert SIM card. Replace cover.

3. Verify that the SIM card fits properly; then replace the cover.

Hook up the Antenna, Serial Cable, and Power

•Antenna. Connect a suitable antenna to the SMA connector

(see the User Guide for antenna/RF specifications).

•Serial Cable. Connect one end of the serial cable to the

modem and the other end to a PC.

•Power. Plug the power supply into the wireless MultiModem.

For standard transformer power supply:

∗Connect the AC cord and its transform block.

∗Connect the AC cord plug into the main power outlet.

Note: Units shipped with the universal AC power supply are

not suited for installation in hazardous locations.

For optional direct-DC powering:

∗Connect the fused DC power cable into the power source

on a vehicle or machine in which you are mounting the

MultiModem. Be sure the GNS connection is correct.

∗Connect the red wire to the + positive and the black wire

to the - negative.

MultiModem GPRS and CDMA Wireless Modem

Multi-Tech Systems, Inc. Quick Start Guide 7

Power Connections

Note

For automotive applications, you can use permanent “+” or key-

switched “+” according to the type of application. Connect the

power supply to its source (for example, in a mobile situation,

to the vehicle’s DC fuse/terminal block).

Warning

Over-voltage protection is provided on the device. To ensure

complete protection, you may want to add additional filtering

to the DC input.

MultiModem GPRS and CDMA Wireless Modem

82001228L

Optional – Attach the Modem to a Flat Surface

Modem Driver Installation

Compatibility: The wireless MultiModem is compatible with

Windows 2000/2003+, Windows XP, and Linux.

Windows: To load the wireless modem’s driver onto your PC, select

the Control Panel’s Phone and Modem Options option. During this

installation, you will be required to browse the MultiModem CD to

load the modem’s INF file (located at the CD’s root directory). See

the User Guide for a description of each step.

Linux: Linux does not require a driver for serial modems.

AT Commands

AT commands can be used to operate, configure, and query your

modem. The AT Command Reference Guides for GPRS and CDMA

are included on the MultiModem CD and on the Multi-Tech Web site.

Internet Access

See the User Guide for Internet access directions.

Using Mobile PhoneTools

Mobile PhoneTools is a communication software program included

on your MultiModem CD. You can install this program onto your PC

and use it for making Internet connections, voice calls, SMS

messaging, and email. This program allows you to use your wireless

modem hooked up to your PC as if it were a cell phone.

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