Mitel 6867i Premium Setup guide

AT&T Proprietary (Internal Use Only)

Not for use or disclosure outside the AT&T companies

except under written agreement

State of GA HVS

Mitel 6867i

Phone Set Training

6867i Button Highlights

3.5” QVGA Color LCD

Message Waiting

Indicator

Logo Plate

Transfer

2 Line buttons with

LEDs

Speaker/Headset

combo button with LED

Embedded Handset

Hook Lock

Volume Down/Up

Beam-Forming

Technology (2 mics)

Speakerphone

Presence button

Goodbye, Hold,

Options buttons

Mute button with

LED

4-way Navigation &

Center OK button

Programmable

softkeys (Voice Mail,

Call Fwd, Do Not

Disturb, Call Pull, Call

Park, Park Retrieve) Directory

Conference

Callers List

Redial

4 System/softkeys

(Call Log, Speed 100)

Magnetic Keyboard

Interface

6867i Button Highlights

6867i Phone Layout

Hold –places an active call on hold.

To retrieve a held call, press Hold

again or Pickup softkey

Options –Accesses services and options to

customize your phone

Mute –Silences you to your caller. You can still

hear them

Volume Control -adjusts volume of handset,

ringer, and speakerphone

Callers List –accesses a list of the last 200 calls

received

Redial –Accesses a list of the last 100 previously

dialed numbers

Line/Call Appearance –Connects you to a

line or call

Speaker/Headset –connect to a caller with

speakerphone or headset

More –used to access additional phone

features.

Navigation button –allows you to navigate

through the phone’s user interface. Center

Select button selects/sets options

Transfer –transfers call to another number.

Conference –used to conference calls

Presence –Not Used

Softkeys –programmable keys.

Goodbye –ends active call

Directory –Not Enabled

Voice Mail Indicator for new messages. The

number in the circle indicates how many

new messages you have.

6867i Phone Layout

Line/Call Appearance –Connects you to a

line or call

6867i &

6869i

Stand

Built-in cable

routing

management

35º

60º

6867i Stand Highlights and LAN

Connections

Reversible Stand

2-Fixed Angle reversible stand

−35º low angle

−60º high angle

Reduced desktop footprint

Easy slide-and-click attachment feature

No screws required

Built-in cable management

UI Navigation

UI Navigation is easily performed using the Navigation arrows

located to the right of the LCD screen.

The and Navigation arrows are used to switch to the

different screens and the and Navigation arrows are used to

highlight and scroll through the different lines/calls on the

respective screen. Pressing the center button selects/sets

options and performs various actions (such as dialing out when

in the Directory, Callers, and Redial Lists).

6867i User Interface (UI) Navigation

Call Appearances

The 6867i has two hard line/call appearance buttons, each

with a corresponding status light. The two Line buttons are

appearances of the main line (extension) of the phone.

Line/call appearance buttons and lights can represent:

−physical lines,

−calls for your extension, or

−calls from a group that your extension is part of

Pressing a line/call appearance button, connects you to the

line or a call it represents.

The line/call appearance light indicates the status of that

line or call.

When the phone is taken off-hook, the phone automatically

selects a line for you.

6867i Line & Call Appearances

Dialing a Number

First, take the phone off-hook by:

−Lifting the handset

−Pressing the Speaker/Headset button or

−Pressing a line/call appearance button .

At the dial tone, enter the number you wish to call. Include a 9 if

it is an external call.

You may also just start dialing a number, and the call will go out.

6867i Making & Receiving Calls

Using Hands free Speakerphone and/or Headset

Your phone must be in the Speaker or Speaker/ Headset audio

mode (Under the Options button ).

To dial using hands free, first press the Speaker/Headset button

and enter a number at the dial tone.

To answer a call on your phone using hands free, press the

Speaker/Headset button or the line/call appearance button

If you are in Speaker audio mode, lift the handset to switch

between hands free and handset.

If you are in Speaker/ Headset audio mode, press the

Speaker/Headset button to switch between hands free and

headset.

Press the Goodbye button to end the call.

6867i Making & Receiving Calls

Sending an Incoming Call to Voicemail

Send an incoming call directly to voicemail without answering

the call by pressing the Goodbye button without picking up

the handset. If you press the Ignore or Silence softkey, your

phone will stop ringing, but your caller will hear ringing and roll

to voice mail. If you are already on the phone, your incoming

call should ring on your second line and roll to voicemail if you

don’t answer. Your phone screen displays a voicemail icon

displaying the number of pending messages if the caller leaves

a message.

Ending Calls

To end a call, press the Goodbye button or the Drop

softkey. If connected through the handset, you can also place

the handset back on hook to end the call.

6867i Making & Receiving Calls

Hold

You can place an active call on hold by pressing the Hold

button . When you place a call on hold, only your phone

can retrieve the call.

With an active call on your line, Press the Hold button .

The screen displays the icon indicating

the call is on hold. Additionally, the line/

call appearance light begins to flash slowly

and after a short time the phone beeps

softly to remind you that you still have a call on

hold.

To resume the call, press the Hold button again, or press

the line button where the call is holding.

6867i Handling Calls -Hold

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