Life Smart LS1002THD13 User manual

INFRARED ZONE HEATING SYSTEM

OWNER’S MANUAL

Model No. LS1002THD13

WARNING: READ THIS ENTIRE OWNER’S MANUAL CAREFULLY BEFORE USE.

Thank you for choosing a LIFESMART Infrared Zone Heating System. This owner’s manual

will provide you with valuable information necessary for the proper care and maintenance of

your new product. Please take a few moments to thoroughly read the instructions and familiarize

yourself with all the operational aspects of your new heater.

PLEASE SAVE THESE INSTRUCTIONS

Customer Service and Support

To Obtain Warranty Support or Advice, Please Complete These Easy Steps:

Contact LIFESMART PRODUCTS Technical Support

Phone:1-866-484-2066 or 1-214-614-2509

E-mail:Warranty@lifesmartproducts.com

Visit us: www.lifesmartproducts.com

You will need to provide the unit's model number, serial number (located on the

heater’s front panel, rear panel, or on the box), date of purchase, retailer of

purchase, a daytime phone number, and possibly a copy of your receipt.

Be Patient, Clear, and Concise.

Describe the issue and symptoms you have for, and about the product. A

certified LIFESMART Technical Support agent will give you an evaluation of

your issue and your resolution options. If the answer is not available at that time,

you will be referred to the appropriate channels, or given a call/e-mail back

within 72 hours with an answer or resolution.

If after speaking with LIFESMART Technical Support, it is determined by one of

our agents that your unit may need to be sent in to us to be evaluated/repaired,

our representative will provide you with a reference number and provide you

with details on how to send in your unit for repair.

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When using electrical appliances, basic precautions should always be followed to reduce

the risk of fire, electric shock, and injury to persons, including the following:

1. This heater must be plugged into a 120V, 15 amp (or more) circuit of its own.

Nothing else can be plugged into the same circuit. If unsure if your home meets this

specification, consult a certified electrician prior to use. Risk of fire, overheat,

malfunction, property damage, injury, or even death may result if not adhered

to!

2. Connect to a properly grounded, 3-prong outlet only. Do not connect the heater to

extension cords, surge protectors, timers, direct breakers, or an outlet with other

appliances connected to the same outlet. Risk of fire, overheat, malfunction,

property damage, injury, or even death may result if not adhered to!

3. This heater is hot when in use. To avoid burns, do not let bare skin touch hot

surfaces. Use handles (certain models) or wheels to move this heater.

4. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes,

and curtains at least 3 feet (0.9m) from the front of the heater and keep them away

from the sides and rear of the heater.

5. Extreme caution is necessary when any heater is used by or near children, invalids,

pets, or when the heater is left operating unattended.

6. Always unplug the heater when not in use.

7. Do not operate any heater with a damaged cord or plug or after the heater

malfunctions, has been dropped, or damaged in any manner. Contact the

manufacturer for resolution options.

8. Do not use outdoors. Exposure(to(outdoor(elements(such(as(rain,(snow,(sun,(wind(or

extreme(temperatures(may(cause(the(heater(to(become(a(safety(hazard.

9. This heater is not intended for use in bathrooms, laundry areas and similar indoor

locations, nor any locations that use GFCI outlets.

10.Never place heater where it may fall into a bathtub or other water receptacles.

11.Do not run cord under carpet. Do not cover cord with throw rugs, runners, or similar

coverings. Arrange cord away from traffic area and where it will not be tripped over.

12.The heater must be plugged into a wall outlet that is a DEDICATED CIRCUIT, with a

minimum 15 amp rating on that individual circuit.

13.To disconnect the heater: FIRST, turn the power button to the “off” position, then

remove plug from the wall outlet.

14.Do not allow foreign objects to enter or block any ventilation or exhaust opening as

this may cause an electric shock or fire, or damage the heater.

15.Allow at least 3 feet of unobstructed space to the front and rear of the heater to allow

for maximum heat, air, and ventilation flow.

16.A heater has hot and arcing or sparking parts inside. Do not use it in areas where

gasoline, paint, or flammable liquids are used or stored, nor use flammable solvents

to clean the heater. Also, make sure to keep heater dry at all times.

17.Use this heater only as described in this manual. Any other use not recommended

by the manufacturer may cause fire, electric shock, or injury to persons.

18.Do not use abrasive solvents to clean the heater as it may cause damage to the

finish or casing.

PLEASE REVIEW FREQUENTLY ASKED QUESTIONS ON THE NEXT

FEW PAGES PRIOR TO USING YOUR HEATER.

FREQUENTLY ASKED QUESTIONS (FAQ’S)

My heater emits a “strange” odor when I first open the box/when I turn the heater on for the

first time. Why?

These are both normal. This heater is treated with a special heat safe/resistant coating. This

odor will sometimes be present when the box is opened, and may be compared to a heaters

version of “new car smell.” Also, similar to all hearth appliances (woodstoves, etc.), the coating,

exposed to heat, will produce this particular odor during the first few hours of operation. This will

dissipate after the break-in period. If you are sensitive to odors, you may want to pre-burn the

unit in a garage with the door open until the initial odor dissipates.

If my heater runs on approximately 1500 watts, how many BTU’s is that? Is that a lot of heat?

At 1500 Watts, your heater will use approximately 5100 BTUs. 5100 BTUs, compared to your

home furnace, is a very small amount of heat. It may take several minutes, to several hours to

heat your area, depending on various factors (see Heater Placement).

Can my heater really operate on less money per day? What are my operating costs?

Most Definitely. If the heater is used as it is intended (as supplement/assist heat), it should cycle

on and off, allowing for it to heat a total of approximately 8 out of the 24 hours of the day. Using

the national average of approximately 10¢ per kWh (look at your bill for exact cost per kWh--will

vary per state), your average heating cost (add a few cents just for having it plugged in) should be

less per day compared to your main furnace. The costs will increase if it is used as the single

source of heat, or if heat somehow escapes the room being heated, since the “on” cycle will run

longer.

The Formula: To determine the cost of this or ANY 1500 watt appliance, multiply 1.5 X your cost

per Kilowatt Hour. You can find the cost per KWH for your state at:

http://www.eia.doe.gov/fuelelectric.html

Can the heating elements be replaced?

If after speaking to a Lifesmart Technical Support Agent, it is determined that heating elements

have failed. Heating elements may be replaced by obtaining them from the Manufacturer. All parts

may be purchased through LIFESMART PRODUCTS if your product is out of warranty. Note: If

you feel that the elements are definitely faulty right out of the box, contact the LIFESMART

PRODUCTS Technical Support department first (for troubleshooting and verification).A

representative can then direct you on to the next step.

Once I plug the unit in and turn it on, how long will it take to heat my room?

Typically it takes about ½hour to feel a temperature change. Please remember that with any type

of heating process, there are many variables: Location (in the home), floor plan and size of the

room, how well the room is insulated, how many doors/windows, how much bare concrete (acts

as a heat sink with any type of heating), the opening and closing of an exterior door, long

hallways, high ceilings, etc. Customers with smaller rooms experience quick heat changes.

Others with larger and open floor plans can expect up to 24 hours to heat up.

I don’t have a grounded outlet; can I use adapters, a 2-prong power strip, or remove the ground

prong from the cord?

Definitely NOT! If you don’t have a grounded outlet, contact a certified electrician for advice.

Removing or altering any part of the heater’s original design or intent (including the power cord)

will not only void the warranty, but will make you liable for any unexpected or hazardous results.

Why doesn’t the temperature on my heater match the temperature display on my wall, or

external thermostat?

This is completely normal. The temperature display on your heater may vary from the

temperature display on another thermostat (like the one mounted to your wall or a purchased

external thermostat). The temperature sensor on your heater reads the temperature in, and

around, the heater. The unit is near the cold floor (and heat rises), which in turn, will display a

cooler temperature than elevated or external thermostats. The best way to operate your heater is

just to set the unit on “High” and dial up to a temperature that feels comfortable to you. Then,

leave it at that temperature, regardless of the mismatch. The heater will cycle off when the set

temperature is met or exceeded slightly.

My home is not insulated very well, will this heater help me? Can I use the heater if I have

vaulted or cathedral ceilings? I live in a structure that is more than 1500 square feet. Will this

heater help me? Can I use the heater to heat multiple rooms at the same time? Will I be able to

use the heater in a basement or garage?

The answer to these is the same. Yes. You will be able to use it, but keep in mind that

rooms/structures with open floor plans, minimal insulation, adjacent rooms, or high ceilings will

not retain the heat as efficiently, and may not feel pronounced heat changes. Also, the heater will

stay on longer (delays the “off” cycle), and may increase your electric costs. Note that if you do

use it in a garage or basement, the moisture levels must be very low and they must have

dedicated circuits (15 amps minimum) with no GFCI outlets. If unsure what a GFCI outlet is,

contact a certified electrician.

Can I use more than one heater at a time? Can I use the heater and another appliance at the

same time?

Yes. But make sure they are not plugged into the same circuit. Each heater (heaters are

considered appliances) requires its own minimum15 amp circuit (with no other items plugged

into that circuit). If unsure your circuit meets these requirements, verify with a certified

electrician. Risk of fire, damage to property, or injury may result if requirements are not

met.

Why does my heater’s fan continue to run even after the set temperature is reached or the power

is turned off?

This is normal. The heater’s fan will continue to run, even after the heater automatically cycles

down. The fan continues to run so that every last bit of heat is blown out of the heat chamber.

Once the internal box/components cool completely, the fan should then shut off on its own. In this

case, allow up to 5 minutes after the heat cycles off (with power on). The fan will shut off faster

when the power is turned off.

My fan seems to run at all times, even when the heat has cycled off. Why?

This is normal. Although the heat cycles off, the fan stays on until the chamber is cool. If the

temperature falls below the desired set temperature during the time the fan is cooling, the heating

elements will cycle back on. This will not allow for the fan to completely cool off the chamber, and

shut down. The fan seems to run continuously. It is a safety mechanism to prevent overheating. If

you run into this issue, the solution is to simply increase the set temperature at least 5 degrees

higher that the ambient temperature to make sure the temperature holds during the cool off

period.

Why doesn’t the fan speed increase when I change the setting from LOW to HIGH?

This is normal. The heater’s fan’s speed is not affected by the HI/LO settings. The fan is

designed to vent the heat at one soft, comfortable, and energy efficient speed. What is affected

by the HI setting is the heat output. In essence, in the HI mode, the heater produces “more” heat,

rather than “faster” heat.

I want to make sure my warranty is registered. What do I send to make sure it is registered?

Where do I send it?

The heater comes with an automatic 1 year limited manufacturer’s warranty at the time of

purchase. Your receipt is considered your proof of purchase and registration. Keep it in a safe

place. As long as it is legible, a copy may be used for any future warranty claims (if requested). If

you have access to e-mail, and would like peace of mind, e-mail us to:

phone number, model, serial number, and scanned copy of your legible receipt. Or you may

My heater does not perform as well as another brand heater that I purchased. Why Not?

There are many brands of heaters on the market. Each brand is designed with different heat

specifications, fan speeds, colors, material types, displays, and electrical components. They are

manufactured this way for you, as the consumer to have choices, selection, and preferences. As

long as the unit functions as specifications indicate, comparison to other brands will ultimately

depend on individual consumer perception.

I purchased my heater so that it could cut my heating costs, but my electric bill has gone up. Why?

The compact LIFESMART heater can definitely save you on heating costs, when compared to the

existing central heating system in place in your home, and when used as directed. Your heater is

designed to give your main heat source a supplement “boost,” or allow for you to have extra heat

(in the form of soft infrared waves) in locations where you would otherwise be short. It is meant to

cycle on and off, and not specifically designed to be used as a single heat source, especially in

larger homes. If you intend on using it as a single heat source (which you may), expect the heater

to 1) take as much as 24 hours to heat the area, 2) stay on for longer periods of time (without

cycling off) due to heat loss, and 3) increased use time, and electric costs.

My heater’s display shows my ambient temperature to be in the 20’s, when I know it is warmer than that.

Why?

The heater’s display is defaulted to read the temperature as Fahrenheit. If your heater is definitely

heating, but shows it is in the 20’s, you probably have the setting to read your temperature in

Celsius, rather than Fahrenheit. See Users Guide to change.

I don’t see my heater’s bulbs/elements light up when the heat is on. Why is that?

If you feel heat coming from the heater, the elements are lit up. The reason you can not see

them, is because they not only have a protective shield around each one of them (for safety

reasons), they are also strategically placed within the heat chamber in the middle of the heater

(also for safety reasons). They are not visible when looking at/through the grill.

SPECIFICATIONS

Voltage Rating

120 V (60Hz)

Power Consumption

1500W

Unit Size

11.4 in. (W) x 14.5 in. (D) x 15 in. (H)

Unit Weight

14.3 lbs

SAFETY FEATURES

Tip-Over Safety Feature

This heater is equipped with a tip-over safety feature. Once the heater is tipped over, an internal

switch will automatically shut the heater off. Once the heater is restored to the upright position, the

heater will reset. To continue operation, turn on the heater using the supplied remote control or the

control panel on the heater.

Overheat Safety Feature

This heater is equipped with a overheat safety feature. When the heaters internal components reach a

certain temperature that could cause overheat and possible fire, the heater will automatically shut off.

WARNING: It is normal for the power cord to feel warm to the touch; however, a loose fit between

the outlet and the plug may cause overheating of the plug. If this occurs, try inserting the plug into a

different outlet. Contact a qualified electrician to inspect the original outlet for damage.

IN THE BOX

·INFRARED ZONE HEATING SYSTEM

·REMOTE CONTROL (2 AAA batteries not Included)

·INSTRUCTION BOOKLET

PRODUCT DIAGRAM

Air Outlet

Temp Sensor

Control Panel

Wheels

Remote Control

Air Intake

Cord Clamp

Master Power Switch

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