Multitech MultiVOIP MVP210-SS User manual

MultiVOIP®SS

Survivable SIP Gateway and Server

Configuration Guide for

Inter-Operation between

MultiVOIP SS Models and

3Com VCX PBX Systems

MultiVOIP SS Configuration Guide: 3Com VCX PBX Systems

MultiVOIP SS Configuration Guide

Inter-Operation with 3Com VCX PBX Systems

PN S000428A, Version A

This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-

Multi-Tech Systems, Inc. makes no representations or warranty with respect to the contents hereof and specifically

disclaims any implied warranties of merchantability or fitness for any particular purpose. Furthermore, Multi-Tech

Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof

without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.

Check Multi-Tech’s Web site for current versions of our product documentation

Revisions

Revision Level Date Description

A 01/22/07 Initial release.

Trademarks

MultiVOIP, Multi-Tech, and the Multi-Tech logo are trademarks of Multi-Tech Systems, Inc.

Microsoft, Windows 2000, 2003, and XP are registered trademarks or trademarks of Microsoft Corporation in the

United States and/or other countries.

Patents

This Product is covered by one or more of the following U.S. Patent Numbers: 6151333, 5757801, 5682386,

5.301.274; 5.309.562; 5.355.365; 5.355.653; 5.452.289; 5.453.986. Other Patents Pending.

World Headquarters

Multi-Tech Systems, Inc.

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Mounds View, Minnesota 55112

Phone: 763-785-3500 or 800-328-9717

Fax: 763-785-9874

Technical Support

Country By Email By Phone

France: [email protected] +(33) 1-64 61 09 81

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U.S., Canada, all others: support@multitech.com (800) 972-2439 or (763) 717-5863

Internet Address: http://www.multitech.com

MultiVOIP SS Configuration Guide: 3Com VCX PBX Systems

Introduction

This configuration guide includes setup information for 3COM PBX model VCX vs. 7.1, IP phone models 3102a and

3102b vs. 7.1.27.27 and Multi-Tech MultiVOIP models MVP210-SS, MVP410-SS and MVP810-SS vs. 3.08.2W.

This guide will step you through the PBX settings and MultiVOIP settings which will allow the MultiVOIP channels to

In this example, we will have 2 channels register as analog trunks and 2 as analog stations, you may use any number or

combination of ports for your application. When the VCX is online, calls will route through the VCX to their

destination. When the VCX is offline, the VCX IP phones will register to the MultiVOIP.

IP phones and analog stations will be able to call each other and call through the analog trunks connected to PSTN lines.

This allows for 911 calls or non emergency calls to be placed if the PBX is unavailable.

MultiVOIP channel interface definitions:

FXS=analog station, connects to an analog phone, fax machine or CO/Line port on a PBX.

FXO=analog trunk, connects to PSTN line or station port on a PBX.

3COM VCX vs. 7.1 Configuration

Steps 1-12 will create users and extensions for the MultiVOIP FXS ports.

Steps 13-20 will create the identity for the MultiVOIP and FXS/FXO ports.

Steps 21-23 will create the voice mail credentials for MultiVOIP FXS ports.

1. Connect to the VCX by entering the IP address of the PBX into your browser.

2. Click on “Central Management Console”.

MultiVOIP SS Configuration Guide: 3Com VCX PBX Systems

3. Login

4. Click on Site Name.

MultiVOIP SS Configuration Guide: 3Com VCX PBX Systems

5. Click on Add User, this is for Analog Stations or FXS ports which will be analog phones or fax machines. The

password will be used later when configuring the MultiVOIP inbound phone book entry. Enter the password

and click on Save.

Repeat step 5 for each MultiVOIP FXS port and make a note of the password used for each.

MultiVOIP SS Configuration Guide: 3Com VCX PBX Systems

6. Click on Phone Profiles, then click on Add Phone Profile.

MultiVOIP SS Configuration Guide: 3Com VCX PBX Systems

7. Enter Name, Primary Call Processor, Secondary Call Processor, Voice Mail Number, Music on Hold Number

and Dial Plan.

Dial plan should match appropriate site specifications.

Profile applies to all FXS stations and does not need to be repeated.

Click Save when finished.

MultiVOIP SS Configuration Guide: 3Com VCX PBX Systems

8. Click on Phones, then click on Add Phones.

MultiVOIP SS Configuration Guide: 3Com VCX PBX Systems

9. Enter extension which will correspond with the MultiVOIP FXS port. This number will be used when

configuring MultiVOIP inbound phone book.

Enter Display Name.

Enter Password from step 5, and Phone Profile from step 7.

Click Save when finished.

Repeat step 9 for each MultiVOIP FXS port.

MultiVOIP SS Configuration Guide: 3Com VCX PBX Systems

10.Click on Users and locate the users created in step 5, click on Phones in Phones column.

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