Linksys PAP2 Guide

Model No.

PAP2 Ver. 2

with 2 Ports for Voice-over-IP

Phone Adapter

Installation and Troubleshooting Guide

Voice

Phone Adapter with 2 Ports for Voice-over-IP

Specifications are subject to change without notice. Linksys is a registered trademark or trademark of Cisco Systems,

reserved. Other brands and product names are trademarks or registered trademarks of their respective holders.

How to Use this Guide

Your guide to the Phone Adapter has been designed to make understanding networking with the Phone Adapter

easier than ever. Look for the following items when reading this User Guide:

In addition to these symbols, there are definitions for technical terms that are presented like this:

Also, each figure (diagram, screenshot, or other image) is provided with a figure number and description, like

this:

Figure numbers and descriptions can also be found in the “List of Figures” section.

This exclamation point means there is a caution or warning and is

something that could damage your property or Phone Adapter.

This question mark provides you with a reminder about something you

might need to do while using the Phone Adapter.

This checkmark means there is a note of interest and is something you

should pay special attention to while using the Phone Adapter.

word: definition.

Figure 0-1: Sample Figure Description

PAP2_V2-UG-60421NC JL

WARNING: This product contains chemicals, including lead, known to the State of California to cause

cancer, and birth defects or other reproductive harm. Wash hands after handling.

Phone Adapter with 2 Ports for Voice-over-IP

Table of Contents

Chapter 1: Introduction 1

Welcome 1

What’s in this Guide? 1

Chapter 2: Getting to Know the Phone Adapter 3

Back Panel Ports 3

The Front Panel 4

Chapter 3: Connecting the Phone Adapter 5

Overview 5

Instructions for Connecting the Phone Adapter 5

Placement Options 7

Chapter 4: Using the Phone Adapter’s Interactive Voice Response Menu 9

Overview 9

Accessing the Interactive Voice Response Menu 9

Using the Interactive Voice Response Menu 9

Configuring the Settings for Your Vonage Phone Service 14

Chapter 5: Using the Phone Adapter’s Web-based Utility 15

Overview 15

How to Access the Web-based Utility 16

The Setup Tab 17

The Administration Tab - Management 19

The Administration Tab - Log 21

The Administration Tab - Factory Defaults 22

The Status Tab 23

The Voice Tab 25

Appendix A: Troubleshooting 27

Common Problems and Solutions 27

Frequently Asked Questions 37

Phone Adapter with 2 Ports for Voice-over-IP

Appendix B: Windows Help 39

Appendix C: Glossary 41

Appendix D: Specifications 45

Appendix E: Warranty Information 47

Appendix F: Regulatory Information 49

Appendix G: Contact Information 65

Vonage 65

Linksys 65

Phone Adapter with 2 Ports for Voice-over-IP

List of Figures

Figure 2-1: Back Panel 3

Figure 2-2: Front Panel 4

Figure 3-1: Connect the Phone Adapter to Your Network and Telephone 5

Figure 3-2: Connect the Ethernet Network Cable 6

Figure 3-3: Connect the Power 6

Figure 3-4: Connect the Telephone Cable 6

Figure 3-5: Attaching the Phone Adapter’s Base 7

Figure 3-6: Phone Adapter Standing on Base 7

Figure 3-7: Measurement between Wall-Mount Slots 8

Figure 5-1: Login 16

Figure 5-2: Setup Tab - Obtain an IP automatically 17

Figure 5-3: Setup Tab - Static IP 17

Figure 5-4: Administration Tab - Management 19

Figure 5-5: Administration Tab - Log 21

Figure 5-6: Administration Tab - Factory Defaults 22

Figure 5-7: Status Tab 23

Figure 5-8: Voice Tab 25

Phone Adapter with 2 Ports for Voice-over-IP

Chapter 1: Introduction

Welcome

Chapter 1: Introduction

Welcome

Thank you for choosing the Linksys Phone Adapter with 2 Ports for Voice-over-IP. This Phone Adapter will allow

you to make phone or fax calls using the your broadband connection.

How does the Phone Adapter do this? The Phone Adapter connects your phones or fax machines to your

network router or gateway, so telephone service is delivered through your cable or DSL Internet connection.

Each of the Phone Adapter’s two telephone jacks operates independently, with separate phone service and

phone numbers, so you can have up to two Vonage phone lines per Adapter. You will be able to make phone

calls using the account you set up with Vonage, even while you’re surfing the Internet.

Use the instructions in the Quick Installation or this Installation and Troubleshooting Guide to help you connect

the Phone Adapter after you have set up an account with Vonage. These instructions should be all you need to

get the most out of the Phone Adapter.

What’s in this Guide?

This guide covers the steps for installing the Phone Adapter.

• Chapter 1: Introduction

This chapter describes the Phone Adapter’s applications and this Installation and Troubleshooting Guide.

• Chapter 2: Getting to Know the Phone Adapter

This chapter describes the physical features of the Phone Adapter.

NOTE: For information about

your Vonage phone service,

refer to the User Guide, which is

included in the welcome kit.

Phone Adapter with 2 Ports for Voice-over-IP

2Chapter 1: Introduction

What’s in this Guide?

• Chapter 3: Connecting the Phone Adapter

This chapter explains how to connect the Phone Adapter to your network and phones (or fax machines).

• Chapter 4: Using the Phone Adapter’s Interactive Voice Response Menu

This chapter explains how to configure the Phone Adapter’s network settings.

• Chapter 5: Using the Phone Adapter’s Web-based Utility

This chapter explains how to configure the Phone Adapter using your web browser and its Web-based Utility.

• Appendix A: Troubleshooting

This appendix describes some potential problems and solutions, as well as frequently asked questions,

regarding use of the Phone Adapter.

• Appendix B: Windows Help

This appendix describes how you can use Windows Help for instructions about networking, such as

installing the TCP/IP protocol.

• Appendix C: Glossary

This appendix gives a brief glossary of terms frequently used in networking.

• Appendix D: Specifications

This appendix provides the technical specifications for the Phone Adapter.

• Appendix E: Warranty Information

This appendix supplies the warranty information for the Phone Adapter.

• Appendix F: Regulatory Information

This appendix supplies the regulatory information regarding the Phone Adapter.

• Appendix G: Contact Information

This appendix provides contact information for a variety of Linksys resources, including Technical Support,

as well as Vonage.

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