Multitech MultiVOIP MVP200 User manual
Voice / Fax over IP Networks
Standalone Voice/IP Gateway
Model MVP200
Proprietary Mode
Quick Start Guide
Quick Start Guide
S000336A Revision A
MultiVOIP 200 (Model MVP200)
This publication may not be reproduced, in whole or in part,
without prior expressed written permission from Multi-Tech
Systems, Inc. All rights reserved.
Copyright © 2004, by Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representations or warranties
with respect to the contents hereof and specifically disclaims any
implied warranties of merchantability or fitness for any particular
purpose. Furthermore, Multi-Tech Systems, Inc. reserves the right
to revise this publication and to make changes from time to time in
the content hereof without obligation of Multi-Tech Systems, Inc. to
notify any person or organization of such revisions or changes.
Record of Revisions
Revision Description
AReplacing printed Quick Start 82098178.
(4/12/04)
Patents
This Product is covered by one or more of the following U.S. Patent
Numbers:
6151333, 5757801, 5682386
. Other Patents Pending.
TRADEMARK
Trademark of Multi-Tech Systems, Inc. is the Multi-Tech logo.
Windows is a registered trademark of Microsoft.
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, Minnesota 55112
(763) 785-3500 or (800) 328-9717
Fax 763-785-9874
Tech Support (800) 972-2439
http://www.multitech.com
iii
Contents
Introduction ................................................................................... 4
Related Documentation ................................................................. 5
Installing Your MultiVOIP............................................................... 6
Unpacking Your MultiVOIP ............................................................ 8
Safety Warnings ............................................................................ 8
Cabling Your MultiVOIP ................................................................. 9
E&M Jumper Block Positioning Procedure ..................................11
Configuring Your Host MultiVOIP ................................................ 13
Configuring Your ClientMultiVOIPs.............................................. 29
Deploying the VOIP Network....................................................... 38
Limited Warranty ......................................................................... 41
Technical Support ........................................................................ 42
Contacting Technical Support ............................................... 42
FCC Declaration .......................................................................... 43
MultiVOIP Quick Start Guide
4
Introduction
Welcome to Multi-Tech's stand-alone Voice/IP Gateway, the
MultiVOIP, model MVP200. The MultiVOIP allows analog voice
and fax communication over an IP network. Multi-Tech’s new
voice/fax gateway technology allows voice and fax
communication to ride, with no additional expense, over your
existing IP network, which has traditionally been data-only. To
access this free voice and fax communication, all you have to do
is connect the MultiVOIP to your telephone equipment, and then
to your existing Internet connection. Once configured, the
MultiVOIP then allows voice and fax to travel down the same path
as your traditional data communications.
The MVP200 has two independent voice/fax channels (each with
three voice/fax interfaces), a 10 Mbps Ethernet LAN interface,
and a command port for configuration.
System management is provided through the command port
using bundled Windows® software which provides easy-to-use
configuration menus and online Help.
Figure 1. MultiVOIP
5
Introduction
Related Documentation
The MultiVOIP200 Quick Start Guide is intended to be used by
qualified systems administrators and network managers. This
quick start provides the necessary information for a qualified
person to unpack, cable, load software, and configure the unit
for proper operation.
A detailed MultiVOIP200 User Guide is also provided on the
system CD with your unit and provides in-depth information on
the features and functionality of Multi-Tech’s MultiVOIP.
The User Guide is produced using Adobe AcrobatTM. To view
or print your copy of a user guide, install Acrobat ReaderTM on
your computer. The Acrobat Reader is included on your
system CD or is available as a free download from Adobe’s
Web site at http://www.adobe.com.
Once loaded on your computer, launch the Reader and select
the .pdf file from the CD.
The MultiVOIP200 User Guide is also available on Multi-Tech’s
Web site at http://www.multitech.com.
Viewing and printing a user guide from the Web also requires
that you have the Acrobat Reader loaded on your system. To
select the MultiVOIP200 User Guide from the MTS home page,
click Support | Manuals and then click MultiVOIP in the product
list. All MultiVOIP documents will be displayed and you can
choose User Guide (MVP200) to view or download the .pdf file.
MultiVOIP Quick Start Guide
6
Installing Your MultiVOIP
The basic steps of installing your MultiVOIP network involve
unpacking the units, connecting the cables, and configuring
the units using the included management software (MultiVOIP
Configuration). The recommended installation process
includes three phases that, when completed, result in a fully
functional Voice Over IP network. A general description of
each phase is provided below, and detailed instructions follow
throughout the rest of this section.
Configure and InstallYour Host MultiVOIP
As the first step, the VOIP administrator configures the
MultiVOIP designated as the “Host” unit. This includes the
assignment of a unique LAN IP address, subnet mask, and
Gateway IP address; as well as the selection of appropriate
channel interface type for each of the Voice/Fax channels.
Once all connections have been made, the VOIP administrator
configures the unit and builds the Phone Directory Database
that will reside with the Host unit.
ConfigureYour Client MultiVOIPs
Once installation has been completed, the administrator
moves on to configure the MultiVOIPs designated as “Client”
units. Again, unique LAN IP addresses, subnet masks, and
Gateway IP addresses are assigned, and each Voice/Fax
channel is configured for the appropriate channel interface
type. When this is done, the Phone Directory Database option
is set to Client, and the IP address of the Host MultiVOIP is
entered. Once all Client units are configured, the VOIP
network can be deployed.
7
Introduction
Deploy the VOIP Network
The final phase of the installation is deployment of the
network. Through the first two phases, the VOIP administrator
controls configuration, so when the Client MultiVOIPs are sent
to their remote sites, the remote site administrators need only
to connect the units to their LAN and telephone equipment. A
full Phone Directory Database (supplied by the Host
MultiVOIP) will be loaded into their unit within minutes of being
connected and turned on.
The final task of the VOIP Administrator is to develop the VOIP
Dialing Directory based on the Phone Directory Database and
telephone numbers of the interfacing telephone equipment; at
which point, a VOIP user can call any person on the VOIP
network.
MultiVOIP Quick Start Guide
8
Unpacking Your MultiVOIP
Remove all items from the box (See Figure 2).
MADE IN U.S.A
MADEINU.S.A
www.multitech.com
Voice/Fax over IP Networks
200
Figure 2. Unpacking
Safety Warnings
Caution: Danger of explosion if battery is incorrectly replaced.
A lithium battery on the voice/fax channel board provides
backup power for the time keeping capability. The battery has
an estimated life expectancy of ten years.
When the battery starts to weaken, the date and time may be
incorrect. If the battery fails, the board must be sent back to
Multi-Tech Systems for battery replacement.
The E&M, FXS, and Ethernet ports are not designed to be
connected to a Public Telecommunication Network.
9
Cabling
Cabling Your MultiVOIP
Cabling your MultiVOIP involves making the proper Power,
Command Port, phone system, and Internet connections.
Figure 3 shows the back panel connectors and the associated
cable connections. The following procedure details the steps
necessary for cabling your MultiVOIP.
Before starting to cable your MultiVOIP, perform the E&M
Jumper Block Positioning Procedure, which immediately
follows the Cabling Procedure, if either voice/fax channel (1 or
2) will be connected to an E&M trunk that is a Type 1, 3 ,4, or
5 rather than a Type 2 (the default).
1. Connect the power supply to a live AC outlet, then connect
it to the MultiVOIP as shown in Figure 3. The power
connector is a 6-pin circular DIN connector.
Voice/Fax Channel
1 & 2 Connections
Network Connection
Power Connection
FXS
E&M FXO
PSTN
Comman Port Connection
Hub
PBX
Voice/Fax Channel 1
E&M FXS FXO
Voice/Fax Channel 2
FXO FXS E&M
1
0
Power
Ethernet RS2 2
Command
10Base-T
Figure 3. Cable Connections
2. Connect the MultiVOIP to a PC using the RJ-45 to DB9
(female) cable provided with your unit. Plug the RJ-45 end
of the cable into the Command port of the MultiVOIP and
connect the other end to the PC serial port you are using.
See Figure 3.
MultiVOIP Quick Start Guide
10
3. Connect a network cable to the Ethernet 10BASE-T
connector on the back of the MultiVOIP. Connect the other
end of the cable to your network.
4. If you are connecting a station device such as an analog
telephone, a fax machine, or a Key Telephone System
(KTS) to your MultiVOIP, connect the smaller end of a
special adapter cable (supplied) to the Voice/Fax Channel
1 FXS connector on the back of the MultiVOIP and the
other end to the station device.
If you are connecting a PBX extension to your MultiVOIP,
connect the smaller end of a special adapter cable
(supplied) to the Voice/Fax Channel 1 FXO connector on
the back of the MultiVOIP and the other end to the PBX
extension.
If you are connecting an E&M trunk from a telephone
switch to your MultiVOIP, connect one end of an RJ-45
phone cord to the Voice/Fax Channel 1 E&M connector
on the back of the MultiVOIP and the other end to the
trunk.
If you are connecting to an E&M trunk, you need to ensure
that the E&M trunk jumper is in the correct position for the
E&M type trunk. The default E&M jumper position is E&M
type 2. To change the E&M jumper position, perform the
E&M jumper block positioning procedure, which
immediately follows this procedure.
5. Repeat the above step to connect the remaining telephone
equipment to each Voice/Fax Channel on your MultiVOIP.
6. Turn on power to the MultiVOIP by setting the power
switch on the back panel to the 1 (up, On) position. Wait
for the Boot LED on the MultiVOIP to go off before
proceeding. This may take a couple of minutes.
Proceed to the Software Loading section to load the MultiVOIP
software.
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