Motorola SURFboard SB4101 User manual

SB4101 Cable Modem Installation

OR

Ethernet

Reset

button

USB

TM

UNIX users must open User Guide

(SB4101.pdf) located in Acrobat

folder on CD-ROM.

High Speed Access to the Internet

LINK

ACT

100

USB

CABLE

POWER

This information is to help you quickly solve a problem. Before calling your service provider,

try pressing the reset button on the back panel to reboot.

Check that the power cord is plugged in.

Green POWER light

is OFF

Cannot receive or

send data

Try pressing the Standby button.

Check that your TV is working if you have cable TV.

Try pressing the Standby button.

Check the coaxial cable connections.

If the LINK/ACT light on the rear panel is OFF,

check the Ethernet cable.

Check the IP address

.

(follow the steps in Verify Your IP Address)

Check the lights on the front panel.

Note the first light that is off, and then refer to User Guide.

Troubleshooting

SB4101

SURFboard

CableModem

®

Power

Receive

Send

Online

Activ ity

Standby

Standby

Standby

The Problem The Solution

494216-001

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