Multitech MultiVOIP MVP200 User manual

Voice / Fax over IP Networks

Standalone Voice/IP Gateway

Model MVP200

Proprietary Mode

Quick Start Guide

S000336A Revision A

MultiVOIP 200 (Model MVP200)

This publication may not be reproduced, in whole or in part,

without prior expressed written permission from Multi-Tech

Multi-Tech Systems, Inc. makes no representations or warranties

with respect to the contents hereof and specifically disclaims any

implied warranties of merchantability or fitness for any particular

purpose. Furthermore, Multi-Tech Systems, Inc. reserves the right

to revise this publication and to make changes from time to time in

the content hereof without obligation of Multi-Tech Systems, Inc. to

notify any person or organization of such revisions or changes.

Record of Revisions

Revision Description

AReplacing printed Quick Start 82098178.

(4/12/04)

Patents

This Product is covered by one or more of the following U.S. Patent

Numbers:

6151333, 5757801, 5682386

. Other Patents Pending.

TRADEMARK

Trademark of Multi-Tech Systems, Inc. is the Multi-Tech logo.

Windows is a registered trademark of Microsoft.

Multi-Tech Systems, Inc.

2205 Woodale Drive

Mounds View, Minnesota 55112

(763) 785-3500 or (800) 328-9717

Fax 763-785-9874

Tech Support (800) 972-2439

http://www.multitech.com

iii

Contents

Introduction ................................................................................... 4

Related Documentation ................................................................. 5

Installing Your MultiVOIP............................................................... 6

Unpacking Your MultiVOIP ............................................................ 8

Safety Warnings ............................................................................ 8

Cabling Your MultiVOIP ................................................................. 9

E&M Jumper Block Positioning Procedure ..................................11

Configuring Your Host MultiVOIP ................................................ 13

Configuring Your ClientMultiVOIPs.............................................. 29

Deploying the VOIP Network....................................................... 38

Limited Warranty ......................................................................... 41

Technical Support ........................................................................ 42

Contacting Technical Support ............................................... 42

FCC Declaration .......................................................................... 43

MultiVOIP Quick Start Guide

Introduction

Welcome to Multi-Tech's stand-alone Voice/IP Gateway, the

MultiVOIP, model MVP200. The MultiVOIP allows analog voice

and fax communication over an IP network. Multi-Tech’s new

voice/fax gateway technology allows voice and fax

communication to ride, with no additional expense, over your

existing IP network, which has traditionally been data-only. To

access this free voice and fax communication, all you have to do

is connect the MultiVOIP to your telephone equipment, and then

to your existing Internet connection. Once configured, the

MultiVOIP then allows voice and fax to travel down the same path

as your traditional data communications.

The MVP200 has two independent voice/fax channels (each with

three voice/fax interfaces), a 10 Mbps Ethernet LAN interface,

and a command port for configuration.

System management is provided through the command port

using bundled Windows® software which provides easy-to-use

configuration menus and online Help.

Figure 1. MultiVOIP

Introduction

Related Documentation

The MultiVOIP200 Quick Start Guide is intended to be used by

qualified systems administrators and network managers. This

quick start provides the necessary information for a qualified

person to unpack, cable, load software, and configure the unit

for proper operation.

A detailed MultiVOIP200 User Guide is also provided on the

system CD with your unit and provides in-depth information on

the features and functionality of Multi-Tech’s MultiVOIP.

The User Guide is produced using Adobe AcrobatTM. To view

or print your copy of a user guide, install Acrobat ReaderTM on

your computer. The Acrobat Reader is included on your

system CD or is available as a free download from Adobe’s

Web site at http://www.adobe.com.

Once loaded on your computer, launch the Reader and select

the .pdf file from the CD.

The MultiVOIP200 User Guide is also available on Multi-Tech’s

Web site at http://www.multitech.com.

Viewing and printing a user guide from the Web also requires

that you have the Acrobat Reader loaded on your system. To

select the MultiVOIP200 User Guide from the MTS home page,

click Support | Manuals and then click MultiVOIP in the product

list. All MultiVOIP documents will be displayed and you can

choose User Guide (MVP200) to view or download the .pdf file.

MultiVOIP Quick Start Guide

Installing Your MultiVOIP

The basic steps of installing your MultiVOIP network involve

unpacking the units, connecting the cables, and configuring

the units using the included management software (MultiVOIP

Configuration). The recommended installation process

includes three phases that, when completed, result in a fully

functional Voice Over IP network. A general description of

each phase is provided below, and detailed instructions follow

throughout the rest of this section.

Configure and InstallYour Host MultiVOIP

As the first step, the VOIP administrator configures the

MultiVOIP designated as the “Host” unit. This includes the

assignment of a unique LAN IP address, subnet mask, and

Gateway IP address; as well as the selection of appropriate

channel interface type for each of the Voice/Fax channels.

Once all connections have been made, the VOIP administrator

configures the unit and builds the Phone Directory Database

that will reside with the Host unit.

ConfigureYour Client MultiVOIPs

Once installation has been completed, the administrator

moves on to configure the MultiVOIPs designated as “Client”

units. Again, unique LAN IP addresses, subnet masks, and

Gateway IP addresses are assigned, and each Voice/Fax

channel is configured for the appropriate channel interface

type. When this is done, the Phone Directory Database option

is set to Client, and the IP address of the Host MultiVOIP is

entered. Once all Client units are configured, the VOIP

network can be deployed.

Introduction

Deploy the VOIP Network

The final phase of the installation is deployment of the

network. Through the first two phases, the VOIP administrator

controls configuration, so when the Client MultiVOIPs are sent

to their remote sites, the remote site administrators need only

to connect the units to their LAN and telephone equipment. A

full Phone Directory Database (supplied by the Host

MultiVOIP) will be loaded into their unit within minutes of being

connected and turned on.

The final task of the VOIP Administrator is to develop the VOIP

Dialing Directory based on the Phone Directory Database and

telephone numbers of the interfacing telephone equipment; at

which point, a VOIP user can call any person on the VOIP

network.

MultiVOIP Quick Start Guide

Unpacking Your MultiVOIP

Remove all items from the box (See Figure 2).

MADE IN U.S.A

MADEINU.S.A

www.multitech.com

Voice/Fax over IP Networks

200

Figure 2. Unpacking

Safety Warnings

Caution: Danger of explosion if battery is incorrectly replaced.

A lithium battery on the voice/fax channel board provides

backup power for the time keeping capability. The battery has

an estimated life expectancy of ten years.

When the battery starts to weaken, the date and time may be

incorrect. If the battery fails, the board must be sent back to

Multi-Tech Systems for battery replacement.

The E&M, FXS, and Ethernet ports are not designed to be

connected to a Public Telecommunication Network.

Cabling

Cabling Your MultiVOIP

Cabling your MultiVOIP involves making the proper Power,

Command Port, phone system, and Internet connections.

Figure 3 shows the back panel connectors and the associated

cable connections. The following procedure details the steps

necessary for cabling your MultiVOIP.

Before starting to cable your MultiVOIP, perform the E&M

Jumper Block Positioning Procedure, which immediately

follows the Cabling Procedure, if either voice/fax channel (1 or

2) will be connected to an E&M trunk that is a Type 1, 3 ,4, or

5 rather than a Type 2 (the default).

1. Connect the power supply to a live AC outlet, then connect

it to the MultiVOIP as shown in Figure 3. The power

connector is a 6-pin circular DIN connector.

Voice/Fax Channel

1 & 2 Connections

Network Connection

Power Connection

FXS

E&M FXO

PSTN

Comman Port Connection

Hub

PBX

Voice/Fax Channel 1

E&M FXS FXO

Voice/Fax Channel 2

FXO FXS E&M

Power

Ethernet RS2 2

Command

10Base-T

Figure 3. Cable Connections

2. Connect the MultiVOIP to a PC using the RJ-45 to DB9

(female) cable provided with your unit. Plug the RJ-45 end

of the cable into the Command port of the MultiVOIP and

connect the other end to the PC serial port you are using.

See Figure 3.

MultiVOIP Quick Start Guide

3. Connect a network cable to the Ethernet 10BASE-T

connector on the back of the MultiVOIP. Connect the other

end of the cable to your network.

4. If you are connecting a station device such as an analog

telephone, a fax machine, or a Key Telephone System

(KTS) to your MultiVOIP, connect the smaller end of a

special adapter cable (supplied) to the Voice/Fax Channel

1 FXS connector on the back of the MultiVOIP and the

other end to the station device.

If you are connecting a PBX extension to your MultiVOIP,

connect the smaller end of a special adapter cable

(supplied) to the Voice/Fax Channel 1 FXO connector on

the back of the MultiVOIP and the other end to the PBX

extension.

If you are connecting an E&M trunk from a telephone

switch to your MultiVOIP, connect one end of an RJ-45

phone cord to the Voice/Fax Channel 1 E&M connector

on the back of the MultiVOIP and the other end to the

trunk.

If you are connecting to an E&M trunk, you need to ensure

that the E&M trunk jumper is in the correct position for the

E&M type trunk. The default E&M jumper position is E&M

type 2. To change the E&M jumper position, perform the

E&M jumper block positioning procedure, which

immediately follows this procedure.

5. Repeat the above step to connect the remaining telephone

equipment to each Voice/Fax Channel on your MultiVOIP.

6. Turn on power to the MultiVOIP by setting the power

switch on the back panel to the 1 (up, On) position. Wait

for the Boot LED on the MultiVOIP to go off before

proceeding. This may take a couple of minutes.

Proceed to the Software Loading section to load the MultiVOIP

software.

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