Motorola M-Series User manual

CLEAR MODEM

(SERIES M)

USER GUIDE

GET TO KNOW YOUR CLEAR MODEM – SERIES M 3

WHAT’S IN THE BOX? 3

INFORMATIVE LED INDICATORS 3

USE WITH CARE 3

SET UP THE MODEM 4

PLACE THE MODEM ON A FLAT, STABLE SURFACE 4

PLUG IN THE CABLES 4

CONNECT TO CLEAR 4G 5

CONNECT TO THE INTERNET 6

MANAGE YOUR MODEM 7

CLEAR MODEM HOME PAGE OVERVIEW 7

CLEAR MODEM HOME PAGE / WIZARD 8

CLEAR MODEM HOME PAGE / WIZARD / PASSWORD 8

CLEAR MODEM HOME PAGE / WIZARD / DEVICE TIME 9

CLEAR MODEM HOME PAGE / WIZARD / CONGRATULATIONS 9

CLEAR MODEM HOME PAGE / STATUS / NETWORK 10

CLEAR MODEM HOME PAGE / STATUS / NETWORK (CONTINUED) 11

CLEAR MODEM HOME PAGE / STATUS / TELEPHONY 12

CLEAR MODEM HOME PAGE / PERSONALIZE / PASSWORD 13

CLEAR MODEM HOME PAGE / PERSONALIZE / DEVICE TIME 14

CLEAR MODEM HOME PAGE / PERSONALIZE / DEVICE NAME 15

CLEAR MODEM HOME PAGE / PERSONALIZE / RESTORE FACTORY SETTINGS 16

CLEAR MODEM HOME PAGE / INTERNET / WIMAX SECURITY 17

CLEAR MODEM HOME PAGE / INTERNET / INTERNET PROTOCOL 18

CLEAR MODEM HOME PAGE / ADVANCED / FIREWALL 19

CLEAR MODEM HOME PAGE / INTERNET / DYNAMIC DNS 20

CLEAR MODEM HOME PAGE / PORT FORWARDING / BASIC 21

CLEAR MODEM HOME PAGE / PORT FORWARDING / FORWARDING 22

CLEAR MODEM HOME PAGE / LOCAL ADDRESS / DHCP SERVER 23

CLEAR MODEM HOME PAGE / LOCAL ADDRESS / LEASE STATUS 24

CLEAR MODEM HOME PAGE / LOCAL ADDRESS / LEASE RESERVATION 25

CLEAR MODEM HOME PAGE / CONTROL PANEL / SOFTWARE 26

CLEAR MODEM HOME PAGE / CONTROL PANEL / CERTIFICATE 27

CLEAR MODEM HOME PAGE / CONTROL PANEL / SYSTEM 28

CLEAR MODEM HOME PAGE / CONTROL PANEL / ABOUT 29

CLEAR MODEM HOME PAGE / TELEPHONY / ACCOUNT 30

QUICK TIPS 31

UNDERSTANDING THE LED LIGHTS 31

TO MAXIMIZE SIGNAL STRENGTH 31

UNABLE TO BROWSE THE INTERNET? 31

CONNECT TO YOUR HOME WIRELESS NETWORK 31

IMPORTANT MESSAGE FROM CLEAR 32

IMPORTANT INFORMATION 32

TECHNICAL SPECIFICATIONS 32

STILL NEED HELP? 32

FAQS AND LIVE CHAT SUPPORT 32

TELEPHONE SUPPORT 32

QUESTIONS ABOUT YOUR BILL? 32

IMPORTANT INFORMATION DOCUMENT 32

WARRANTY INFORMATION 33

LEGAL DISCLOSURES 33

Get to Know Your CLEAR Modem – Series M

What’s in the Box?

CLEAR Modem - Series M Ethernet Cable Power Adapter Quick Start Guide

Informative LED Indicators

The LED indicators are located on the side of the CLEAR Modem – Series M (Modem).

 The Signal Strength LEDs indicate the strength of the CLEAR 4G signal (five LEDS lit indicates

an excellent signal).

Use with Care

 Do not throw, drop, or dismantle the Modem.

 Keep the Modem out of direct sunlight.

 Keep pets and children from playing with the Modem.

 Do not immerse the Modem in water or other liquid.

 Make sure your hands are dry before handling the Modem.

Signal Strength

Set up the Modem

Place the Modem on a Flat, Stable Surface

Rotate the foot of the Modem and place it upright on a flat, stable surface.

Do not place the Modem on its side or block the top air vents. The preferred location is near a

window and away from obstructions.

Plug in the Cables

1) Plug one end of the Ethernet Cable into the ethernet port on your computer and plug the other end

into the Modem.

2) Plug one end of the Power Adapter into the AC Power Port on the Modem and plug the other end

into a power outlet.

Set up the Modem (continued)

Connect to CLEAR 4G

After you’ve plugged in the cables, the Modem automatically will search for a CLEAR 4G signal.

It’s best to position the Modem near an outside wall or window, and away from microwaves, cordless

phones, wireless routers, and stereo speakers.

If at least two LED lights are not lit, try moving the Modem to another room.

As the Modem is searching for the

CLEAR 4G signal, five LED lights,

located on the front of the Modem, will

blink sequentially and then in unison.

When the Modem is connected to the

CLEAR 4G signal, the LED lights will

stop blinking and remain lit.

Note: The number of lights indicates the

CLEAR 4G signal strength. For optimal

signal strength, you should try different

locations for the Modem in order to

ensure a minimum of two lights are lit.

Move the Modem (not your computer) to another room,

and wait 15 – 20 seconds after the LED lights are solid

green, in order to obtain the most accurate reading of

the CLEAR 4G signal.

To optimize the signal strength in the Modem’s current

location, try turning the Modem by small ¼”

increments.

When you find the strongest CLEAR 4G signal,

reconnect the Modem to your computer.

 If, for some reason, the room with the strongest

CLEAR 4G signal is not where you want to put the

Modem, consider using a longer Ethernet Cable or

ordering a wireless router by logging in to your CLEAR

online account.

Set up the Modem (continued)

Connect to the Internet

The first time you connect to the internet with your Modem, you’ll be directed to a page to review your

rate plan information, complete your CLEAR online account, and read / accept the CLEAR Terms of

Service.

Congratulations!

You’re ready for INTERNET AWESOMENESS!

Manage Your Modem

CLEAR Modem Home Page Overview

It’s easy to manage your Modem with the CLEAR Modem Home Page.

 Set up your Modem.

 Change security settings.

 View signal strength.

 View and upgrade the Modem firmware.

 And more!

With your computer connected to the Modem, enter http://192.168.15.1 in your web browser in order

to open the Modem Home Page.

To log in to the Modem Home Page, you’ll need to enter a password. There are two admin default

passwords. Enter “Motorola” first, and if that does not work, enter “CLEAR123”.

It is not required to log in to the Modem Home Page to access the internet. Logging in to the Modem

Home Page is required to manage the settings of your Modem.

Note: Making any changes to the settings may adversely affect the performance of the connection to

the internet. The Modem works without any additional configuration changes and the information is

provided for advanced users.

We recommend bookmarking the Modem Home Page for easy reference.

If you’re using your Modem

and are connected to the

internet, click here to open

the Modem Home Page.

Manage Your Modem (continued)

CLEAR Modem Home Page / Wizard

After you’ve logged in to the CLEAR Modem Home Page, you’ll see the Wizard application, which will

guide you through the first time configuration of your Modem.

Click “OK” to continue.

CLEAR Modem Home Page / Wizard / Password

Next, you’ll see a screen where you can “Enable Login Password Protection”. Using a password

may help prevent unauthorized access to your Modem. CLEAR recommends enabling password

protection.

Enter and confirm your new login password and click “Next”.

CLEAR Modem Home Page / Wizard / Device Time

Next, set the time zone for your current location, and enable or disable “Auto Adjust” for Daylight

Savings Time.

Click “Apply” when you’re ready to change the time zone settings for your Modem.

If you don’t want to make any changes to the time zone settings, click “Back”.

CLEAR Modem Home Page / Wizard / Congratulations

You’ll see a congratulations message, indicating you have completed the initial set up of your

Modem.

Click “OK” to see the other screens of the Modem Home Page.

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