MINCOCO TP21 User manual
cold/warm dual nozzles bidet attachment (TP21)
Step1. Turn the TEMPURATURE CONTROL
knob to low HOT level (in case of scald)
Step2. Select the desired mode and turn the
WATER PRESSURE knob to a low pressure
BIDIT WASH, let it run around 15 seconds
(draining the cold water in the warm pipe)
Step3. Choose the most comfortable water
pressure and temperature for washing
Step4. Turn the WATER PRESSURE knob to
OFF, after using
⚫What kind of material is the bidet body made from?
MINCOCO Bidets are made from ABS material, it is strong smooth and high quality.
⚫Is it easy to install this cold and hot water bidet?
MINCOCO have detail installation manual for users in the product package and
on Amazon. What’s more, users can find our installation video on YouTube by
search “MINCOCO HOME”
⚫What’s the difference between TP20 and TP21?
TP20 features one nozzle which only have BIDET WASH mode, TP21 features
dual nozzles which have BIDET WASH and FEMALE WASH mode.
⚫If there is a gap between the toilet seat and the bowl, how to solve it？
Normally this gap is small, and it won’t influence the daily use of toilet, and users
can stick bumpers to toilet seat ring (available on Amazon-MINCOCO bumper)
⚫What’s the material of the T-adapter, it is very important in preventing water
leakage?
Both of the cold and hot water T-adapter are made from alloy material with sealing
washer, It’s strong and durable.
⚫How can this bidet spray out hot water, need plug in electricity？
The water comes out by a controlling a pressure knob, its non-electricity, but needs
to be connected to the system of domestic hot water, such as the bathroom or the
washing sink.
⚫What to do if the hot water connection is too far away or users don’t want
install hot water hose?
There is a hot water screw cap in the accessary bag, if users don’t need hot water,
just screw in this cap to the bidet hot water connection.
⚫Does this bidet work with bleach tablets put in the tank?
The supplying water is from tap water system, its fresh and clean water.
TROUBLES
POSSIBLE CAUSES
SOLUTIONS
Don’t know how to install
1. There may be some
small differences
between different toilets
2. There is an installation manual
in accessory bag
3. Contact with us by e-mail
Missing parts or broken
1. Damaged by
transportation
1. Contact with us, we'll take
priority
After installing the bidet, there is
a gap between the seat and
bowl
1. The toilet seat has
outer hinge tabs.
2. There is a curve under
the toilet seat.
1. Stick bumpers on the toilet
seat ring (available on
Amazon-Mincoco bumper)
2. Find a flush bottom toilet seat
without any external hinges.
Water leakage at water hose
joint
1. Forget to put in the
sealing washer
2. Screw not tightened
3. Forget to wrap Teflon
around the thread
1. Every joint should have
sealing washer to prevent leak
2. Using a wrench to tighten the
screw nut
3. Every joint thread should be
wrapped with Teflon
The nozzle(s) are spraying off-
center /too far forward / too far
back
1. The bidet is not installed
completely straight.
2. The nozzle(s) are not
seated properly.
3. Improper water pressure
1. Adjust the position of the bidet
to make sure the nozzles are in the
middle of the bowl
2. Adjust the water pressure to the
best cleaning condition
The water is too cold
1. The knob is not set to
the hot water position
2. Cold water remains in
the hot water hose
1. Turn the temperature to HOT
slowly
2. Drain the residual water by
self-cleaning mood or low
water pressure
No water spray
4. The feed water valve is
closed
5. Switch on the valve to restore
water supply
If you have any questions or comments, please contact with us(mincoco1988@gmail.com) at any time so
that we can supply better service for you. Thank you for choosing MINCOOC Bidet.
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